Latrice Carter
I walked into the store and ordered the new Arch burger (which I would have been better off eating out the dumpster) how can you charge $12 for that mess. I wanted to go and ask for a refund. Then I get my food and go and get my drink and it was filthy at the drink machine so I left without a drink. Waste of money!!!!
… moreTyrone Montgomery
I recently visited the McDonald’s in Hattiesburg, MS, and I had a great experience! The staff was friendly and efficient, ensuring my order was taken and prepared quickly. The food was fresh, hot, and exactly what I expected—classic McDonald’s quality! The restaurant was clean and well-maintained, with plenty of seating available. Overall, it was a smooth and pleasant visit, and I’ll definitely be back when I’m craving a quick and satisfying meal.
… moreCollin McInnish
I have to give credit where credit is due. I stopped in for a quick snack and was waiting there for about 10 minutes on my order. I saw when I pulled in that they were busy so I wanted to give a little Grace. I watched them fulfilled ticket after ticket with speed and efficiency that I admired, but I looked at my ticket, continued to stay there as other tickets came and went. It seemed like mine had fallen through the cracks. When I brought it to the management attention they apologized and push their team to get my order out quickly, as well as added a little something extra for the inconvenience. Despite the little extra weight, I have to say this has been my best experiencing at McDonald’s and I admired how they recognized their mistakes and made up for it. No one is perfect, but this team showed that they are willing to give the service to make up for it.
… moreTerry Buckhalter
All was good. Ate a big Mac again in along time. Did the survey and will get another one FREE! Looking forward to eating there again!
Telling It Like it IS
TerryB
… moreluis baca
MICROWAVED CHEESEBURGER! Like come on. Y’all can’t be doing this! This is Mcdonald’s. Also, terrible service. Very slow drive- threw. 20 minutes for microwaved cheeseburgers. Unacceptable!
… moreJerome Crichton
This might be the worst McDonald’s I’ve ever stepped into. I ordered ONE ice cream cone and ONE large fry and somehow waited over 30 minutes. And the wild part? There were about 10 employees just standing around—talking, laughing, looking busy but doing absolutely nothing.
It was literally just me in the lobby. No line. No rush. No reason for my food to take half an hour except pure laziness or zero management. I watched my order sit there while employees walked past it like it didn’t exist.
By the time I finally got it, the fries were cold, the ice cream was half melted, and honestly my patience was gone. If I could give zero stars, I would. This location needs serious help.
… morelaplose jackson
I ordered four fish fillets I had to pull over the runner my order to the wrong car I watched them remove the food from the bag and open it. They were taking it back but the runner wanted me to accept the food that’s not how it work got some more sandwiches got home they are totally wrong took them back the manager was going to add tarter sauce to now what is cold food they had to make them over got home I had enough tarter sauce to do 4 more sandwiches they do not know how to handle food she put the bag that I returned on the place where they bag the food there are a lot of what ifs here that could make others very sick hope they can get it together and trust me that job is not for everyone
… moreYnglegnd !!
Crossed beady eyed Caucasian lady had a very bad attitude got my order wrong and start mumbling to other workers. I wish the old crew was there still. People don’t want to deal with attitude time they wake up in the morning. If you hate yo job that much quit. This store just terrible in mornings
… moreLaklyn Nykell
Horrible. We just left there and our food was /is cold and Food was burnt
… moreChad Tomlin
The McDonald’s on Broadway Drive is one of the more consistent locations in Hattiesburg, and it’s usually my go-to when I need something quick. The staff is generally friendly, and the service through the drive-thru is fairly fast, even during busy breakfast or lunch rush hours. The restaurant inside is kept reasonably clean with plenty of seating, and I appreciate that they usually have the self-service kiosks working, which makes ordering easier. The food is what you expect from McDonald’s—reliable, hot, and made the same every time. I also like that they keep the drink machines clean and stocked, which isn’t the case everywhere. On rare occasions, orders have been missing an item or two, but the team has always corrected it quickly without issue. Overall, this location delivers on convenience and consistency, which is exactly what I look for when stopping at McDonald’s. If you’re in the area and want fast food done right, this spot gets the job done.
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