
Hours
| Monday | 12–10 PM |
| Tuesday | 12–10 PM |
| Wednesday | 12–10 PM |
| Thursday | 12–10 PM |
| Friday | 12–11 PM |
| Saturday | 12–11 PM |
| Sunday | 12–10 PM |
Address and Contact Information
Address: 4949 Cal Sag Rd, Crestwood, IL 60445
Phone: (708) 388-8232
Website: https://hookreel.com/location/crestwood/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Crestwood, IL – Hook & Reel
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Reviews
I visited again a weekend later and my food was 10 times better LOL!! Overall a 10/10. The staff members are super sweet and attentive.
Our server, Michelle, was truly exceptional. Her kindness and attentiveness made the evening feel personal and memorable. She seemed to anticipate our needs before we even asked — refilling drinks with perfect timing and checking in just enough to make sure everything was perfect. Her professionalism, paired with her genuine warmth, made a lasting impression.
Then came the highlight of the evening: the Cajun Shrimp Alfredo. The dish was beautifully presented, with plump shrimp nestled in a creamy, flavorful sauce that carried just the right amount of spice. Each bite was a perfect balance of richness and zest, showcasing the chef’s attention to detail and passion for flavor.
Overall, this restaurant offers more than just a meal — it offers an experience. Between the stunning atmosphere, outstanding service, and unforgettable food, it’s a place I can’t wait to return to. A true gem worth savoring.
My partner doesn’t like seafood so we love the fact that they have other options on the menu like chicken or beef. Best of both worlds!
Jacky was a great server – she was very attentive regardless of how busy it was. She was well informed on the menu and specials!
Our server, Kat, really made the whole experience even better. She was so friendly, attentive, and made sure we had everything we needed the entire time. She checked on us often, had a great attitude, and made us feel really taken care of. It’s always nice when a server goes the extra mile, and Kat definitely did that.
If you’re looking for great seafood and excellent service, I definitely recommend this place. I’ll definitely be coming back again!
One thing I really appreciated was how well the online order was packaged. All the dry and wet ingredients came separately, which meant I could heat each component on its own. After warming everything up in a pan, the ramen tasted incredibly fresh, almost like it had just been prepared in-house. Every ingredient had its own vibrant flavor and texture, and when combined, it all came together beautifully.
Overall, this is the most satisfying bowls of tonkotsu ramen. Highly recommend!
Her attitude really stood out — super positive, patient, and professional. You can tell she cares about giving great service, and it made our visit feel special instead of just another meal out.
If you get seated with Kat, you’re in good hands. We’ll definitely be back!
It’s far from any authentic ramen I’ve had. The miso was bland, as if they just boiled miso paste and served it as broth. The tonkotsu broth looked like a soy sauce base without the depth or richness you’d expect from a tonkotsu soup.
I’ve had disappointing ramen before and usually still finish the bowl. Unfortunately, I can’t get myself to take this ramen seriously, much less finish it. Perhaps the better tasting ramen here is hidden by the spices, but I’d encourage you to try something else other than their ramen at this time.
What really made the experience stand out, though, was our server Kat. She was friendly, attentive, and made sure we had everything we needed without ever feeling rushed. Her positive attitude and great service seriously elevated the whole meal.
If you’re looking for delicious seafood and top-notch service, Hook & Reel Crestwood is the place to go—ask for Kat! 5 stars