

Hotshots is the perfect place to meet with friends and enjoy great food and cold beer, featuring american cuisine. All nine of our locations feature an array of HD plasmas and big screen TVs, making us the destination for everyone from the casual sports fan to the die-hard fanatic! Pool tables, dart boards, and a host of other interactive games and nightly promotions make Hotshots a great place to go to unwind and let loose after work.
Lively bar chain offering pub grub, pool & darts, while sporting events air on big-screen TVs.
Address and Contact Information
Address: 950 S Hwy Dr, Fenton, MO 63026
Phone: (636) 343-1900
Website: https://hotshotsnet.com/locations/fenton-mo/?utm_source=google&utm_medium=gmb&utm_campaign=fenton
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Reviews
I’m writing to formally share feedback regarding my group’s experience, which was unfortunately very disappointing.
We arrived early, around 4:00 PM, as the event was advertised with language suggesting tickets may “sell out.” Prior to the start of the unlimited wristband promotion, we each purchased a few beers. Our original server informed us she would not be working during the game and asked us to settle our tab, explaining that a new server would take over. At this point, it was approximately 4:30 PM.
At 5:00 PM, our new server, Alex, introduced herself and was very pleasant. Since the advertisement clearly stated that the promotion began at 5:00 PM, we attempted to start ordering our unlimited beers. We were then told that the “party” did not begin until 5:30 PM. We showed our server the advertisement indicating a 5:00 PM start time, which led to some back-and-forth. Eventually, Alex returned with beer buckets and stated that her manager had approved giving us beers “early.” These beers were not early—they were provided at the time advertised.
Food became available around 5:30 PM and initially matched what was advertised, though it was a fairly modest spread. As the evening continued, we noticed several advertised elements were missing, including the complimentary shots and any mention or execution of the “free prizes.” It became clear that our server was not fully informed about the promotion or what it included, which added to our frustration.
After halftime, we returned to the buffet and found that no new food had been placed out and that everything available was cold to the touch. When we asked about fresh food, we were told that no more food would be put out because “nobody ate it.” We then asked if fresh, hot food could be prepared and were told no, but that we could box up cold buffet items to take home.
Toward the end of the event, after requesting our final round of drinks, we waited approximately 35 minutes before our server returned with our checks. Throughout the night, we clearly expressed dissatisfaction with the experience. While our server appeared to relay our concerns to management, at no point did a manager come to speak with us directly. We made eye contact multiple times with managers who continued to delegate the situation back to the server rather than addressing us directly.
Overall, we do not feel we received anywhere near our money’s worth. The food was unsatisfactory after the first quarter and, by the end of the game, appeared questionable in terms of food safety. The lack of organization, communication, and managerial involvement made the experience especially disappointing.
We wanted to bring this to your attention, as this experience fell far below expectations and the standards advertised. We hope this feedback is taken seriously and used to improve future events.
Lots of TVs, delicious food, tons of games [slot machines, darts, pool tables ..] and touchtunes. Large bar with lots of seating .. cannot think of anything they overlooked. Great place! Highly recommended!