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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Warner Robins is here with warmth and welcome. Panera Bread. Food as it should be.
Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
Hours
| Sunday | 7 AM–9 PM |
| Monday | 6:30 AM–10 PM |
| Tuesday | 6:30 AM–10 PM |
| Wednesday | 6:30 AM–10 PM |
| Thursday | 6:30 AM–10 PM |
| Friday | 6:30 AM–10 PM |
| Saturday | 7 AM–10 PM |
Address and Contact Information
Address: 2971 Watson Blvd Suite 200, Warner Robins, GA 31093
Phone: (478) 953-2972
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Sarah Kelley
We recieved a gift card from a friend after my mother in law passed and had it for lunch.
The food overall was great. My potato soup was wonderful, my husband said his sandwich was great, but the chicken noodle soup was bland.
The issue was the service. We went to use a Kiosk so we could see pictures since my husband had never been here. We went to pay with the gift card and it went through. Went to pay the remaining balance and the machine froze. I went and got help and it wouldn’t work for them either, until the machine decided “it needed rest”.
After getting back in line, the gift card didn’t want to work. The lady behind the counter was very nice, but the gentleman (I assume the manager) didn’t seem like he could be bothered with this issue. We explained the kiosk issue … needless to say it was a whole process to get them to understand it had money on it, but the kiosk shut down.
Then our buzzer for our food went dead and never went off. It just wasn’t the most pleasant trip.
Moral of the story, go to the counter to order
… moreThe food overall was great. My potato soup was wonderful, my husband said his sandwich was great, but the chicken noodle soup was bland.
The issue was the service. We went to use a Kiosk so we could see pictures since my husband had never been here. We went to pay with the gift card and it went through. Went to pay the remaining balance and the machine froze. I went and got help and it wouldn’t work for them either, until the machine decided “it needed rest”.
After getting back in line, the gift card didn’t want to work. The lady behind the counter was very nice, but the gentleman (I assume the manager) didn’t seem like he could be bothered with this issue. We explained the kiosk issue … needless to say it was a whole process to get them to understand it had money on it, but the kiosk shut down.
Then our buzzer for our food went dead and never went off. It just wasn’t the most pleasant trip.
Moral of the story, go to the counter to order
Silly Rabbit
Every time I go it’s about the same. Never had a negative experience. During lunch a mic would be great when calling out names when orders are ready for pickup. Yes, there are buzzers but that’s only if you’re dining in.
… morewhitney ryan
Horrible customer service experience at the Panera Bread on Watson Blvd in Warner Robins, GA.
I placed a large pickup order the day before for this morning: four bagel boxes and an assorted pastry box for an event. I received an email confirming that my order was ready. When I arrived at the drive-thru to pick it up, the employee told me to “hold on,” came back on the speaker, laughed, and said, “We barely got any bagels.”
I was shocked. I explained that the order had been placed the day before and confirmed as ready. Her response was, “I don’t know what to tell you,” and that they would refund me. I asked why no one contacted me and she said they have no way of contacting the customer until they get there to pick up. I literally entered my phone number and email on my order. They are just lazy. No apology. No attempt to help. No concern that I now had an event in an hour with no food.
I called back to ask for the employee’s name and was met with attitude by Destiny who answered the phone, pretty sure it was her on the drive thru speaker, so I asked to speak to a manager. The manager, Gale, immediately became defensive and said, “Ma’am, if you were a manager you would know you can’t control what your employees do.” That was her response, no accountability, no empathy, and no effort to make the situation right. I wasn’t even offered the pastry box that was part of my order.
For context, I am a manager and have been for over 10 years, and I would NEVER speak to a customer this way. Mistakes happen, but laughing about it, refusing responsibility, and showing zero concern is unacceptable. If I owned a business, I would be embarrassed to have employees and a manager represent it this way.
I will never return to this location and will absolutely warn others. Do not expect professionalism, customer service, or a manager who will make things right.
… moreI placed a large pickup order the day before for this morning: four bagel boxes and an assorted pastry box for an event. I received an email confirming that my order was ready. When I arrived at the drive-thru to pick it up, the employee told me to “hold on,” came back on the speaker, laughed, and said, “We barely got any bagels.”
I was shocked. I explained that the order had been placed the day before and confirmed as ready. Her response was, “I don’t know what to tell you,” and that they would refund me. I asked why no one contacted me and she said they have no way of contacting the customer until they get there to pick up. I literally entered my phone number and email on my order. They are just lazy. No apology. No attempt to help. No concern that I now had an event in an hour with no food.
I called back to ask for the employee’s name and was met with attitude by Destiny who answered the phone, pretty sure it was her on the drive thru speaker, so I asked to speak to a manager. The manager, Gale, immediately became defensive and said, “Ma’am, if you were a manager you would know you can’t control what your employees do.” That was her response, no accountability, no empathy, and no effort to make the situation right. I wasn’t even offered the pastry box that was part of my order.
For context, I am a manager and have been for over 10 years, and I would NEVER speak to a customer this way. Mistakes happen, but laughing about it, refusing responsibility, and showing zero concern is unacceptable. If I owned a business, I would be embarrassed to have employees and a manager represent it this way.
I will never return to this location and will absolutely warn others. Do not expect professionalism, customer service, or a manager who will make things right.
Shedrick Martin
1st time coming here I will do more research next time on the meal before I order
… moreKevin Jones
Yesterday while traveling north through Warner Robins, I placed an order through the Panera app at 1:20 PM and selected a pickup time of 1:50 PM. I arrived exactly at 1:50 PM expecting my order to be ready as scheduled.
When I walked in, there were at least a dozen people waiting on their food. I ended up standing there for 40 additional minutes past my scheduled pickup time before my order was finally ready.
What made the situation worse was the complete lack of communication. The only explanation staff offered was, “They are really busy.” No one provided an estimated wait time and no effort was made to offer refunds or make things right for the customers who were clearly frustrated and waiting far too long.
To make matters even worse, when we finally got back on the road and opened our order, it was wrong. After waiting 40 unnecessary minutes, you would think they could at least get the order correct.
I visit many different Panera locations, and this was hands down the worst experience I have ever had. This store is extremely poorly managed and operated. I will not be returning to this location.
… moreWhen I walked in, there were at least a dozen people waiting on their food. I ended up standing there for 40 additional minutes past my scheduled pickup time before my order was finally ready.
What made the situation worse was the complete lack of communication. The only explanation staff offered was, “They are really busy.” No one provided an estimated wait time and no effort was made to offer refunds or make things right for the customers who were clearly frustrated and waiting far too long.
To make matters even worse, when we finally got back on the road and opened our order, it was wrong. After waiting 40 unnecessary minutes, you would think they could at least get the order correct.
I visit many different Panera locations, and this was hands down the worst experience I have ever had. This store is extremely poorly managed and operated. I will not be returning to this location.
Pedro Vargas
Hadn’t been to Panera since I moved from Florida (about 10 years ago). The quality is the same. The Pick 2 deal is great,(half a sandwich and a cup of soup). Great for a quick bite.
… moreConnie
Horrible service. We had a lady named Gale who was black and a bit older. She seemed mad and was rude the whole time she took our order. She forgot our drinks, so we had to order them separately. She kept asking if we were done while we were in the middle of ordering and kept sighing and rolling her eyes at us. Other than her horrible attitude, the food was great!
… moreKelly Brooke
If you are hosting an event, do NOT rely on Panera Bread in Warner Robins, GA.
Even when an order is placed a day in advance, they are completely unreliable. On top of that, the employees and management were incredibly rude. There was no accountability, no respect, and absolutely ZERO customer service.
Destiny and Gale should not be working with the public, and Panera should be embarrassed to have people like this representing their brand.
Save yourself the stress and avoid this location at all costs.
… moreEven when an order is placed a day in advance, they are completely unreliable. On top of that, the employees and management were incredibly rude. There was no accountability, no respect, and absolutely ZERO customer service.
Destiny and Gale should not be working with the public, and Panera should be embarrassed to have people like this representing their brand.
Save yourself the stress and avoid this location at all costs.
Angie Bean
Was there yesterday, food was not bad but service is terrible, garbage behind the counter over flowing, floor is dirty, no coffee. Need to come up with a better system to pick up food. This store needs help
… moreAnnette Solis
One of my favorite spots to grab a great lunch never disappoints! My husband and I both went for the You Pick Two combos! I savored the Half Chicken Bacon Rancher alongside a fresh, crisp Fuji Apple Chicken Salad, while my husband matched me on the sandwich but paired his with a rich and creamy Mexican Street Corn Chowder. Every bite was packed with flavor, the food arrived fresh and hot, and the service was as friendly and attentive as always. It’s always a winning experience here!
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