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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
Address and Contact Information
Address: 2642 Santa Rosa Ave, Santa Rosa, CA 95407
Phone: (707) 569-9222
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Olesia Rouk
I’m really disappointed with my recent visit to this McDonald’s. The person working at the drive-through window was very rude, even though the mistake was on their side. On top of that, the chicken in my burger was dark brown, which makes me think the grill isn’t being cleaned properly. This is not the quality or service I expect from McDonald’s. I hope management addresses these issues so customers can have a better experience.
… moreMichael Hilber
Worst McDonalds in town so far as customer service. They have at least one employee who should go work elsewhere.
I also suspect that this place cancels mobile orders for their convenience, and customer inconvenience. Orders get cancelled with no real reason given.
“Mobile Order Cancelation Receipt
We canceled your order – looks like it hit a snag along the way.
You may see a pending charge on your card which typically drops from your account the next business day but could take up to 5 business days based on your bank. If you do not see the pending charge removed from your account after 5 business days, please contact your bank.
And no worries! Any deals, reward items or bonus offers applied to this order will be reapplied to your McDonald’s app for you to redeem on your next pickup or McDelivery® order, based on availability.”
So you get nothing and also get to wait up to 5 days for the charge to your card to be reimbursed. How come this happens frequently at this location? Are employees looking at orders coming in and cancelling some of them?
… moreI also suspect that this place cancels mobile orders for their convenience, and customer inconvenience. Orders get cancelled with no real reason given.
“Mobile Order Cancelation Receipt
We canceled your order – looks like it hit a snag along the way.
You may see a pending charge on your card which typically drops from your account the next business day but could take up to 5 business days based on your bank. If you do not see the pending charge removed from your account after 5 business days, please contact your bank.
And no worries! Any deals, reward items or bonus offers applied to this order will be reapplied to your McDonald’s app for you to redeem on your next pickup or McDelivery® order, based on availability.”
So you get nothing and also get to wait up to 5 days for the charge to your card to be reimbursed. How come this happens frequently at this location? Are employees looking at orders coming in and cancelling some of them?
B VS
ORDERED BREAKFAST SANDWICH AND 2 APPLE PIES AT 10:14AM ON THE APP…
ARRIVED AT 10:20AM AND WAITED AND WAITED… DIGITAL BOARD SAYS MY ORDER IS ‘NOW SERVING” BUT NOWHERE NEAR READY .
WAITED. WAITED. WAITED… 10:36AM TOLD THERE ARE NO APPLE PIES …
PAID IN FULL SANDWICH NOT READY EITHER, BREAKFAST CUTOFF AT 10:30AM
SCAM ARTISTS WASTED MY TIME AND GAS MONEY!!!
… moreARRIVED AT 10:20AM AND WAITED AND WAITED… DIGITAL BOARD SAYS MY ORDER IS ‘NOW SERVING” BUT NOWHERE NEAR READY .
WAITED. WAITED. WAITED… 10:36AM TOLD THERE ARE NO APPLE PIES …
PAID IN FULL SANDWICH NOT READY EITHER, BREAKFAST CUTOFF AT 10:30AM
SCAM ARTISTS WASTED MY TIME AND GAS MONEY!!!
jeremiah davis
The manager of this place need to be fired. I’ve been in the drive-through for over 30 minutes, which is the only reason I am writing this review and all the employees are smart asses who think they’re doing things correctly and clearly they’re not. I got one burger because I am in a rush to get to my job as a first responder Which I am now late for this McDonald’s location needs to be shut down immediately. I can’t believe corporate allows this kind of stuff to happen, especially to a local dorst responder
… moreChandra Washington
This McDonald’s consistently messes up with the app. They add your code then reset your order so you cant use your app code for 15 mins or just pay full for your food. They dont apologize or try to make it right when they knew its them who messed up. I haven’t had this issue at any other location.
… moreTony Martin
McDonald’s might be corporate, but the people in it are not. And the ones that this one were super nice to me today. I had a free french fry for my birthday, today is not my birthday but I had to hit the deadline haha, so I went in and got my free french fries, and told them that they were for my birthday. They got so excited they gave me a free ice cream cone. That was so sweet. The food was delivered to me at the counter in a timely way, the place was spotless, every worker was professional. I use their app almost exclusively, they had a 50 cent double cheeseburger special, cuz it’s burger day or something, so I got that and one other cheap cokes. In 15 minutes you can use another special and I was just done eating. That’s when I got my free fries. All told I had a full meal for like $2.
… moreTammy Trouble
Long day so I went through the drive through after 8. Paid for a buffalo ranch chicken and got a sandwich that had been sitting under a heat lamp all day. Dry hardened and tough. It gave me diarrhea for 4 days. My hemorrhoids were bleeding all next week. I won’t be going back to this location.
… moreHeather H.
There’s never anyone at the front and they don’t care about quality at all. I live near here so I make the mistake of coming back out of convenience but what’s convenient about waiting 40 minutes for a burger- no joke. Also I got an ice cream cone and the cone was cracked and the ice cream on top was dripping down and all messed up. I thought of having them redo it but then she disappeared. I hate it here and I’m mad. We should just probs stop going to McDonalds in general
… moreNataschia
Was using my ebt as form of payment and asked the gentleman in the drive through if I had to go in and he directed me to the last window with out taking my order. The lady at the first window didn’t or couldn’t answer my question either. Get to the last window to be told I had to order at the beginning. That was the reason I demoted my ranking. I will say though the guy was pleasant enough and told me to have a great day on my way out. Gas is way to expensive to have to go through a line twice though.
… moreDaryl Willard
I don’t expect much, other than to make my food correctly. I clearly stated, “No cheese,” which the cashier understood and put on the order label. Apparently though, literacy and courtesy are not required to work in the kitchen. How tough is “no cheese” to understand? Seriously? (Didn’t return it because, I went drive through and was 15 minutes away when I opened the bag.)
… more