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Welcome to your Wilmington Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 4737 Concord Pike Ste 760, Wilmington, DE 19803
Phone: (302) 478-7763
Website: https://www.chick-fil-a.com/locations/de/concord-mall?utm_source=google&utm_medium=gmb
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. 96% recommend (35 Reviews) ; . Closed now · Pickup, Delivery ; . 4737 Concord Pike Ste 760, Wilmington, DE, United States, 19803 …
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Reviews
Homes By Jui
We go to the same Chick-fil-A in Exton – on Eagleview blvd or Downingtown location on RT 30 – PA on a weekly basis. The entire working staff is great. Customer service, quality of food, and wait time are really above average. They set the bar so high that when I go to another Chick-fil-A they can’t beat the service standards. Thanks for wonderful service.
… moreWit M
Rebecca was our cashier, she was friendly and patient.
The overall service was slower than expected and didn’t reflect the usual friendly Chick-fil-A experience. Several staff members were loud and engaged in extended conversations unrelated to work, which seemed to impact efficiency. Although there were many employees present, it still took quite a long time to receive our food.
I have great respect for the work the owner does and for bringing this favorite restaurant to such a convenient location at Concord Mall. That said, it may be helpful to revisit customer service and staff training to ensure the experience aligns with the brand’s usual standards.
… moreThe overall service was slower than expected and didn’t reflect the usual friendly Chick-fil-A experience. Several staff members were loud and engaged in extended conversations unrelated to work, which seemed to impact efficiency. Although there were many employees present, it still took quite a long time to receive our food.
I have great respect for the work the owner does and for bringing this favorite restaurant to such a convenient location at Concord Mall. That said, it may be helpful to revisit customer service and staff training to ensure the experience aligns with the brand’s usual standards.
John Davis
I eat at Chick-fil-A more than I probably should, and I leave a lot of reviews—so this isn’t coming from someone unfamiliar with the brand. I ordered the chicken strips, and they were flat-out not edible. They looked overcooked, but the real issue was the grease. It tasted old and left the strips with a burnt, bitter flavor. I let the staff know, and they remade the order, but somehow the second batch was even worse.
They did issue a refund, but beyond that, I didn’t feel valued as a customer at all. The experience definitely fell short—nothing about it reflected the true Chick-fil-A standard I’m used to. It felt like the kind of service you’d expect somewhere else, not here. Really disappointing from a place I usually enjoy and trust. The kitchen needs to take a hard look at their oil and food quality.
… moreThey did issue a refund, but beyond that, I didn’t feel valued as a customer at all. The experience definitely fell short—nothing about it reflected the true Chick-fil-A standard I’m used to. It felt like the kind of service you’d expect somewhere else, not here. Really disappointing from a place I usually enjoy and trust. The kitchen needs to take a hard look at their oil and food quality.
Wheeze
Absolute trash. Ordered literally while we were in Boscovs and walked right over to chikfila and waited by the mobile orders. Didn’t call our name at all, waited like 35 minutes sitting there because they were steady not overly busy we didn’t want to interrupt. We finally asked about our order and learned it was stolen? Apparently that’s a common issue here, so we had to wait even longer to have everything remade. They gave us 3 “be our guest” cards. Mind you – two are for breakfast which we didn’t order and one was for a sandwich and it was already used? Like actual trash. Go down the road to Chadds Fords chick-fil-a. 🙂
… moreWendy Brown
Went in at lunchtime for take out salad. No dressing in the bag- although the receipt says +Avo Ranch and no fork in the bag- but somehow a spoon and knife made it in the bag. I’ll stay at Ave. North for lunch from now on.
… moreed ganter
Decent group of employees very courteous. Food was out quick hot fresh. Better than a lot of the other Chick-fil-A’s I’ve been into this one’s located inside the mall Concord Mall in Delaware even though it’s 25 minutes away that will be where I get my food from now on.
… moreScott Wright
CASS ANDERSON…needs to be recognized and appreciated for her work ethic and professionalism!!!!! I placed a rather large catering order with chick.Fil a today for a work event! After she delivered it and we were going through the order.We realized that it had not been updated with certain items that had been added .I called herself , she immediately jumped into action , went back to the store , made sure the item was corrected and redelivered all within thirty minutes! Her professionalism and outstanding work ethic made it pleasant and stress.Free chickFil a should be thrilled to have her as an employee . Heads off to a job well done CASS ANDERSON!!!!
… moreburger dino
I had a GREAT 10/10 experience at this establishment. The lady for my curbside pick up was an angel. I’m pretty sure her name was Franchesca? Sorry if I got that wrong! But she was AMAZING!!!
… moreGeorge Marrero
Chick-Fil-A is a great place especially for breakfast sandwiches because they make their eggs fresh and they are meat fresh. But this location I’m kind of disappointed because they don’t have the muffin breakfast. They have the biscuit. I hate biscuits
… moreMello Twine
This location is in the mall but has curbside pick up and usually moved along pretty quickly
My issue is the sauces. They are very stingy on sauces and they have a “recycle your sauces” bucket in the lobby on top of the trash can.
This concerns me a great deal. Who knows who touched those sauces packets before putting them back in the bin to be “recycled”
If the restaurant then grabs those and uses them.to hand out….they usually end up inside the French fry box meaning…..some customers likely unsanitary hands have touched it and are now touching my fries.
This is a huge violation of cleanliness and needs to be stopped. Chick fil a corporate needs to send more Sauce to restaurant locations.
… moreMy issue is the sauces. They are very stingy on sauces and they have a “recycle your sauces” bucket in the lobby on top of the trash can.
This concerns me a great deal. Who knows who touched those sauces packets before putting them back in the bin to be “recycled”
If the restaurant then grabs those and uses them.to hand out….they usually end up inside the French fry box meaning…..some customers likely unsanitary hands have touched it and are now touching my fries.
This is a huge violation of cleanliness and needs to be stopped. Chick fil a corporate needs to send more Sauce to restaurant locations.