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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Address and Contact Information
Address: 2000 Victory Blvd, Portsmouth, VA 23702
Phone: (757) 487-1958
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Zarielle (ZariTravelEats Yelp Elite)
I’ve made multiple attempts stopping here early in the morning before work, like 4 – 5 am and this place is NOT 24 hours. All lights would be on; even the open sign was lit up, but I just ended up sitting at the ordering board for 10 or so mins getting no response. One time I pulled around to see if anyone was inside and one worker opened the window and told me “no one else is here so I’m not taking any orders.” and like “shoo”ed my off.
I understand that the staff switch out and so one person probably doesn’t want to be responsible for handling all the stations, but at least turn off the open sign or just go ahead and take down the 24 hours sign on the building then because at this point, they consistently stop taking orders during certain early hours, daily! And there’s no need to be rude just because it’s early in the morning and you don’t wanna work.
… moreI understand that the staff switch out and so one person probably doesn’t want to be responsible for handling all the stations, but at least turn off the open sign or just go ahead and take down the 24 hours sign on the building then because at this point, they consistently stop taking orders during certain early hours, daily! And there’s no need to be rude just because it’s early in the morning and you don’t wanna work.
Carrie Allsbrook
Feb 25, 3:45pm. Shout out to all of the ladies working the drive thru. The young lady who took my order, who took my money & who gave me my food. All 3 very friendly. And my order was hot & correct.
… moreGillian Maxwell
Went for breakfast, arrived about 10:15am. I had 4 cars ahead in the 2 lanes, 2 in each lane. They alternated between them, but when my turn came they skipped and did the other lane for the next person waiting. The menu was going to change in a few minutes. I yelled to let them know I was in the other lane and that they had skipped me. They didn’t respond. After a couple minutes I drove off. No point in being there if I can’t get what I had come for
… moreliya
Firstly, me and my brother was at Victory Blvd Mcdonalds at 10 pm. This was on November 23, 2025. There was me and a couple of other cars waiting at curbside. Obviously we used the app to order on curbside.
So, we are waiting for our food. 10 minutes quickly turned to an hour. I was like oh urm are they not gonna give us our food? I pull up in the line.
I say hey I had gotten a curbside and was waiting for almost an hour.
The lady in the first window said ‘oh yeah we’re not doing pick ups like curbside at night’ i said cool…but idk I feel like if you see cars sitting at your curbside wouldn’t you think it’s for a reason? Maybe that’s just me but even my little brother had the common sense to be like ‘hey we should tell the other drivers they aren’t doing curbside and you’ll have to go through drive thru.’ Firstly I want to say they said they didn’t have any records or the order description. My brother tried to find it in the emails, the receipts given after doing a mobile order. That’s when they got the order done. And at that the food was cold and fries hard.
The lady was slightly rude in first window. I don’t know if it’s just me but I was talking to her when she closed the window after saying go tell them in second window.
… moreSo, we are waiting for our food. 10 minutes quickly turned to an hour. I was like oh urm are they not gonna give us our food? I pull up in the line.
I say hey I had gotten a curbside and was waiting for almost an hour.
The lady in the first window said ‘oh yeah we’re not doing pick ups like curbside at night’ i said cool…but idk I feel like if you see cars sitting at your curbside wouldn’t you think it’s for a reason? Maybe that’s just me but even my little brother had the common sense to be like ‘hey we should tell the other drivers they aren’t doing curbside and you’ll have to go through drive thru.’ Firstly I want to say they said they didn’t have any records or the order description. My brother tried to find it in the emails, the receipts given after doing a mobile order. That’s when they got the order done. And at that the food was cold and fries hard.
The lady was slightly rude in first window. I don’t know if it’s just me but I was talking to her when she closed the window after saying go tell them in second window.
Dane Warren
Just made an order for 2 double cheese burger meals, large. Only got half my order and someone else’s order. No focus or work ethic in store during evening hours. My fault for not checking before I left. I walked up there after Wendy’s decided to close their lobby at 8 pm. It was hot and humid. Ready to go back home. Unfortunately, it was with disappointment.
… moreZachariah Bristow
the owner fails to realize what he is doing by keeping these lights on. his staff and neighbors are both customers, employees, and competitors, sometimes at the same time. after 40 years and with headlights and google innovation and common sense by itself, everyone knows when they are there and when they are gone. why can’t they turn off their lights, save a fortune on powerfully, give me $30,000. for saving them power cost, write it off on their taxes as a business charity. because I’m going to lose my job some time, portsmouth is a mix and match of business and residential mixing. this McDonald’s does this to my living room. I’m so broke I took a couch off the dumpster to be my bed. why can’t they turn off their lights. they are pointless are hurt the entire block. everyone knows when your gone, everyone knows when your open. car headlights are enough now days. this picture is your McDonald’s from my chair at home. look! it’s like living next to a giant pulsar star.
… moreQuinton Rountree
On June 15
I was visiting VA to see family and friends. While with my children, I attempted to treat them some McDonald’s. I ordered through the McDonald’s app. After I retrieved our order then continued to our destination, which was no more than 7 minutes away. I sat down with my children and began handing out orders. Taste tested the fries for poison , which I always do with my kids food , noticing the fries were luke warm at best. Not a big deal I attributed to the car ride. I had ordered nuggets for the kids and requested sauce. There was no sauce in any of the bags. Strike two. Strike 3 was when I realized the things i paid EXTRA for were missing. I try to not complain, but when I do make a purchase, I do expect to get what I paid for at a decent quality. Then go to the app and leave a compliant. The next day the store manager Emily responded and I honestly was impressed and will sing her praises in communicating with me and handling my concerns professionally. I requested a refund which she assured me I would get. Another reason I’m leaving this review is what I endured while attempting to receive my refund. The first time I attempted I waited at least 15 minutes at the register. No one ever came to the counter. No one even attempted to acknowledge me or anyone else standing. They would just throw orders in the counter yell out numbers and run back to the back. They did seem to be a bit busy but Like I said earlier I was visiting and refused to spend too much time on waiting, when I could be spending time with family. I leave and come back on June 20th around 3 pm, hoping it would not be as busy. A young lady came to the counter and I explained I was there for a refund then tells me Emily wasn’t there. I asked to speak to the manager and she goes to retrieve the one on duty. When the manager on duty does come to the front she yells out, “WHO WANTS A REFUND!?” I respond and she comes over. From her body language and tone she already seemed to have an attitude. I explain to her the situation. I know longer had the paper receipt but I did take a picture which I told her I could show her. She didn’t care to see. She seemed not believe me then I suggested she could call Emily and she responds saying while turning her back to me and walking away, “ I don’t need you to tell me to do that.” She comes back with the store phone and calls Emily. She gets off the phone after a minute or two and refunds me my money. Her attitude alone from the beginning had frustrated me. Why work in a job the calls for customer service skills if you know you don’t enjoy dealing with others ? While she was up at register another young male worker came up front and began complaining to the manager and using vulgar language. Which I did not appreciate. While my experience with Emily was pleasant my experience with the workers in that store was not. If anything she was the only positive I have to say about that store.
… moreI was visiting VA to see family and friends. While with my children, I attempted to treat them some McDonald’s. I ordered through the McDonald’s app. After I retrieved our order then continued to our destination, which was no more than 7 minutes away. I sat down with my children and began handing out orders. Taste tested the fries for poison , which I always do with my kids food , noticing the fries were luke warm at best. Not a big deal I attributed to the car ride. I had ordered nuggets for the kids and requested sauce. There was no sauce in any of the bags. Strike two. Strike 3 was when I realized the things i paid EXTRA for were missing. I try to not complain, but when I do make a purchase, I do expect to get what I paid for at a decent quality. Then go to the app and leave a compliant. The next day the store manager Emily responded and I honestly was impressed and will sing her praises in communicating with me and handling my concerns professionally. I requested a refund which she assured me I would get. Another reason I’m leaving this review is what I endured while attempting to receive my refund. The first time I attempted I waited at least 15 minutes at the register. No one ever came to the counter. No one even attempted to acknowledge me or anyone else standing. They would just throw orders in the counter yell out numbers and run back to the back. They did seem to be a bit busy but Like I said earlier I was visiting and refused to spend too much time on waiting, when I could be spending time with family. I leave and come back on June 20th around 3 pm, hoping it would not be as busy. A young lady came to the counter and I explained I was there for a refund then tells me Emily wasn’t there. I asked to speak to the manager and she goes to retrieve the one on duty. When the manager on duty does come to the front she yells out, “WHO WANTS A REFUND!?” I respond and she comes over. From her body language and tone she already seemed to have an attitude. I explain to her the situation. I know longer had the paper receipt but I did take a picture which I told her I could show her. She didn’t care to see. She seemed not believe me then I suggested she could call Emily and she responds saying while turning her back to me and walking away, “ I don’t need you to tell me to do that.” She comes back with the store phone and calls Emily. She gets off the phone after a minute or two and refunds me my money. Her attitude alone from the beginning had frustrated me. Why work in a job the calls for customer service skills if you know you don’t enjoy dealing with others ? While she was up at register another young male worker came up front and began complaining to the manager and using vulgar language. Which I did not appreciate. While my experience with Emily was pleasant my experience with the workers in that store was not. If anything she was the only positive I have to say about that store.
Antoine Parrish
They never have receipts at the kiosk when I get there. The food always takes forever, and when I went this time, nobody else was even there. I ordered the Deluxe Chicken Sandwich, and the chicken was burnt—it should have never been served to me. The fries weren’t seasoned and had barely any salt. The only decent things were the Sprite and the chicken nuggets I got.
I usually go here for breakfast, and it’s fine, but lunch is a different story. I’ve never received such a burnt and dry chicken sandwich at McDonald’s before—this was the first time. If the chicken is overcooked, please just make a fresh one, especially since it already takes a long time to get the food.
I won’t be coming back here for lunch, only for breakfast. Please don’t serve burnt and dry sandwiches again.
… moreI usually go here for breakfast, and it’s fine, but lunch is a different story. I’ve never received such a burnt and dry chicken sandwich at McDonald’s before—this was the first time. If the chicken is overcooked, please just make a fresh one, especially since it already takes a long time to get the food.
I won’t be coming back here for lunch, only for breakfast. Please don’t serve burnt and dry sandwiches again.
Drake steele
Service was below satisfactory, had to send snack wraps back due to them being cold and they messed up our drink. The attitude of the employees did not make us feel welcome. Today I could clearly see that no one was taking pride in their work. It was half-assed work at best.
… moreChris
I’d like to specifically recognize Andrea and Dekeya (I hope I spelled this right) for taking the extra time to make sure my order was completed. They took extra care of me on my visit and I am extremely grateful.
… more