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Chuck’s Roadhouse is your local bar & grill, family-friendly restaurant. It’s the place for delicious barbecue, ice-cold beer, and friendly staff. We offer a variety of menu items from appetizers, wings, fall-off-the-bone ribs, AAA steaks, burgers, seafood, sandwiches, to dessert. Chuck’s offers daily dine-in deals including Half Price Apps every day after 9 PM, Wednesday Rib Day, Wine Fridays, and other daily drink specials. With over 60 locations all over Ontario, Chuck’s is the place for those who love to eat without breaking the bank. Chuck’s Roadhouse is the place for sports lovers to be, our large-screen TVs are great for watching the game while enjoying great food! Food the way it ought to be, priced the way it used to be. #ChuckYa
Address and Contact Information
Address: 440 Hespeler Rd, Cambridge, ON N1R 6J2, Canada
Phone: +1 519-622-8334
Website: http://www.chucksroadhouse.com/
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Chuck’s Roadhouse Bar & Grill – Reviews, Photos & Phone Number …
440 Hespeler Rd, Cambridge, ON N1R 6J2, Canada +1 5196-228-334 Suggest an edit. Chuck’s Roadhouse Bar & Grill is a lively …
Reviews
Lisa Tucker-Giza
This is a consistent problem with Chucks Roadhouses everywhere. I don’t think I’ve ever been to one that has good food, or good service.
This one in particular was awful though.
I ordered the 2 Chicken Breast and subbed my fries for the soup of the day which the server said was broccoli cheddar. My meal came out and I was disgusted that they would even serve this.
First of all that is not 2 chicken breasts. And the soul was chicken noodle, the server never came back to ask if the change was okay , or if I wanted to sub something else in. We brought up the issue about the chicken not being what was on the menu and they just brought a plate of two more pieces of sliced chicken and a Caesar salad to replace the soup since I wouldn’t have opted for chicken noodle had that been communicated.
My husband asked for his steak to be just under medium , he likes rare but we know most restaurants have trouble with that. He got a well done steak. So the did eventually bring him another but this was after already being in this restaurant for a very long time waiting on food.
The service was slow and for it not being super busy I was surprised at the lack of attention from the server. I honestly don’t know why I keep trying to give Chucks a chance even in different cities, it’s always been 100% disappointing.
… moreThis one in particular was awful though.
I ordered the 2 Chicken Breast and subbed my fries for the soup of the day which the server said was broccoli cheddar. My meal came out and I was disgusted that they would even serve this.
First of all that is not 2 chicken breasts. And the soul was chicken noodle, the server never came back to ask if the change was okay , or if I wanted to sub something else in. We brought up the issue about the chicken not being what was on the menu and they just brought a plate of two more pieces of sliced chicken and a Caesar salad to replace the soup since I wouldn’t have opted for chicken noodle had that been communicated.
My husband asked for his steak to be just under medium , he likes rare but we know most restaurants have trouble with that. He got a well done steak. So the did eventually bring him another but this was after already being in this restaurant for a very long time waiting on food.
The service was slow and for it not being super busy I was surprised at the lack of attention from the server. I honestly don’t know why I keep trying to give Chucks a chance even in different cities, it’s always been 100% disappointing.
Justin Mathew
I visited Chuck’s Roadhouse in Cambridge with four friends on Saturday around 9:30 PM, and unfortunately we had a very disappointing experience.
I ordered 16 wings and clearly asked for hot sauce on the side. When the food arrived, the wings were already mixed with the sauce. When I politely mentioned the mistake, the server first said that I never asked for the sauce on the side, and then changed her response and said she didn’t hear me say it. I am confident that I clearly requested it. She then agreed to replace the order but said, “Anyway this is going to garbage, so you guys can have it.” That comment felt very unprofessional and made the situation uncomfortable.
Because of this interaction, I didn’t feel comfortable continuing the meal and asked if I could cancel the remaining order and just pay for what we already had. Another staff member, who appeared to be a manager or kitchen supervisor, told me I could not cancel the order. I ended up paying and was given the food as takeout.
I understand mistakes happen in busy restaurants, but customer service and communication matter. This experience left me and my friends feeling unwelcome and disappointed.
… moreI ordered 16 wings and clearly asked for hot sauce on the side. When the food arrived, the wings were already mixed with the sauce. When I politely mentioned the mistake, the server first said that I never asked for the sauce on the side, and then changed her response and said she didn’t hear me say it. I am confident that I clearly requested it. She then agreed to replace the order but said, “Anyway this is going to garbage, so you guys can have it.” That comment felt very unprofessional and made the situation uncomfortable.
Because of this interaction, I didn’t feel comfortable continuing the meal and asked if I could cancel the remaining order and just pay for what we already had. Another staff member, who appeared to be a manager or kitchen supervisor, told me I could not cancel the order. I ended up paying and was given the food as takeout.
I understand mistakes happen in busy restaurants, but customer service and communication matter. This experience left me and my friends feeling unwelcome and disappointed.
harsha
Absolutely love Chuck’s Roadhouse in Cambridge! Every single visit has been consistently amazing. The food is always freshly prepared, served hot, and the portions are incredibly generous — you definitely get great value for your money.
The ambiance is cozy and welcoming with a lovely, relaxed atmosphere. The cocktails are fantastic not only delicious but beautifully presented every time!
My personal go-to is the Strawberry Pecan Salad it is absolutely delicious and never disappoints. Fresh, flavorful, and perfectly balanced.
Chuck’s in Cambridge is definitely one of my favorite spots when in Cambridge . Highly recommend!
… moreThe ambiance is cozy and welcoming with a lovely, relaxed atmosphere. The cocktails are fantastic not only delicious but beautifully presented every time!
My personal go-to is the Strawberry Pecan Salad it is absolutely delicious and never disappoints. Fresh, flavorful, and perfectly balanced.
Chuck’s in Cambridge is definitely one of my favorite spots when in Cambridge . Highly recommend!
pushpendra singh
Niki P is hands down the best server at Chuck’s Roadhouse in Cambridge! From the moment we sat down, the service was friendly, attentive, and incredibly fast.
The nachos were absolutely amazing — loaded with toppings and perfectly done. The mozzarella sticks were crispy on the outside, gooey on the inside, and came out super fresh. Everything arrived so quickly, and Niki made sure we had everything we needed without even having to ask.
If you’re heading to Chuck’s in Cambridge, definitely ask for Niki P — top-notch service and a great dining experience!
… moreThe nachos were absolutely amazing — loaded with toppings and perfectly done. The mozzarella sticks were crispy on the outside, gooey on the inside, and came out super fresh. Everything arrived so quickly, and Niki made sure we had everything we needed without even having to ask.
If you’re heading to Chuck’s in Cambridge, definitely ask for Niki P — top-notch service and a great dining experience!
Joan Koob
Thanks so much for opening early for the big hockey game. Staff did an awesome job cooking up breakfast and getting everyone fed! Great community spirit. Love coming here for sports games. Awesome tv’s. I feel like I am at the game!!! Size does matter!!!!
… morePaul Rice
We went out for dinner with my son tonight the server Nicole P was fantastic. Got him his food quick he’s only five and can be difficult. She was just incredible. So attentive and on the ball. Had crayons for him right away. Brought him out his dessert with a sparkler the kid was just overjoyed what a great experience. The food was decent but the service man best I’ve ever had. Drinks were never empty she was right there almost as if she could read our minds anticipating our every need.
… moremaddie annemarie
i feel like every chucks location in the area i visit is more disappointing than the last.
the service was fine, certainly nothing to write home about. didn’t seem overly attentive, made us pay out early because evidently they were understaffed so they needed our server in the kitchen instead of waiting on our table. i don’t really hold that against him, more his boss who can’t seem to hire more people despite the labour crisis we’re experiencing in this country.
whatever; it is what it is.
atmosphere was also mediocre. the tables seemed fairly well kept, but the amount of fruit flies heading to the washroom and in the washroom were frankly disgusting.
and best for last, the food. pictured is the chicken and rib combo (described as a chicken breast and half-rack of ribs served with fries and crh sauce) with the saddest morsels of chicken i think i’ve ever seen. that, and no crh sauce to be found. taste wise everything was fine, but the fries were also incredibly overcooked.
pictured also is the new york steak cooked “medium rare” (or at least their very rare excuse for medium rare). they loaded so much “seasoning” on my partners steak that he had to scrape most of it off in order for the salt content to actually be palatable.
they also never send out enough flatbread for the spinach dip, so i advise that you request more in advance when ordering.
not to mention the price tag of $90
for an appetizer, two entrees, and a dessert? i understand inflation, but for a chain that charges an additional fee to “keep quality high and price low”, they don’t seem to deliver on either of those promises.
not impressed to say the least.
… morethe service was fine, certainly nothing to write home about. didn’t seem overly attentive, made us pay out early because evidently they were understaffed so they needed our server in the kitchen instead of waiting on our table. i don’t really hold that against him, more his boss who can’t seem to hire more people despite the labour crisis we’re experiencing in this country.
whatever; it is what it is.
atmosphere was also mediocre. the tables seemed fairly well kept, but the amount of fruit flies heading to the washroom and in the washroom were frankly disgusting.
and best for last, the food. pictured is the chicken and rib combo (described as a chicken breast and half-rack of ribs served with fries and crh sauce) with the saddest morsels of chicken i think i’ve ever seen. that, and no crh sauce to be found. taste wise everything was fine, but the fries were also incredibly overcooked.
pictured also is the new york steak cooked “medium rare” (or at least their very rare excuse for medium rare). they loaded so much “seasoning” on my partners steak that he had to scrape most of it off in order for the salt content to actually be palatable.
they also never send out enough flatbread for the spinach dip, so i advise that you request more in advance when ordering.
not to mention the price tag of $90
for an appetizer, two entrees, and a dessert? i understand inflation, but for a chain that charges an additional fee to “keep quality high and price low”, they don’t seem to deliver on either of those promises.
not impressed to say the least.
357エディ
Waitress ask us if we could share table….but she did’nt ask other table just my table….can’t drink more beer…..they server rotten steak sizzling tereyaki..the meat has a funny smells and taste like rotten..
… moreRyan Grilli
This is by far the nicest Chuck’s I’ve ever been in. Compared to other ones in Cambridge and Waterloo this Chuck’s looks and feels like a step above. All the other Chuck’s are dingy and run down but this one was clean and nice. Not only was the atmosphere great but the service and food was also fantastic. Corrina was our server and she made us feel right at home. My chicken club was a good size and my beer was frosty cold. If you’re in the mood for Chuck’s don’t bother with any others than this one.
… moreBrandon Lee
I just want to acknowledge Corrina – she makes every visit special! She’s kind, polite, attentive, and prompt. To be fair – the whole staff at chucks hespeler have a great attitude and together they provide exceptional service and a sense of “home” with each and every experience! Whether it’s lunch, dinner, or finger food during a game. Thank you all for all that you guys do! We appreciate it!!
… more