

For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Carson City, NV. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1856 E. College Parkway for the ultimate SONIC experience!
Fast-food burger & fries joint with an old-school feel, including retro drive-in service.
Address and Contact Information
Address: 1856 College Pkwy, Carson City, NV 89706
Phone: (775) 841-9000
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
CARSON CITY, NV (COLLEGE PKWY) – Sonic
Sonic Locations in Carson-city, Nevada
Sonic Drive-In, 1856 College Pkwy, Carson City, NV 89706, US
Reviews
This was our first time eating at this location and trying their smash burger, which turned out to be extremely messy. Given the lack of courtesy and the condition of the napkins and packaging, this will be our last visit.
Definitely lacking customer care, quality and customer service skills.
The Incident
* Incorrect Order: When we arrived at our destination in Washoe Valley, we discovered that the food given to us was not our order but someone else’s.
* Initial Call & Proposed Resolution: I immediately called the store. The employee I spoke with offered a vague apology and said, “uh, yeah, I’m sorry, if you want you can come back and get yours.” I explained that we were already halfway to Reno. He then offered, “Well, I will give you credit then. When you come back, just give me your name and we will fix it.”
The Problematic Follow-Up
* Refusal of Service: Approximately an hour and a half later, we drove back to the Carson City Sonic, provided the employee with my name, and were then refused the promised credit/replacement order.
* False Accusations: The employee stated that “you can’t come back the same day” and falsely claimed that we had “already ate the food” and that the incorrect order we received was “way more food.”
Conclusion
This entire experience was unacceptable. To be given the wrong order, promised a simple solution, and then have that promise revoked with false accusations is extremely poor customer service.
* We did not eat the incorrect order; we simply wanted the food we originally paid for.
* The employee should not have promised a credit if it was not store policy to honor it the same day.
We left the premises highly dissatisfied and will not be returning. After seeing other negative customer reviews, this incident is clearly indicative of larger service issues at this location.
The potatoes were highly recommendable and I wish I’d ordered more.
The corn dogs were very disappointing. They were microwaved and pretty bad.
I could have done that myself for way cheaper, at home.
It seems to be getting more difficult to find good, real food.
I do still enjoy a couple places round town, but they are few and far between lately.
This is not intended as a condemnation in any way. I like Sonic. Good food, decent price. Plus the retro style of ordering is nice. The staff all seem very pleasant and friendly.
We, the customers, are the reason you’re there; give a bit of consideration to this and we will happily be return customers.
It’s the little things, y’know.
Thanks for being
here.