


Long-standing chain serving a wide variety of pancakes & other American breakfast & diner fare.
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IHOP® Breakfast in Neptune, NJ on 2200 State Route 66
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Our server was attentive, if a little robotic. The food arrived promptly, hot and was actually very good.
We were seated at a smaller booth. Confused as my kids are younger and energetic, I kindly asked after ~20m if we could move to a slightly larger booth. The server had no issues with that and directed us to where we could sit. Finally we could place our order! The server walked away and we waited another 10m before we could place our order.
The place was rather empty. So this was pretty upsetting. Two waitresses, only two tables occupied.
When we placed our order I asked for my food, then the youngest, then the older child, and my wife’s food last. The waitress returned and asked if we wanted sides for the children’s plate, confused I said yes? She then offered applesauce as the side, perplexed as I asked for the 1 egg 1 sausage and a piece of bacon for the kids. I just said sure that’s fine.
When we selected the kids drinks I gave my older child the choice between chocolate milk or hot chocolate. He chose hot chocolate. I explicitly asked for milk for my 18month old, as I didn’t want the risk of him getting hurt with hot chocolate. The waitress brought out two hot chocolates. When she brought out the food I was so frustrated at this point she asked confused if there was anything else she could get us. At this point I knew I wasn’t getting my plate.
My food was never made, the children’s food came without sides. Just a single chocolate pancake on a lonely plate.
Not 10 minutes went by, we were in the middle of feeding our boys when she asked if I’d like the check. Absolutely. Let me make sure I’m not being charged for food that wasn’t delivered. I took a picture of my receipt after making sure I didn’t get charged improperly, which I paid for kids combos, but only got the single pancake, no sides. Signed the one they needed left a $2 cash tip as courtesy, which was VERY difficult to do and wrote on the receipt FOOD FORGOT.
On top of that, the food was exactly what I needed. Fresh, satisfying, and hit the spot perfectly. It’s small moments like this that turn a simple breakfast into a great experience. I’ll definitely be back.
As a family, our priority is to make sure our kids are comfortable and that we all have a great time. All we wanted was to sit together and enjoy a great meal.
In the end, the waitress who stayed with us was great and very friendly. The one who attended us first was super rude.
Everything else was great
Had crepes were hard,no straw berry’s with any kind of juice or sauce or glaze and only 1 small strawberry cut up worst food ever
Next meal was 2 pancakes, 2 sausage links and 2 eggs
Eggs were to be scrambles dry and they had some weird flavor to them like they were flat eggs and cooked with maybe old grease. Pancakes were okay and sUsage links didn’t look like they were done all way. We ate there last year and the food was better, not great but better
I will never be back
Service was okay
When we left the server said you forgot your to go part/leftover and I said my mother wouldn’t eat this. She say oh, okay. Should have said what was wrong or is there something I could do ?
She was downright rude. Our drinks came in unwashed cups that we had to send back. We had to ask more than three times just for water and she never even gave us straws for the water nor did she provide enough waters for the table. Even the coffee didn’t come with sugar or splenda. Our coffee was cold by the time she got us splenda.
The food itself was IHOP quality, which is to say that it was meh.