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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Agoura Hills,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Hours
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–9 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
Address and Contact Information
Address: 5050 Kanan Rd, Agoura Hills, CA 91301
Phone: (818) 706-0766
Website: https://restaurants.elpolloloco.com/ca/agoura-hills/5050-kanan-rd?utm_source=gmb&utm_medium=yext
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5050 Kanan Rd., Agoura Hills, CA – El Pollo Loco Stores
El Pollo Loco is a quick-service fire-grilled chicken restaurant inspired by the flavors of Mexico, located at 5050 Kanan Rd in Agoura Hills, CA.
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Find an El Pollo Loco location near Agoura Hills. Get directions and enjoy fresh L.A. Mex style cuisine for dine-in, takeout, delivery or drive-thru.
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Reviews
Yes ItsTrue
Ive only visited this location a few times, but they have never let me down. I live a few towns away, and whenever I want El Pollo Loco, I travel for this location. The food is always made as expected, the employees are always polite and ensure your order is made well and correct. Thanks for exceeding my expectations. Hungry people love when the restaurant gets it right!
… moreMax K
On November 4th around 7:00 PM, I stopped by the El Pollo Loco in Agoura Hills to pick up some grilled chicken. I usually go through the drive-thru since I order family meals to take home, but this time I decided to go inside and I’m glad I did! It gave me the opportunity to meet some of the best employees any business could hope to have.
Right away, I noticed a young lady named Audrey at the front counter. She was moving quickly and efficiently, helping both in-store and online customers with a great attitude. Even though she was busy, she took a moment to acknowledge me with a friendly “I’ll be right with you,” which made a great first impression.
When it was my turn, she kindly guided me through placing my order on the large self-order screen and made sure everything was correct. While waiting, I observed how well the entire team worked together. Everyone was focused, fast, and clearly took pride in what they were doing.
Because I had a small customization to my order, the Grill Chef personally came to the counter to double-check it, ensuring everything was just right. That level of attention and teamwork really stood out to me.
I wanted to take a moment to recognize this outstanding crew and their excellent service. I hope this message reaches the El Pollo Loco leadership team and CEO, because this location truly represents your brand at its best. Great job, Agoura Hills team!
Sincerely, Max
… moreRight away, I noticed a young lady named Audrey at the front counter. She was moving quickly and efficiently, helping both in-store and online customers with a great attitude. Even though she was busy, she took a moment to acknowledge me with a friendly “I’ll be right with you,” which made a great first impression.
When it was my turn, she kindly guided me through placing my order on the large self-order screen and made sure everything was correct. While waiting, I observed how well the entire team worked together. Everyone was focused, fast, and clearly took pride in what they were doing.
Because I had a small customization to my order, the Grill Chef personally came to the counter to double-check it, ensuring everything was just right. That level of attention and teamwork really stood out to me.
I wanted to take a moment to recognize this outstanding crew and their excellent service. I hope this message reaches the El Pollo Loco leadership team and CEO, because this location truly represents your brand at its best. Great job, Agoura Hills team!
Sincerely, Max
Vanessa Martinez
Disappointed. Asked for a chicken queso burrito with no pico… There was no queso in the burrito and pico was added. I went in around 9pm after class, if there was no queso I would’ve ordered something else.
… moreRodrigo “funning”
I ordered the double chicken tostada with no beans and no rice. It was good, the chicken was a little dry but the dressing made up for it.
I got the chicken tortilla soup and it was descent too, but filled me up. The chips and guacamole was good too. It’s a fast food restaurant so I didn’t expect much but it was still a solid drive thru eating experience.
… moreI got the chicken tortilla soup and it was descent too, but filled me up. The chips and guacamole was good too. It’s a fast food restaurant so I didn’t expect much but it was still a solid drive thru eating experience.
Maweea Lopez
Their food is always perfectly seasoned and fresh. The service is stellar and the restaurant is always clean! Try their new bowls and their new drinks!!! This is definitely my go to place for lunch.
… more3 3
Employees are absolutely clueless and management if appalling.
Trying to order something at the kiosks takes a minimum of 20 minutes and they are never correct and don’t read coupon QR codes.
Then the manager makes you feel like you are a fool and doing it all wrong until she tries and has the same problems!!
It’s just not worth the time and effort to go to Pollo Loco any more. It’s a shame because the food is not bad. It’s just the ordering kiosks and the management that is terrible.
I’ve been a very long time customer but today was the final straw. No more. Burger King, Taco Bell, and McDonalds and Jack in the Box are all right next to it so go elsewhere.
What a shame, this management has driven this place into the ground.
… moreTrying to order something at the kiosks takes a minimum of 20 minutes and they are never correct and don’t read coupon QR codes.
Then the manager makes you feel like you are a fool and doing it all wrong until she tries and has the same problems!!
It’s just not worth the time and effort to go to Pollo Loco any more. It’s a shame because the food is not bad. It’s just the ordering kiosks and the management that is terrible.
I’ve been a very long time customer but today was the final straw. No more. Burger King, Taco Bell, and McDonalds and Jack in the Box are all right next to it so go elsewhere.
What a shame, this management has driven this place into the ground.
realtvw
I don’t know what’s up with the location. I came one day and got a fajita burrito, it was huge. But the meat was wrong, it was spongy, slimey, chewy, gross. I usually get the $5 burrito combo, I know the cheap burrito and the expensive burritos use different meats, white vs dark. So I thought man I haven’t had a white meat burrito from EPL in a long time let me treat my self, but it was bad, was it one bad burrito, is the white meat always this gross? IDK…
So I came back today. Gross again, idk what this meat is, it’s in blocks, slimy, chewy, gross. I added some pics.
Two times I came and both times it was gross, not coming back here. The EPL close to my house does not have this problem they have good meat. I go to EPL alot, this is the only one that I have seen with this gross meat problem. I drive 1.5 to 2 hours to get home, this spot was convenient because it’s halfway home, but it’s gross, if I want EPL I’ll just wait until I get home, ill be extra hungry!
They asked me to contact them, so I did, lets see what happens.
… moreSo I came back today. Gross again, idk what this meat is, it’s in blocks, slimy, chewy, gross. I added some pics.
Two times I came and both times it was gross, not coming back here. The EPL close to my house does not have this problem they have good meat. I go to EPL alot, this is the only one that I have seen with this gross meat problem. I drive 1.5 to 2 hours to get home, this spot was convenient because it’s halfway home, but it’s gross, if I want EPL I’ll just wait until I get home, ill be extra hungry!
They asked me to contact them, so I did, lets see what happens.
S Mc
Clean & organized restaurant. Delicious food, friendly, & helpful staff. 5 out of 5 stars! Thank you.
… moreEdgar Perez
This place is so understaffed.. avoid it at all cost.. employee just ignore u .. it takes more than 10 mins just to get ur order.. everyone is rude.. definitely a place to avoid
… moreDulce maria Bonilla
Worse customers service at pollo loco. , 4458 betzabel always have an attitude, and most of the time my order is wrong
… more