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JOA GRILL is a vibrant Korean barbecue restaurant where authentic techqniue meets modern flavors burst forth from the depths of its sizzling grills in Dallas. Their website can be found on joagrill.com, where you can catch a glimpse of the flavorful dishes and learn more about the restaurant’s unique offerings.
Address and Contact Information
Address: 2254 Royal Ln, Dallas, TX 75229
Phone: (972) 241-3900
Website: http://joagrill.com/
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Reviews
vwjlis
Unforgettably…terrible service. Good food but small portions.
I wanted to like this place based on the reviews but I left dinner service with an immense feeling of regret and disappointment. Disappointed that the service for such an upscale place was so poor. Regretful that I should have gone to a different location where I would have received better service and more food for a lot less money.
It started off great. The gentleman at the front of the house kindly greeted us and promptly got us seated. The waiter (I think Charles was the name.) came by, introduced himself, and took our drink order.
A few minutes later he came back, took our order (We ordered two of the Signature Taste of JOA.), turned on the grill and disappeared. Then we started noticing a faint smell of gas/propane, and after looking around, we figured out it was definitely coming from the grill at our table. We informed the front of the house and were promptly reseated. It was at this moment that our original waiter, Charles, seemingly abandoned us entirely. It went downhill after that.
We were constantly overlooked by our waiter. The side dishes were slow to arrive. The meat took even longer. Our waiter would disappear for a while and we’d be left with empty side dishes or with no rice and when we did ask for more that took a while to come out. It was a lot of waiting in angst for the waiter to come by so we can get decent service. We never received our soup until the very end and had to get it to-go.
We never did see Charles again towards the end of the service. I think he handed us off to another waiter. While I normally tip 15% to 25%, the service was so bad that I decided not to tip.
The food was great but overshadowed by the poor service that we received, especially for such an upscale location. The service just doesn’t match the quality of the food. Another gentleman who was helping clear the tables asked if the service was a lot better than when it started and I told him it just went from bad to worse. He then gave us a coupon for the terrible service. While I appreciate the gesture, that coupon will remain unused—I simply don’t plan to return.
… moreI wanted to like this place based on the reviews but I left dinner service with an immense feeling of regret and disappointment. Disappointed that the service for such an upscale place was so poor. Regretful that I should have gone to a different location where I would have received better service and more food for a lot less money.
It started off great. The gentleman at the front of the house kindly greeted us and promptly got us seated. The waiter (I think Charles was the name.) came by, introduced himself, and took our drink order.
A few minutes later he came back, took our order (We ordered two of the Signature Taste of JOA.), turned on the grill and disappeared. Then we started noticing a faint smell of gas/propane, and after looking around, we figured out it was definitely coming from the grill at our table. We informed the front of the house and were promptly reseated. It was at this moment that our original waiter, Charles, seemingly abandoned us entirely. It went downhill after that.
We were constantly overlooked by our waiter. The side dishes were slow to arrive. The meat took even longer. Our waiter would disappear for a while and we’d be left with empty side dishes or with no rice and when we did ask for more that took a while to come out. It was a lot of waiting in angst for the waiter to come by so we can get decent service. We never received our soup until the very end and had to get it to-go.
We never did see Charles again towards the end of the service. I think he handed us off to another waiter. While I normally tip 15% to 25%, the service was so bad that I decided not to tip.
The food was great but overshadowed by the poor service that we received, especially for such an upscale location. The service just doesn’t match the quality of the food. Another gentleman who was helping clear the tables asked if the service was a lot better than when it started and I told him it just went from bad to worse. He then gave us a coupon for the terrible service. While I appreciate the gesture, that coupon will remain unused—I simply don’t plan to return.
Trung Tran
Not your typical KBBQ, but better. All of the apps that we tried were terrific, from the smoked bacon and crab fritters to the Galbi dumplings and the flash fried octopus. There are two Taste of Joa options available: the Signature and the Premier. We chose the Signature and were not disappointed at all. The prime meats were grilled by our servers to our liking. The marinated short ribs were the best. An included ice cream dessert at the end was the cherry on top.
… moreJulia Rovetto
I flew from Miami to celebrate my birthday and the entire staff made it VERY memorable for me! They went out of their way and all signed a birthday card and gave us a discount as a birthday gift. Erwin was our server and he was very attentive, fast, and sweet.
… moreSteve Le
This place is a must-visit! The Korean BBQ is absolutely top-notch — tender, flavorful, and perfectly grilled. What really makes it stand out though? The drinks! Super creative, strong, and seriously delicious.
Best part? Happy Hour deals are unreal — half price on all drinks until 630 daily. Great vibe, great value, great night.
… moreBest part? Happy Hour deals are unreal — half price on all drinks until 630 daily. Great vibe, great value, great night.
Khanh Truong
This place is incredible! The ambiance and service are top-notch. The meat selections are premium. I went during restaurant week and got to try a variety of cuts. The short rib was so tender, it felt like the meat would melt in my mouth. The salad is delicious and I mean it. I wish they had better options for banchans. I’ll definitely come back here to try other meat options.
… moreTiana
This place was a vibe for sure.
The host was an absolute pleasure. Great dining service, delicious food, fresh quality ingredients, authentic banchan. All the staff I interacted with were knowledgeable on the menu as well as the restaurant history and its owners. And I’m the type of person who loves to know the whole story of a restaurant, not just be sold on high ticket menu items and drinks…
Will definitely be back when I am in town again.
… moreThe host was an absolute pleasure. Great dining service, delicious food, fresh quality ingredients, authentic banchan. All the staff I interacted with were knowledgeable on the menu as well as the restaurant history and its owners. And I’m the type of person who loves to know the whole story of a restaurant, not just be sold on high ticket menu items and drinks…
Will definitely be back when I am in town again.
Bethany Stone
Steven was phenomenal. Recommendations were on point and the food was delicious. The highlight of the night was the desert drinks. We got a black grand national and it is by far the most delicious drink I’ve had in a while. It’s Smokey, sweet with hints of chocolate and roasted cherries. The presentation was top tier. The perfect date night and special occasion place.
… moreGi “Flying tomato” Sol
Everything—from the service to the food—was excellent.
Lately, I’ve felt that many Korean BBQ places in the U.S. have adjusted too much to American tastes, making the food overly sweet and salty.
But JOA was different. The meat was fresh, and the side dishes were especially delicious.
What stood out the most was the service—they grilled the meat for us perfectly, which made the experience even more enjoyable.
… moreLately, I’ve felt that many Korean BBQ places in the U.S. have adjusted too much to American tastes, making the food overly sweet and salty.
But JOA was different. The meat was fresh, and the side dishes were especially delicious.
What stood out the most was the service—they grilled the meat for us perfectly, which made the experience even more enjoyable.
Arthur Lee
We visited from San Antonio and came here because of the great reviews. The food, the vibe, and the service were all amazing. Our server Tammy was the best! She was very friendly, attentive, grilled our food to perfection, and her recommendation for the honey glazed brussels sprouts was the perfect call. We will be back!
… morejennifer taylor
This was our first time here and we absolutely loved it! Server, Yazan was amazing! The food and drinks were excellent! We will definitely be back again and for service industry night on Sunday!
… more