cynthia baker
Fun for a 1st time visit.
Although we really didn’t get what we ordered, the gentleman taking our order was Fun, Friendly and did what he could to save us a few $$ on the bill. The food and shakes (we did receive) were delicious!!!!
… moreanthony jones
The gentleman who works nights is genuinely the friendliest, warmest, and most inviting service worker i may have ever met. I hope this review makes an impact on the establishment to acknowledge his excellence. Even when I made my order difficult because I hadn’t been to cookout before, he was kind and helpful. If you go for the night shift, youll get an elite conversation from a man with a beautiful bright soul.
… moreRachel R
It was my families first time at Cookout, and the manager Byron was incredible!!! Extremely friendly and took the time to explain the menu to us along with his recommendations. He was the best and made our night! Would recommend going just for the amazing service.
… moreThomas Libonati
I came here and ordered a tray and an extra order of Cajun fries, should have been like $10 ish. I get to the window and the employee says $12.41, I tried to tell him that’s not right and he tried to argue that it had to be a large fry. When I told him I just wanted the tray he started cursing in Spanish. I guess since I look white I can’t know Spanish, but I do. It’s 2026, don’t be so surprised… I’ll be coming in to speak to a manager tomorrow.
… moreBen Ladd
Cookout always hits home-food is great for fast food and is usually pretty fast. They’re very popular so expect a line at peak times. I really enjoy their 20+ shake flavors but the Oreo flavor is the best in my opinion.
… moreJohn Caleb Collins
Our first time trying out this place. The drive thru was rushed and although the sauce menu is listed on the drive thru menu, the representative told us he would ask about sauces at the window. He handed us our bags and did not give us any sauces we asked for. We didn’t complain. We didn’t go far when we checked the bag. We simply drive back and politely said we didn’t get any sauces. The representative gave us the sauce but said sorry in a mocking voice and told us he’d see us tomorrow. Just a rude and weird experience
… moreAdam
Food was served relatively quick, and tasted ok. Portions seemed small and the dining area was a little dirty. The worst part was the milkshake machine was down.
… moreDavid Pritt
The fast food in this whole region is wild. Every place is slower than my cousin who has Down syndrome. I can’t tell if it’s just an overall vibe or if there’s a larger explanation. You can legit sit in line for 20 min and no cars are moving. Cookout is one of the fastest places in charlotte nc. But here I keep looking around for the hidden cameras cause I must be getting pranked. Makes me feel like I’ve gone totally insane, and not due to the mushrooms I’ve eaten.
… moreKristie Leaphart
We spent several hours at the beach and by the time we got back to the hotel and cleaned up, most the restaurants were close to closing. A quick Google search brought up Cook Out! We have been hoping to try it but it seemed overwhelming, especially with kids. However, the experience was great! Their dining room was open until 930pm, but since it was close to that, we got ours Togo. The gal that took our order was very kind and helpful. The prices were great!! We waited a smidgen for our order, but that makes sense because their drive thru was packed and continued the entire time we were there.
Each of our family of four got something different and we each enjoyed our meals.
If I understood it correctly you pick a main item and then you get two sides and a drink.
I got grilled chicken, onion rings, and cheese bites. Everything was delicious.
If you plan on ordering a lot to go, you may want to bring your own bag and something to carry drinks because it didn’t seem like they offer anything to help.
… moreDan Ben
The service was good and quick. The BBQ sandwich and fries I ate were nice and hot. The ranch wrap was cold.
… more