

Find your nearby Pizza Hut® at 4715 Jonesboro Rd in Union City, GA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Hours
| Sunday | 10 AM–12 AM |
| Monday | 10 AM–12 AM |
| Tuesday | 10 AM–12 AM |
| Wednesday | 10 AM–12 AM |
| Thursday | 10 AM–12 AM |
| Friday | 10 AM–1 AM |
| Saturday | 10 AM–1 AM |
Address and Contact Information
Address: 4715 Jonesboro Rd, Union City, GA 30291
Phone: (770) 969-0612
Order and Reservations
Order: Order online
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Last Updates
Reviews
Union City, GA 30291. I might have been too excited for the order because it never arrived. The delivery window was set for 3:00pm – 3:07pm. It is currently 4:52pm. I guess the workers said, “your back did not need to grow any bigger.” I received a notification that my order will arrive at 5:24pm. Thank for the hard, overcooked meal. Also, stop allowing the customer service representative to accept orders by phone If the store is struggling to fulfill its orders why add 10 more without knowing the store’s current performance issues.
Employees were outside smoking cigarettes and then returning inside to handle food without properly washing their hands. This is a major violation of basic food safety standards and puts customers at risk.
As a paying customer, I expect cleanliness, professionalism, and adherence to health regulations. Situations like this not only damage trust but also reflect poorly on your brand as a whole.
I strongly urge management to address this issue immediately by enforcing proper hygiene practices, retraining staff, and ensuring that all employees follow health code regulations at all times.
If this matter is not taken seriously, I will have no choice but to escalate my concerns to the local health department and appropriate authorities.
I hope this issue is resolved quickly so that customers can feel safe and confident when choosing your establishment.
Update: the pizza tasted so bad, I couldn’t eat it!
The Pizza Hut in Union City/Jonesboro is honestly the worst dining experience I’ve ever had. Not just the worst Pizza Hut—quite literally the worst place you could choose for food of any kind. Simple instructions seem impossible for this location. If you request something to be held, you’ll get extra. Ask for light sauce, you’ll get it drowning. Want it well done? Expect it undercooked and doughy. It’s like they read every order and intentionally do the opposite.
What blows my mind is how this place is still in business. Every visit feels like an exercise in frustration, and even when the mistakes are completely on their end, management shows zero interest in making things right. No remake, no apology—just indifference.
Save yourself the headache, the disappointment, and the wasted money. PASS on this Pizza Hut. I definitely will never be back.
Who was good still customer service definitely needs working on
The drive-thru might as well be a prop. I pull up and I’m told they’re “short-staffed,” so I can either order online or come inside. Translation: We don’t feel like doing our jobs, so you’ll need to adjust. Fine. Red flag number one.
I go inside and place my order, and I am extremely deliberate—because I already know how this usually goes—that I do not eat pork. I ask for a Supreme with only the pork removed, leaving beef and vegetables. I say it slowly. I say it clearly. I say it politely. Multiple times.
Twenty minutes later, what they hand me looks like a Totino’s pizza that’s been reheated for punishment. The cheese layer is so thin you can literally see the crust underneath like it’s wearing transparent makeup. The toppings were insulting—so few green peppers I could count them on one hand. And there was no meat whatsoever, meaning the beef somehow vanished along with the pepperoni.
Dry. Pale. Joyless. This pizza had given up on life and honestly looked like it had been sitting out since the lunch rush—or yesterday.
When I point out there’s no meat, I’m told, “You said take the meat off.”
No. I said take the pork off. Pepperoni is pork. Beef is beef. This is not advanced culinary theory. This is basic comprehension.
At that point, I’m done. I ask for a refund because there is no scenario where I’m eating this. Instead of going to the register, the employee disappears into the back… and I can physically see them making another pizza.
Because apparently, when someone says “refund,” this location hears “double down.”
I stop her again and ask where my refund is. She tells me they’re making me another pizza. I tell her—again—that I do not want another pizza. If it’s going to look anything like the first dry, barely-topped, freezer-aisle failure, I am absolutely not interested. Just give me my money back.
They continue making the pizza anyway.
Only after the manager finally comes out do I get the refund. By that point, I don’t want notes, apologies, explanations, or a remake. I don’t trust the food, I don’t trust the process, and I definitely don’t trust the communication. From the very beginning, the attitude was loud and clear: I don’t want to be here, and you’re inconveniencing me by ordering food.
And let me be perfectly clear—I am not starving. I’m not missing any meals. I can very easily walk away from a below-average, low-effort, dry personal pan pizza that someone is oddly determined to force on me like it’s charity.
Horrible customer service.
Embarrassing food quality.
Zero listening skills.
Zero accountability.
If this is the standard at this location, do yourself a favor and keep driving. This place is not worth your money, your time, or your appetite.
If this location were my first experience with Pizza Hut, I’d assume the brand had completely given up.