White Castle

  3.8 – 1,417 reviews   • Fast food restaurant

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Fast-food chain serving signature beef, chicken & fish sliders, plus extras such as onion rings.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery White Castle 45246

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whitecastle.com

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White Castle: Home

White Castle has been the destination for crave-worthy food since 1921. Explore the menu, find a location near you, or order ahead for pickup or delivery.

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Reviews

Betty Datar
Ordered at the drive thru. Service was very slow. There was only 1 car ahead of us, but still took 10 minutes after placing the order to pull up to the window. When we got to the window, it took another 5 minutes before someone even acknowledged we were there. Only to tell us we were waiting on the onion chips. That took a another 5 or so minutes. The food was fresh, hot and good, but it took more time than we anticipated. When we were sitting at the window and not seeing anyone for the first 5 or so minutes, I was very tempted to walk inside to make sure they hadn’t forgot about us. But spending 20 minutes in the drive thru at a fast food restaurant is ridiculously to long!
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Nick Messer
Beware this is AI run it cannot get your order right you’re better off with a gum chewing ear bud teen filing his nails than this ai getting your order correct. Ordered by a number total should been like 8.99 it said it was 54.00 and obviously completely wrong it took 5 min for a human to even erase the order and start over and STILL not everything we asked for such as simple as ketchup in the bag oh the buns tasted like cardboard!
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jary lawrence
The drive-through speaker is just an automated robot with voice prompts. Very difficult to navigate. After I finally placed my order I thought I would get better experience at the window, but customer service is very poor also…. I will never come back to this location. !!!!
I really don’t like the drive-through robot!
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T.L. Morris
There’s something for everyone. Burgers, chicken sandwiches and rings, fish nibblers, cheese sticks, shakes, desserts, BREAKFAST ANYTIME, etc. Stop by and fulfill your food desires.
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Joe Crisp
I tried to order lunch for my 3rd shift crew. I ordered it at noon to pick up at 2 am. When I went to get it I showed the woman working my receipt, she immediately got an attitude about the large order. I waited there for 45 minutes, the whole time she was telling angry customers to “blame me” he ordered 100 burgers. The atmosphere was hostile, and it was the most unprofessional thing I have ever experienced. I eventually just left because I started to think there may be trouble. $200 down the drain because you can’t speak to anyone but bots when you try to contact support. Horrible experience, horrible people working, I’ll never go to a white castle again.
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Angela Brock
I ordered my food. The cashier tried going back and forth with me about the food I’m spending my money on. My food came out with pickles after stating I wanted cheese and onions only. She kept saying so no pickle, repeatedly! The cook came to the window and corrected my order. People make mistakes. However, to go back and forth on how I want my food prepared is very ignorant for a customer service rep.
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Gerlrenee Bayless
I just left the White Castles on Springfield Pike and Kemper Road. There was a girl working there seems to be new and seems not to be feeling well. The girl needed help with my order, I experienced two older women being totally cruel and humiliating to her. To the point where she began to cry and ended up leaveing the store. Nobody even noticed The manager Mike was there as though he did not know what was going on. This was absolutely horrible in unprofessional. this young lady is somebody’s child this child was the only African American worker in there at the time because Tammy the manager had already left. These two old white women should be ashame of themselves. I will not let the treatment of that young go without a complaint.
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Daniel Johnson Jr
Years ago, when my wife and I were just dating, we would stop by this place before I dropped her off and share a black coffee and vanilla shake by mixing the two together. I was hoping to do that for this recent Valentine’s Day.

But, I had forgotten that White Castle transforms for Valentine’s Day!

The crew made the entire experience very special, not just for us, but for other couples that were there.
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Vernon Browning
The atmosphere was kind of bad. The employees seem desgruntled and fussy. The window cashier and the counter cashier were arguing about the placement of an item.I gave her a coupon for a free double but never received it. Unfortunately I was visiting from out of town and can’t go back to get it.
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sovve 21
Midnight run. Clean as a whistle—no grease funk. Crew was locked in: friendly, quick, accurate. If it’s late and you’re hungry, pull up here. They’ve raised the bar for White Castle.
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