Jasmine Williams
Consistently forgets order items in the drive thru. I either have to turn around and go inside to have them correct their mistake or just accept that Im getting screwed when I dont have the time to go back. I mean Im only getting fast food for the convenience and it is now a hassle. I ordered a mcgriddle combo with an OJ and I got 2 miles down the road and realized they forgot the hash brown. I couldn’t just turn around and be late for work. I would rather wait an extra minute in the drive thru than have to waste so much more time getting them to fix their mistakes
… moreHaley Sciole
Disgusting nuggets, I don’t even know what these were cooked in because the fryers sure as hell were running. Such a waste of nearly $10
So tired of having bad experiences here.
… moreNorm Chuch
Online app order. Confirmed and charged on app. Also email (or text?) confirmation. Arrived for in store pickup :20 later. They said they never received order.
Manager (?) actually told me that sometimes the customer needs to bring their phone into the restaurant for the app order to be received?!? Kinda defeats the reason for ordering ahead of time, no?
Didn’t appreciate the attitude of staff.
They still screwed up the order….
… moreNick W
They are getting a poor rating, because of one thing: a very rude drive up person with a disability, that wouldn’t listen to me, and because the screens were broken, I went to the other drive up screen that wasn’t much better, but I could read it at least. She then said over the intercom to coworkers “I’m not the person to fix this circus.” McDonald’s is trying to be an EOE and this is how you do the company? Excellent work rest of the crew. Food was great. Pretty positive I didn’t get my points either because of the drive up issue.
… moreC.E
Another McDonald’s that doesn’t care about order accuracy. Asked for one Sugar Free Vanilla syrup in my Iced Coffee. Syrup was about 1″ tall in bottom of cup with coffee floating on top. And it was regular Vanilla syrup as it skyrocked my blood sugar, which never happens when the order is correct!
… moreJaden Arsenault
I just threw $5.20 out the window because I don’t know what is up with this generation and thinking that four tiny baby diced onions is the normal amount of onions to put on a double cheeseburger but this has been a thing at multiple locations that I have been going to lately and it’s just no point in trying to find the same taste that I used to be able to get all the time because now there’s no onion there is no onion flavor on a double cheeseburger from here to Manchester I don’t know about any other locations lately but I don’t plan on finding out because I was so mad that I just threw it out my window let the birds eat that crap
… moreGeorge John
Why do you cook the burgers with onions on them? I have a reaction to onions order my burger with no onions but there are always onions on them! An employee there told me they put onions on the burger when cooking.. this has got to be a food allergy no-no! Unreal, I’ll just start getting my fast food before I get to town, and NOT at a Napoli group business!
… morePaul T
It seems like every location is serving the same dry burgers. Both the meat and buns are dry, so the only part that’s not are the special sauce on the Big Mac and the 2 pickles
… moreMarkita Miller
The service was quick, food was hot, we ate a little after 6pm thank you! Fantastic crew!
… moreDiane Whitney
Purchased two Happy meals for my great grandchildren. They each got 4 French fries!!! What a waste of money
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