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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Fast Food in Medina, OH at 3160 Medina Rd | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Medina, OH at 3160 Medina Rd, for breakfast, burgers, fries, and more, or order online!
Fast Food in Medina, OH at 1069 N Court St – McDonald’s
Looking for Fast food near you? Visit McDonald’s in Medina, OH at 1069 N Court St, for breakfast, burgers, fries, and more, or order online!
McDonald’s | Medina OH – Facebook
Grimace stopped by Ronald McDonald House Charities of Northeast Ohio to share smiles and Shamrock Shakes For every Shamrock Shake purchased, 25 cents supports …
Reviews
Greg Hyatt
I came through there at almost 6:00 in the morning I asked for two strawberry cream pies something so simple Unfortunately they tell me that none are made and it will be 12 minutes whatever happened to fast food I mean actual fast food where you go through there and you get your food immediately. People that have to work that cannot sit and wait on their food to get made that’s why it is called fast food with the drive-thru
… moreDavid Linck
I honestly don’t know how the McDonald’s at 1069 N Court in Medina, OH is still operating the way it does, because the level of service here is some of the worst I’ve experienced at any fast-food restaurant. And I’m not saying that lightly. Every visit feels like a test of patience, and this location fails every single time.
The employees inside seem completely uninterested in helping customers who actually walk through the doors. It’s like the moment you step into the lobby, you’ve entered a forgotten zone. There’s no urgency, no acknowledgment, and hardly any effort to provide basic service. You can stand there waiting, watching staff members glance past you as if you’re not even there.
What really adds to the irritation is how absolutely obsessed this location seems to be with the drive-through, and the customers inside are left to suffer because of it. The drive-through gets all the attention, all the speed, and all the priority—while inside customers wait and wait and wait… for orders that would take minutes anywhere else. You can literally watch car after car fly through the drive-through while people inside are stuck with ridiculous delays.
It feels chaotic, unorganized, and honestly careless. The atmosphere makes it look like nobody is communicating, nobody is coordinating, and nobody is making an effort to treat inside customers with the slightest bit of importance. The lack of urgency borders on disrespectful at this point.
This location desperately needs leadership that actually notices what’s happening in the lobby. They need real training, real customer-service standards, and a serious reset on how they manage orders. Until the day they start treating all customers with equal priority—and actually act like they care about the people standing right in front of them—I absolutely cannot recommend this place.
I’ve given this McDonald’s more chances than it deserves, and every visit has just reinforced how much improvement is needed. Save yourself the headache and go somewhere else.
… moreThe employees inside seem completely uninterested in helping customers who actually walk through the doors. It’s like the moment you step into the lobby, you’ve entered a forgotten zone. There’s no urgency, no acknowledgment, and hardly any effort to provide basic service. You can stand there waiting, watching staff members glance past you as if you’re not even there.
What really adds to the irritation is how absolutely obsessed this location seems to be with the drive-through, and the customers inside are left to suffer because of it. The drive-through gets all the attention, all the speed, and all the priority—while inside customers wait and wait and wait… for orders that would take minutes anywhere else. You can literally watch car after car fly through the drive-through while people inside are stuck with ridiculous delays.
It feels chaotic, unorganized, and honestly careless. The atmosphere makes it look like nobody is communicating, nobody is coordinating, and nobody is making an effort to treat inside customers with the slightest bit of importance. The lack of urgency borders on disrespectful at this point.
This location desperately needs leadership that actually notices what’s happening in the lobby. They need real training, real customer-service standards, and a serious reset on how they manage orders. Until the day they start treating all customers with equal priority—and actually act like they care about the people standing right in front of them—I absolutely cannot recommend this place.
I’ve given this McDonald’s more chances than it deserves, and every visit has just reinforced how much improvement is needed. Save yourself the headache and go somewhere else.
Taylor Strang
Just left this McDonald’s and it was hands-down one of the worst fast-food experiences I’ve ever had. We ate inside, and it took 35 minutes to get our food. When it finally came out, several items were missing, and what we did receive was cold, sloppy, and clearly rushed.
We weren’t the only ones dealing with this — multiple families around us were having the exact same problems. Instead of trying to fix anything, the staff was rude, unhelpful, and dismissive. The manager was especially unprofessional. When people asked about their orders, she actually told everyone that “Burger King is open down the street if you’re not happy.” Absolutely unbelievable behavior from someone supposed to be running the place.
There were also no employees wearing gloves in the kitchen working with the food.. they were actually handing fries to customers and loading them on trays while holding them from the top so the food was touching their palms.
This location desperately needs better leadership, better service, and basic respect for its customers. I won’t be returning anytime soon.
… moreWe weren’t the only ones dealing with this — multiple families around us were having the exact same problems. Instead of trying to fix anything, the staff was rude, unhelpful, and dismissive. The manager was especially unprofessional. When people asked about their orders, she actually told everyone that “Burger King is open down the street if you’re not happy.” Absolutely unbelievable behavior from someone supposed to be running the place.
There were also no employees wearing gloves in the kitchen working with the food.. they were actually handing fries to customers and loading them on trays while holding them from the top so the food was touching their palms.
This location desperately needs better leadership, better service, and basic respect for its customers. I won’t be returning anytime soon.
Kayla Luhan
Ordered breakfast through the mobile app before ending time period and chose drive thru to pick up my order. I provided my code to the employee through the speaker and was told that I was all set and then was told they cannot complete my order at the window because I am picking it up after the cut off time to serve breakfast. The mobile app granted that order and should have been fulfilled and made so it could be ready for pick up despite picking it up 5 minutes after the end time. Very disappointing and frustrating!
… moreMaggie Bahle
It was decently busy. I ordered at the kiosk and went and sat. Food was out quickly and HOT! Meeka was so amazing and friendly. She delivered our food and was smiling and talkative. Even my 1 year old who is afraid of all new people was laughing and happy in her presence! My son spilt a drink and the staff quickly got him a new one without me asking and cleaned the mess before I could even get back from the bathroom with paper towels.
Meeka is definitely someone they’ll want to stick around tho, she’s amazing with customers.
… moreMeeka is definitely someone they’ll want to stick around tho, she’s amazing with customers.
Matthew Truett
This is a great location! Very busy too, it is lunchtime. Very clean restaurant with a dedicated person cleaning the entire time during our visit. Very friendly service and our food was delivered to our table after ordering from the app. Love the modern look and wide open layout. We got a Halloween bucket and the food was quality as usual! Easy 5-star location.
… moreIan B
Seems that we are serving/deleting orders before they are actually served.
I was told to pull up around the building waiting on QPC. Usually I’m all about that given it means your burger will be fresh.
After waiting 15min I called in and spoke to Will (GM- listed on receipt)- my reasoning was confirmed when I had to repeat my order.
He tried to make it right with a free pie (thank you). And the order was out to me immediately. But I didn’t receive sauces for the nuggets I ordered.
KVS times are important no doubt. Getting orders correct is more important. After waiting I at least expected accuracy.
Hope this helps.
… moreI was told to pull up around the building waiting on QPC. Usually I’m all about that given it means your burger will be fresh.
After waiting 15min I called in and spoke to Will (GM- listed on receipt)- my reasoning was confirmed when I had to repeat my order.
He tried to make it right with a free pie (thank you). And the order was out to me immediately. But I didn’t receive sauces for the nuggets I ordered.
KVS times are important no doubt. Getting orders correct is more important. After waiting I at least expected accuracy.
Hope this helps.
Family Guy
I was OK with a cold hash brown. But lukewarm coffee is just not cool unless I order an iced coffee, but I don’t know who runs this location but they’re clearly struggling with staff or people just don’t care anymore because you truly get what you pay for actually you don’t even get what you pay for nowadays, especially here at McDonald’s this location
… moreWayne Darash
The store is fine. The issue is the rewards app. I have been trying to login for 4 mths. Sent over 30 emails. They can NOT open my account to allow me the discount.
CRAZY
… moreCRAZY
James H Ruthie
Service was toooooo fast,after I ordered of the Kiosk that’s how I know the food was not FRESH TASTING. Fries were ok just not fresh. Rest room dirty but what I like about the place is the cleanliness when u walk in. Just a little more attention to detail & your golden.
… more