Human Girl Mom
All stars earned. Free newspaper during dine in. I don’t frequent fast food restaurants but was gifted a dining card. My children were able to have full meals, dessert and use the kiosk. Paid with their gift cards, sat at a clean benched table and served piping hot fresh food.
… moreCaroline Wright
I arrived and ordered at the drive thru at 11am between the breakfast and lunch rushes. Getting through the order and payment process was fast, but then they did that whole “pull up to spot 4,” so I had a feeling they’re backed up. I waited for about 4 min and had to be somewhere (hence why I chose McDonald’s for something fast because, you know it’s their entire business model), so I decided to go in and just wait at the counter. I walk in, and there are 4 ladies at the front counter – mind you they now have the self-order screens customers are using, so they were all just standing there. I asked about the wait time of my order and luckily the happy meal was ready which they hand me immediately- thank goodness, but didn’t have my plain burger (the one with literally one patty, pickles, onion, ketchup and mustard) and snack wrap because they’re were waiting for my tender for the snack wrap to finish, they said it’d be another SIX MINUTES for the tender. So I told them i can leave without the snack wrap, I’ll just take the burger. The girl talks to the manager, she comes back and says “oh the tender came out it’ll be 4 min.” So I said again I don’t want the snack wrap anymore, what about the burger? She does the same thing with the manager then tells me the CHICKEN will now be done in 2 minutes. I was not getting my question answered and I was lied at some point about the ETA of the chicken, so I just left those two items behind because I had to go and didn’t to waste my time on misinformation. With all of the employees I saw at the front and back, I would think the wait time would be much shorter than their estimated 10 minutes. I’ve waited long for fast food before, but please don’t lie to your customers or not answer specific questions. I would like to think I was respectful even though I had urgency in my voice, but still showing decency. The least I can receive as a paying customer is the same in return.
… moregame life 019
horrible long wait times. food will be given cold. HORRIBLE WAIT TIMES FOR COLD FOOD
( edit my food turned out raw.)
edit 02/07/2026
i came back all 3 of my fries came with no salt. i was supposed to get 2 ranch with my order got 0. worst mcdonald’s
(edit 02/16/2026) came back this morning since my singling wanted it. the drive through staff was horrible. it was a big colored girl. really rude. screamed at me for trying to show her my mobile code which she claimed wasn’t working. will not be back again anymore , also did a survey on receipt and made sure they were aware of the issue.
… moreMs. Morton
I went to this location on 1/5/2026 and 1/9/2026 and on both occasions they did not give the large fries that were ordered in the combos (they gave medium fries instead) and on both occasions spicy buffalo sauce was requested for the nuggets and was not received in the drive thru. On the second occasion I went in the location to get the sauce I had requested, which was noted as buffalo on the receipt, yet skipped over. I should’ve checked the fries sizes but didn’t or I would’ve taken those in with me to get the size I paid for. With this happening twice in one week, I’ll be checking out another location that will get my order correct for a while.
… moreK
This location really needs to address an important accessibility issue. The way the cones and drive-through line are currently set up, cars are directed right through the ADA parking spaces, making them unusable. When I spoke to the manager, I was told I could notify someone and they would send someone out to block the spot if I needed it. While that’s a kind gesture, it’s not a real solution.
Under the ADA, it is McDonald’s responsibility to ensure accessible parking spaces remain clear and usable at all times — not only when a customer points it out. Right now, the setup puts the burden on the customer, when it should be the restaurant’s duty to keep those spaces unobstructed.. It would make a huge difference if the drive-through traffic flow or cone placement could be re-worked so the accessible parking remains available for those who need it.
The ADA spots shown in the video are the only available disabled parking spots that McDonald offer.
… moreMichael Lincoln
I decided to dine in and have the table service. WHAT A WASTE! A young lady brought the food to me in a paper bag. I asked, “why isn’t the food on a tray?” Her response, they are being washed. I then asked her for my drink. She returned a few more minutes after wiping a table with a cup. After getting my drink I noticed that she brought sauce for the nuggets but no ketchup. Another trip to the counter. Next time I will just pick the food up at the counter and take it home or just walking it to a table. (Less trips to the counter).
… moreBreanna Keelan
I simply got a McFrappe and Smoothie, but the customer service was the best I have ever gotten at a McDonalds. Nicole at the pay window was extremely patient and kind with me as I dug through my stuff. And Antonella was funny and gave me the smile that showed she cared. Great experience!
… moreglen laz
Bunch of children with no customer service skills or training work in this location. I come here for convenience, and every time service is bad. The latest is the last draw. Went to the counter for a drink refill, 3 employees walked by without acknowledging if I needed help. Had to call out someone for help. I will drive an extra 10mins to Crab River location next time just so I don’t have have to deal with these employees.
… moreMoses Robinson
They need to hire people who can understand and speak English to take orders because the ones they have doing it do not, and can’t stand having to repeat myself over and over again at the drive-thru. They need to speed up concerning giving customers their order. I ordered online via mobile app, and then I still had to wait nearly 20 minutes at the last window at the drive-thru in order to receive my order.
… morePBL
I used my McDonald’s app to order prior to arriving at the drive through. The time from ordering to receiving my breakfast was less than 5 min. The employees at this location were very friendly and personable, especially with it being 6:00 in the morning.
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