Ali Rechlin
I asked for a gluten free bun for my burger due to an allergy. To my surprise, I open my burger (which normally comes in this box) to find the cheese stuck to the box, lettuce under the burger.. Culver’s, let’s ask ourselves one simple question. How would one be able to put this on their bun? With cheese melted to the box? Cmon on $17 for my meal and this is pathetic. Johnson Creek is superior to this location and would go out of my way to avoid this place. $15 at JC with great food, and $17 here for garbage. Didn’t get my mayo, no utensils to put my burger together. Asked for fries extra crispy and got barely cooked fries. Avoid this place at all cost.
… moreKysa
I’ve eaten at this Culver’s location since I was a kid. It used to be very well kept with great staff. Went back today after not eating there for quite a few years and now it’s absolutely shameful. Every single table in the entire place was filthy. The floors were just as bad with food and trash laying all around. The interior entry doors were missing which made it pretty cold in there as well. Ordered salads which only came with a spoon. Asked the kid that brought them to the table if we could please get forks at which time he informed us that they were out of forks. Look I get it that sometimes shit happens, but forks? We ended up just asking them for a togo bag instead of dining in and left. With the condition the dining area was in makes me heavily question how sanitary the rest of it is. Management and staff at this location clearly do not care. If I was the owner I would be absolutely embarrassed and ashamed of the state it’s in. Will never eat at this location again.
… moreSondra D
Had outstanding service! The staff was friendly and fast! The food came out super quick and everything tasted and looked delicious!! The ducks are so cute!!! I was skeptical after reading the reviews but I had the best culvers experience yet here!! I also had a surprise cheese curd in my fries! Winning!
… moreTanner McDermott
These people are slow. They have got to figure out a more efficient system. Even on really slow days my order take about 30-45 minutes and on busy days it takes any where from 45-1.25 hours. So if you either door dash or go into the store just make sure you have time on your hands to wait!
… moreBonnie Starck
Pros: My friend and I weren’t starving.
The new crunchy chicken was decent, a tad over cooked.
They did remember no ice and no lettuce.
Cons: As you can see in the picture, the fish sandwich has shrunk again. Now, the fish is 1/3 as large as the bun.
It’s definitely not worth the money.
… moreSharon Wutke
The Fort Atkinson #51 location is disgusting. The tables and floors were dirty. The condiment area was filthy. One of the condiment trays was filled with garbage. We ordered salads and they brought spoons instead of forks because they had run out of them. The interior doors were missing which let in all the outside cold air. The owner should be embarrassed. Maybe the owner doesn’t care. I know that we will never eat there again. I recommend skipping the Fort store completely. Revolting!
… moreXander Drew
Burger looks like it was made by a blind person
Tastes good tho
… moreKerry Lane
Used the drive threw, the screen was black so i couldnt see what was being ordered. I asked for cheese curds instead of fries with my meal like i always do. The young man must not have heard me as he didnt add the curds and left my meal with fries. (With the screen being black, i wasnt able to correct it)
I get my meal, noticed the fries, so i went in to get it fixed. A different young man so nicely asked, how can i help you? I explained the situation and he went to a women who i assume was the “upper” for the night.
WHAT A RUDE WOMEN. Right off the bat it was (with attitude) “well your order doesnt say that” and “theres a significant price difference” (mind u, i brought in my wallet to pay the difference)
I received my curds and before the door even shut behind me, i hear her tell her coworkers “she didnt actually order cheese curds”.
If you cant appropriately deal with customers, maybe you shouldnt be in a customer service job. Also, if your gonna talk about people like that, atleast wait for them to leave.
… moreBill Ekhoff
Ordered on the phone app…Arrived early… The app said sit tight our order will be completed soon. They didn’t bring it out after 15 minutes. I went in and told them about our order. They claimed they didn’t get it. I then checked our Culver app and showed the order to them and gave my name. They claimed they didn’t see the vehicle. We were parked in the order pickup area. I’m thinking by their demeanor they felt too busy and overworked. They set down our order and turned away as if we were bothering them. I’m sure the camera has it all. I told them on my way out, an apology would have been nice. Opening up the order we noticed it wasn’t all that warm anymore either. Maybe a seminar on customer service could help them. I told them this process works in all the other Culvers we’ve been to. Sorry I have to be the bearer of bad tidings. We still love Culvers… lol
… moreHenry T
Burger was cold after waiting 25mins, cheese curds tasted like plastic, my “soda” was more water than anything else. On a Friday night you have to get it right. Disappointed. Other Culvers in the area don’t have this problem.
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