Joseph Serwach
Shield’s is one of the original Detroit style pizza places and a perfect destination for anyone in or near Troy. They spent a million dollars renovating this location which we always head to for family gatherings.
… moreJennifer Ornacke
Our family of 6 had a GREAT dinner out at Shield’s in Troy a few evenings ago. My family has visited since my father brought us when I was growing up, and I’m happy to say the food, service, and atmosphere are still fantastic every time we come. Waitstaff are always pleasant and they take care of us completely. All of the entrees, but especially the Gold Medal pizza, were excellent, and everything was fairly priced. The place was clean, well kept and took good care of our family group. Was just telling my husband we need to start coming more, very much recommend to others. Thank you Shield’s, we will be back!
… moreElizabeth Sutela
We had a funeral reception here. Rich, our server, was very efficient. He made sure all of our needs were met and everyone always had everything they needed. The food was outstanding! I would recommend Shield’s Troy for banquets, catering or any other event you may have! Friendly and efficient staff!
… moreLeonard-Felix Junge
We had a wonderful experience at shield on Friday evening, with a party of 14 including 6 kids, we were seated quickly, Rich, our waiter, was super friendly and immediately brought drinks and got our food order in, there was also a clown entertaining the kids and the pizza was out quickly. On top of that it was very affordable!
All around a great place to go with family and kids.
We will be back!
… moreThomas Feran
Hadn’t been here in a while, but went this past week with a party of about 12 people. Pizza was better than I remember; I’ll definitely be back. Tall, older server was definitely on his game that night. He didn’t miss a beat even though he had multiple other tables at the time. Great experience all around.
… moreMichelle Malone
We had a family Christmas party here. Amber and Richard did an amazing job helping to get everything ready. They were both very friendly, helpful and provided wonderful service. The food was brought out when promised and was very good. I highly recommend having an event here. We are already booked for next year’s party! Thank you Amber and Richard!!
… moreHolly Fachou
I hosted my second party this year at Shield’s in Troy and again they never disappoint!! Not only is the food absolutely delicious but their service is incredible!! Amber was on top of everything! I felt like she treated us as her own family! Amber is amazing!! Herlinda was incredible as well!! Thank you ladies for everything you did tonight !!! You made my life so much easier having my son’s birthday party here tonight!
… moreAzhar Shamo
My husband and I just dined here and unfortunately had a very disappointing experience due entirely to poor service.
We ordered several dishes, and when our waitress, Grace, dropped off the food, we asked for ranch, ketchup, and napkins. She never came back with any of them. While we were eating, she never once checked on our table, yet we clearly saw her helping and checking on the table right next to us.
At one point, I called out “excuse me” to get her attention, and she appeared to pretend she couldn’t hear me. After waiting quite a while, I finally had to go to the bar myself just to get ketchup. There was no ranch available, and we still had no napkins. My husband’s Coke was completely empty and was never refilled.
When we were finished eating, she finally came by and asked if everything was good. We told her that one dish was very unpleasant, extremely salty with a strange taste and we also mentioned that we never received the ranch, ketchup, or napkins. She simply said “uh-huh,” did not apologize, and walked away.
She then returned with the bill and charged us for the dish we specifically said was inedible. When we asked about it, she said, “Unfortunately, I can’t take it off. You ordered it,” and walked away. Her attitude throughout the entire interaction was dismissive and rude.
When I calmly addressed her attitude and explained that all I had done was mention the missing items and poor service, she told me this was “not a place for confrontation” and implied I was trying to start something, which I absolutely was not. I was respectful the entire time, and I’m confident that cameras would show that.
Very disappointing, and not an experience we would repeat. Will be sure to mention this to our friends!
… moreIamKrusty
Shields has always been my favorite Detroit style pizza. Been coming here my entire life! The only difference now is that I do have to ask for some extra sauce! But that seems to common at all puzza shops now! The Spinach & Fresh Roasted garlic pizza is a must try. But once you have it, it gets into your blood so you crave it all the time! They are still foing things old Skewl. The best detroit style pizza around! Love the combo with the antipasto & air bread!
… moreHeather Poyhonen
Hosted a soccer team banquet at Shield’s for the second year in a row and they did not disappoint. The planning was very easy, they were super flexible on the headcount (we had 70), and the pricing was very reasonable. I appreciate that they can pivot with last minute changes and are just genuinely fun to work with. Amber is an absolute joy. When we rolled in to decorate she had a smile on her face that did not fade the entire evening. She anticipated needs before we knew we had them. Rich was super kind and accommodating, getting a gluten free pizza done on the fly. It is refreshing to work with people that genuinely care about what they do and like where they work. We will be back! Thank you for a wonderful evening!
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