Becky
We come here maybe once a month or every other month and there’s always something wrong. Today, they forgot the two hash browns in our meal and my husband didn’t realize until he got home. You have to call the restaurant, there’s no where online to request a refund. So I call, and they “don’t do refunds”. We have to go back and get the stupid hash browns. I get McDonald’s out of convenience, if they make a mistake I shouldn’t have to go back and hash it out with an employee to get the food I already paid for.
… moreFerretti Farmer
An updated location. Feels a bit stark and prices are still really high. Should be noted that the staff member who took our order tonight was really nice and seemed to really care. She made the experience much better.
… moreBea Hartness
First time for everything including a filet of fish withstanding 220lbs of force. Could probably run it over and keep it’s general shape. Have had less trouble snapping oak boards. Was better in the past not anymore, major bummer. Last picture was after punching it for a little while.
… moreJon Baker
Wow what a terrible experience placed a mobile order they lady taking my order was so low I couldn’t hear her. Got my receipt handed me the wrong order explained I had a mobile order. The manager Enrique said they couldn’t find it. Gave me my food a while later, still wrong missing part of the order. I was so frustrated I left. Wow what a terrible experience.
… moreAlexandra Fahrow
They forgot my sauces for 40 nuggets, pies and straws. On top of that 2 items were wrong we received a bacon quarter pounder without bacon and tomato on a sandwich and asked for without. Something like this happens every time at this location
… moreBartler Marble
I had a good experience at the Macdonald restaurant in Spring Grove, IL. The food was freshly made and hot.. The staff were professional and friendly, ensuring great service. The location has been updated with the latest styles, creating a modern and inviting atmosphere. There’s plenty of parking, so it’s never an issue, and the space is ample. On first impression, the place looked very clean and well-maintained. Overall, it’s a fantastic spot for a quick, satisfying meal!
… moreGlenn E
Stopped for lunch, it was McDonald’s thought that was what I expected. Ordered at the counter the woman was very nice, but she mixed up the order pretty well. We ordered two meals, one Big Mac (a number 1 medium sized) with a Coke and a Quarter Pounder deluxe (a number 2 medium sized) no salt on the fries and an non sweetened Iced tea. We got à large coke, a large no salt fries and medium Diet Coke. The sandwiches were right and warm along with the fries. It was a quiet time of the day we enjoyed that too.
… moreJocie Tuck
I went the first time to order with my family having the greatest night and we pull up to the speaker first it takes almost 5-6 minutes for a girl to take the order this was late at night 9-9:40! As we place our order all we’re hearing is yea, uh huh, mhm, uh huh every time we say something and on top of that it anything else? Anything else which I work for a fast food restaurant and I can tell you right now it was just WAY TO DISRESPECTFULLY handled!! I’d never speak to my customers that way. So as we finish off my fiance still went to place his and AS HE IS SPEAKING she said this is your total pull forward!! And her name was Jessica she said if that’s even true younger girl dark hair! Now I let this slide because she isn’t the usual night girl that we see cashing us out at night but! Today 7/5/2025 I get through drive through nice service but terrible with the orders and this is the THIRD time you guys have messed our order up and charged me extra!!!! I had an up charge for large fries and soda with my meal and my fiance orders a large as well and ended up with mediums for both of us and I only got my large sprite not to mention my sauce for my meal MISSING as well! As a fast food worker myself I cannot believe the dissatisfaction you left us with honestly! For as many chances as I tried to give this was just ridiculous and I never leave reviews either but today I’m leaving this one!
… morePurple
We got there about 15 mins before closing amd sat in the first lane of the drive thru. We were ignored because the person in the other line who was behind us got there order taken. Then we went to drive around to re trigger the sensor and who ever was working was so rude. We tried telling her we were waiting and she was so rude it about it. I get it, it was late and you are closing soon. But if your open later than you should serve people who were waiting before it closed.
… morebutterflylove0212
If I could get the food, no I would parked me for fries to give me fresh fries, but my nuggets are old and nasty. If you were parking me for fries why wouldn’t you view made fresh nuggets as well? Feed them to my dog..
… more