Jeanne K.
Absolutely horrific “service.” Always make me pull forward and wait minimum of 10- 15 minutes or more for a quater pounder with cheese meal. They NEVER have it together here, and they simply could care less. Employees seem to hate their jobs, and you will not get your simple order in a timely manner. I am writing this at 5:10 on Saturday 12-27-2025. We have decided to get a refund after waiting more than 15 minutes and will not come again to this location.
… moreToni Cantagi
Ordered drive thru, a fish filet and 4 pc chicken strips. Got home and they gave me chicken nuggets instead of strips. I wouldn’t normally complain, but I paid an extra $3 for strips that I did not get….pissed!!!
… moreClaudia Tucker
Came here on Halloween after trick or treating with my two young kids. The girl at the second window asked me to pull up and then proceeded to forget about me while I watched about ten cars pass me. I had to call for them to remember. The girl in the clown costume walks out with an attitude helps the car behind me first even though I was waiting there longer and proceeded to give me my order expect everything is wrong. My kids food wasn’t plain and my burger had onions even though I ordered it with only pickles. Some of the worst service I’ve ever received. Truly disappointed tonight and definitely won’t be coming back. Do better McDonald’s. If you want disrespectful service and like to waste your money, then this is the place for you.
… moreAldyn Goodman
Service was horrible had to wait 20 minutes in the line and watched four or five people get their food before me when I received my food. It was very cold and not fresh. Not to mention. I ordered a caramel frappe with extra caramel, and it literally had one line of caramel in it. I had asked them to add a little bit more because it’s a 30 or 50 cent up charge, they refused. worst McDonald’s in Jefferson County. You guys need to start being more like Festus.
… moreJo Ann Dunn
Went through the drive thru for dinner this evening. Only received one straw for 2 drinks. Instead of complaining I went inside for a straw only to hear someone to instruct another person to :spit on the bacon for that quarter pounder with cheese”. I immediately heard someone yelll :BLAKE”. I certainly checked my quarter pounder with cheese for spit. I asked the young man who brought our order out if they actually had. He responded with i don’t think so. I won’t be back. I didn’t complain at the time because I wasn’t going to give them a chance to do anything to my food.
… moreBrooke Marie
This is how I found one of my burgers, both of my sodas where flat and the ice was about 90% melted,my whole order was cold. I live less than ten mins away.I called multiple times and no one answered the phone. This is the worst service I have ever had. I think its time for a new management. This is ridiculous! They don’t even deserve the one start rating.
… moreMichelle Hunter
They never have my order right when I come here. My order is never complete or is the wrong size, or if they have you pull forward for something simple, like a coffee, you’ll be waiting for about 10 minutes. Just go to Festus.
… moreMikey Harmon
Worst McDonald’s in Jefferson county by far. Our order is never right. Every single time we have something is missing. Not just wrong but we are shorted food every time. They never add the sauces you order and it’s always like pulling teeth to get them to fix it. Word of advice Taco Bell is the next turn in I would just go there
… moreJacob Richardson
I guess it is my fault for continuing to visit. If you come for breakfast you will either not get what you ordered or it will be virtually inedible. If you come for lunch/dinner you will either have no issues, not get your order in a reasonable time frame, or my personal favorite be left on the curb and forgotten about.
Edit 3mo later: made the mistake of going again. Forgot my hash browns again. At this point im convinced they just dont sell them. How else could I visit multiple times and never receive them?
Im done with this location. Im honestly impressed with how often they forget things.
I understand things happen but the chances that it happens as often as it does is insane.
… moreMelissa McFarland
One Star – McDisaster Deluxe
I don’t ask for much in life, just a hot fry, a bug-free burger, and a bathroom that doesn’t double as a haunted house. But McDonald’s said nope to all three.
Walked in and immediately got greeted by a cloud of flies that looked like they’d unionized. Ordered a meal that arrived colder than my ex’s heart. Fries? Arctic. Nuggets? More like McIced. The only thing hot was my rising regret.
Decided to use the bathroom, because I enjoy horror movies, apparently. It looked like something out of a post-apocalyptic wasteland. I saw things no person should see in a fast food restroom. Send help. And bleach.
Will I return? Only if I’m filming a low-budget zombie movie or trying to build my immune system the hard way.
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