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Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 150 Sundance Pkwy, Round Rock, TX 78681
Phone: (512) 828-0788
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Order and Reservations
Order: Order online
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Chipotle Mexican Grill in Round Rock, TX
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201 University Oaks Blvd – Round Rock, TX – Chipotle Locations
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Reviews
Analysa Romero
I am honestly so disappointed with my experience. I love chipotle so much, and was ecstatic to hear that they brought back the chicken al pastor. I ordered a bowl for delivery off of the chipotle app. When I opened up my bowl I was truly in shock to see how much they gave me. The portions were completely off. The bowls usually get almost to the top and my bowl was just a thin layer of food. Truly disappointed with this location and whoever made my bowl. I tried to call the store to get a refund and it kept putting me through to a robot. The app offered me a free drink, when i finally got connected to customer service i was offered a BOGO deal. I said no i just want my money back, they said yeah we cant do that but we can give you a free entree… Like seriously?!
… moreR J
Only walk in to order at this location.
I ordered two days in a row, one in person one delivered through the app.
In person the food was prepared well and the portions were correct.
The delivery order was one of the worst bowls I’ve ever seen, less than half full and was mostly shredded cheese.
I’m grateful that it was a gift card purchase and I didn’t waste money on it.
… moreI ordered two days in a row, one in person one delivered through the app.
In person the food was prepared well and the portions were correct.
The delivery order was one of the worst bowls I’ve ever seen, less than half full and was mostly shredded cheese.
I’m grateful that it was a gift card purchase and I didn’t waste money on it.
Askia Little
I generally like Chipotle and usually don’t have any issues, but this was my first time at this location and it will absolutely be my last. I walked in around 1:30, and it was fairly empty aside from a couple of people. I noticed a man standing there waiting and quickly understood why once I got to the counter.
They were literally out of almost everything. No chicken, no steak, no sofritas, and no other meat options. There were no fresh vegetables and no corn. It honestly felt like they had nothing available. There was chicken that looked like it was ready but hadn’t been cut yet, which made the situation even more frustrating. The chips were also stale.
The service was awful. Most of the staff had an attitude, which only made a bad situation worse. The only bright spot was one girl working the register who was clearly in training and actually had a good attitude.
To make matters worse, the majority of the tables were dirty, even though the restaurant was not busy. It also looked like there were at least seven people working at the time, which makes it even more confusing as to why nothing was in order or being handled properly.
When I finally got my food, the chicken was completely unseasoned. Easily the most bland chicken I’ve ever had at a Chipotle.
Overall, this was a terrible experience from start to finish. Poor service, lack of food options, dirty dining area, and extremely low quality. I will not be returning to this particular Chipotle.
… moreThey were literally out of almost everything. No chicken, no steak, no sofritas, and no other meat options. There were no fresh vegetables and no corn. It honestly felt like they had nothing available. There was chicken that looked like it was ready but hadn’t been cut yet, which made the situation even more frustrating. The chips were also stale.
The service was awful. Most of the staff had an attitude, which only made a bad situation worse. The only bright spot was one girl working the register who was clearly in training and actually had a good attitude.
To make matters worse, the majority of the tables were dirty, even though the restaurant was not busy. It also looked like there were at least seven people working at the time, which makes it even more confusing as to why nothing was in order or being handled properly.
When I finally got my food, the chicken was completely unseasoned. Easily the most bland chicken I’ve ever had at a Chipotle.
Overall, this was a terrible experience from start to finish. Poor service, lack of food options, dirty dining area, and extremely low quality. I will not be returning to this particular Chipotle.
Azul
I’m not sure why was this place so dirty, there’s was a lot employees just standing playing around, joking with each other. It was disgusting. Definitely not coming back again.
… moreAbby Eschler
To the employees working the line on Tuesday 12/23 around 6pm: pat yourselves on the BACK, team. I have never had such PERFECT proportions in my bowl.
I ordered on the app, so I was able to customize if I wanted “light” or “extra” on some ingredients. Most of the time small details like that are ignored. I get it – things get busy in the store and it’s just another online order to fill. But this time, you guys totally nailed it.
I was so impressed to the point of coming in here and writing a review! I’ve never had a bad experience at this specific Chipotle, but I’ve also never had a positive experience that was worth noting, let alone one that warranted a review.
I really hope management sees this and takes a page out the Tues 12/23 6pm team’s book. It’s such a small detail, I know, but things like that make all the difference to repeat, local customers.
Nice work, team!!! I appreciate it!!!!
… moreI ordered on the app, so I was able to customize if I wanted “light” or “extra” on some ingredients. Most of the time small details like that are ignored. I get it – things get busy in the store and it’s just another online order to fill. But this time, you guys totally nailed it.
I was so impressed to the point of coming in here and writing a review! I’ve never had a bad experience at this specific Chipotle, but I’ve also never had a positive experience that was worth noting, let alone one that warranted a review.
I really hope management sees this and takes a page out the Tues 12/23 6pm team’s book. It’s such a small detail, I know, but things like that make all the difference to repeat, local customers.
Nice work, team!!! I appreciate it!!!!
Ashutosh Palikhel
I recently visited this Chipotle location and was shocked at how dirty and unkempt it looked. The prep area was messy, with food scattered around and the counter looking grimy. The sneeze guard and metal surfaces were smudged and sticky, making the whole setup feel unhygienic.
The staff member preparing food didn’t seem to notice or care about the overall cleanliness. It was honestly hard to enjoy the meal knowing how poorly maintained the area was.
Chipotle usually has much better standards, but this location seriously needs attention from management. Cleanliness and food safety should never be compromised.
… moreThe staff member preparing food didn’t seem to notice or care about the overall cleanliness. It was honestly hard to enjoy the meal knowing how poorly maintained the area was.
Chipotle usually has much better standards, but this location seriously needs attention from management. Cleanliness and food safety should never be compromised.
Christian Farese
3 employees decided to start smoking cigarettes directly by the outdoor seating area AFTER i had sat down outside to eat…. keep in mind there’s other people outside eating before me. Guess a nice smoke while people eat is good service….
… moreDustin Spence
I placed an order online via the app, I went in and picked up my order. When I got back to work I started eating, the food tasted good for the most part. Then I saw something moving in my food. I know some things are not in our control, but cleanliness is a must when it comes to working with food! I don’t know how there was a live bug in my closed bowl. The management isn’t doing their due diligence and checking the food quality.
… moreJohn Patterson
I recommend going to a different location if you can. Not terrible, but not great. The restaurant was very clean, but the chips were stale and they were out of fajita vegetables. Food tasted okay but not on par with other Chipotles – won’t be coming back here anytime soon.
… moreEmillie Rose
My carnitas bowl was good. The tortilla that my husband had was hard to chew. The portions were pretty good.
Kaleah (name on the receipt) was the cashier. She seemed inconvenienced when we asked for cups. My husband said the manager was not friendly either.
The outside area had a lot of litter everywhere.
… moreKaleah (name on the receipt) was the cashier. She seemed inconvenienced when we asked for cups. My husband said the manager was not friendly either.
The outside area had a lot of litter everywhere.