Popeyes Louisiana Kitchen

  3.2 – 1,335 reviews   • Chicken restaurant

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Swing by your local Popeyes at 3811 Clemson Blvd and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!

Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Popeyes Louisiana Kitchen 29625

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Reviews

J Alexander
Food was very unexceptable. Worst experience today. I spent 54.35 on food. I had to throw away. Wasn’t able to even eat any of the food.
Rachael did offer gift card, but I didn’t want to take the drive back.
Overall service this day was 1.
NOT SATISFIED.
The chicken tenders were drowned in grease. The fries were not fresh. Ghost pepper wings were not done completely.
Just Awful!!!!
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Toni Waddell
We decided on fried chicken and Popeyes was closest. Had only been there once before and WILL NEVER be back. I went through the drive through ordered 16 pieces Family with all the trimmings. Mac & Cheese Cole slaw and fries.
I asked if Tea came with it. She said no So I asked to add a Gallon of tea. She Told me to pull to the window. I paid and she said chicken is cooking to park and we will bring out to you. I didn’t mind that cause I expected the chicken to be fresh and hot.
I was there waiting over 30 min and she brought out the chicken and fixings out but no Tea. I said I don’t see the TEA. She said oh? I’ll go get it.
So to save her some steps I pulled through the drive thru so she wouldn’t have to walk out of the restaurant. I drove up and she said that will be $8.?? And some change? I ordered it with my meal. She said yes but I didn’t ring it up. I didn’t know where the button was. They just showed me.
I said “But I already ordered and paid?” Yeah but I did t ring it up… I said I’ve been waiting for over 30 minutes? She said yeah for your chicken..
I asked if I could speak to your boss please.
A lady walks over to the window. She said I can’t give you what you didn’t pay for. I said I ordered with my meal? You requested it she didn’t ring it up? What has happened to customer service?
All the worker are laughing out loud and one shouted out she still Att the window asking for her tea.. everyone just laugh loudly. While the Manager stares at me kept saying you were not charged so I can not give you the tea. She knows I ordered it and choose not to ring it up? And y’all did t tell me then? I don’t understand why you can’t just give me the Tea that I ordered with my meal. They never did give me a receipt. I ask for her boss’s name and number she refused to give me.
I asked for her name.and she would not give me that said by law I don’t have to give you my name.
Ok.. ok…I guess I will call corporate.
“Go ahead they not gonna do anything” she said

It doesn’t end there ……. So I get home opening up the boxes and the sides. Chicken looked like it was burnt- refried-old chicken. In a 16 piece I expected 4-breast 4-legs 4-thighs 4-wings what I got was 8-wings 0-thighs 5-legs 3- breast fries and Mac&cheese were good the Slaw was 1/2 full
I should have gave back the food and ask for a refund when they didn’t give me the tea. So needless to say I am very disappointed. I do not see us ever returning. Workers can make a business or break a business.
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Brian W.
I placed a large prepaid online order and arrived to pick it up, only to be told at the counter that my order had been canceled because they “couldn’t make that,” despite it already being paid for. I was told there was barely any chicken available, and no effort was initially made to offer a solution.

The black female employee working the front counter had a nasty, dismissive attitude from the moment I walked in. She was unprofessional and spoke inappropriately within my hearing while I was trying to understand the situation.

In contrast, the young male employee working in the back (Hunter) stepped in, clarified that the order could be made, and personally prepared it. He was professional and helpful.

Unfortunately, one employee’s professionalism does not outweigh the poor conduct displayed at the counter. Based on this experience, I will not be returning to this location.
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Sean Dixon
Probably the last time I eat here. Fast food prices are through the roof yet service has diminished. The order is NEVER correct. Why allow me to chose my preferred pieces of chicken to only give me the cold pieces that have been sitting since lunch. Ordered 12 pieces of chicken didn’t request a single thigh yet a third of my order was thighs. 3rd time this has happened. Receipt is correct, the actual food in the bag is nowhere near what’s on the receipt. How are you an employee and weren’t trained to properly fill an order. These employees just do their own thing. I’ll go somewhere that actually gives me what I pay for. Seems simple, place an order, fill an order. Ridiculous. Not to mention ordered large sides and got half full containers. Enough to feed 2 adults NOT A FAMILY.
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Jarissa Estrich
I absolutely will never come here again. I came to this one for the first time since 2021 and the customer service is terrible. I’ve worked in customer service myself for 3 years and never I been to a restaurant that doesn’t know how to do refunds. My significant other and I ordered 2 of the chicken sandwiches and without even letting us know they did not have the filet patty, so they ended up giving us 3 extremely small chicken tenders on our sandwich. They told us the general manager would be here in 5 minutes but it took around a hour. I can’t believe it took all of this for just one refund, when I tell you I’ll never come back here, and I’ll be leaving a review on tiktok for this exact location as well.
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Dusty “Dizz” Hicks
This was only my second time dining, or driving rather, at or through Popeyes since it reopened here. Many many years ago I used to eat at the one near my high school, at least three times a week and I was so disappointed when they closed! So I went back to see if it was still the same and I have to say it is much better than it was 20 years ago. I know they had a lot of negative connotations and reviews back then and I see some now but I did not get any negative vibes or service; actually, it was just the opposite.

I worked in the service industry for almost two decades and I know that it’s the little things that make customers happy. It’s also the very minor things that make them really upset, I suspect the bad reviews are from people who want original chicken but they have just ran out and all they have is spicy. It happened to me on my second time but I just rolled with it and got the spicy and it was great! You have to understand, it takes 35 minutes to cook fried chicken. And if it’s later in the day you don’t want to cook extra chicken if you don’t know it’s going to be eaten or needed. And that things happen in restaurants differently than they happen in a department store. You run out of things you have to cook things, people call out and you’re a person short one night, and that just leads to a cascading effect that might mean you don’t get mayonnaise and you really wanted a big glob of mayonnaise!
****** My actual review and full experience is below I just don’t understand a 3.2 star rating with the service that I got.****

I said all that to say this: I got a simple chicken sandwich, nothing special, the lady was really really nice that took the payment and asked me to pull up while it cooked. No longer than 2 minutes did I wait, before she was walking all the way out of the doors with a smile on her face to bring it to me! She said I put some extra regular mayonnaise and a side of the spicy mayonnaise like you asked for, I forgot I did ask for that modification… but she sure did not forget it!

But what made it so special was her saying I put a little spoon in there for you to dip the Mayo out so you can try it. How awesome is that? Somebody that does not work for tips going that far out of the way to think about how I’m going to get that Mayo on the sandwich? That’s almost unheard of these days you know?! She went back inside and I got a few dollars out and I backed up to the window again. And I tipped her a little bit for the extra care she put into it.

I’m not saying this to be braggadocious , but If everybody just gave their jingle change to people that work in the service industry but do not work for tips, think about how many diapers that would buy or how many extra gallons of water that would buy. Yes sometimes accidents happen and people on computers with a headset talking to three people at the same time… get things wrong… at every restaurant but nobody’s perfect are they?

Well the first and second time that I had been were absolutely perfect, to say the least. I ate half my sandwich and left it sitting in the bag all night and I woke up and I ate it cold. It was as crispy as it was when I took a bite out of it on the way home, I don’t know how you do that but keep on doing what you’re doing guys and gals! I will be back to see you all soon, thank you again!
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Alicia Lei
I have tried to give this location chance after chance but I really think they need to shut it down. I literally feel like my Cajun rice had spit in it. Besides the fact they never have what they advertise, or you have to wait forever every time you go; the customer service has gone way down hill. The food quality on the side items definitely has gone down hill. However, the chicken was fresh. I applaud the young lady that was there the last time I came. I only seen 2 ppl working. When I pulled up to the speaker, she said I had to come in, no drive thru orders. Most would quit under pressure like that. She was still kind and tried. Let’s get back to this spit in my rice, I can’t prove it but ain’t no way around the rice was dry but the middle had a sticky wet substance. I threw both sides away. The mac and cheese was not their usual. If I get anything, it will only be their chicken from now on.
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TETRIS
No tenders no shrimp of any kind. Laziest workers of any fast food place around here. They don’t do nothing except talk and food takes 20 mins to come out. I have no idea why this location is even still in service.
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Kristy Anderson
Horrible order second time that I ordered missing food. Then red beans n rice was just rice! So don’t order from here you lose money cause you don’t get refunded. Never will get food from here again !
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Cameron (The food critic)
The workers were working extremely hard to keep up. Seemingly understaffed but they were handling it the best they could. The food did not suffer thought. It was very very good. Though stressed they delivered great customer service
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