

Longtime Oklahoma-based chain offering fast-food burgers, ice cream & a full range of groceries.
Address and Contact Information
Address: 7701 Rogers Ave, Fort Smith, AR 72903
Phone: (479) 452-0500
Website: https://www.braums.com/store/7701-rogers-ave-fort-smith-ar/
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Reviews
The sausage could have been a bit better, but the biscuits were nice and moist, the gravy was delicious and just the right consistency, and I’m pre sure the eggs weren’t powdered!
Overall a pretty good breakfast experience.
Came through drive through. Asked a woman what kind of New ice creams they were offering. She said, I can’t hear you. I repeated it louder. She said, I can’t hear you. I repeated my question again only this time I yelled. She rambles the names off so fast that I can’t understand her. That’s not right. I’m there to buy something and she’s there to help me make a selection. I hear Mango something and I say Mango. And She hears me. She asks if that is all and I say Yes. In a normal tone of voice and, She hears me. I finally get to pay at the window and the guy tells me the the woman has had difficulty all day with the mike and not being able to hear.
I did not know this information. I told him that. He said that he didn’t expect me to know that. So why did he tell me that then?
She did not explain that to me. When I got up to the take out window I apologized to the girl that was there, and told her that she made me yell at her. I had had to ask her 3 times before I got an answer and I don’t know how loud she was speaking to me for me to hear her. She said that she wasn’t the one who took my order. I said oh! And I left, because I got my Mango Ice cream. BTW.. it is Awesome. It has like a spicy jam mix in it. From now on, I will just come into your store and order in person so that I will be heard. Managers, if your hardware isn’t working properly, you should fix it so that the personnel and the customers do not suffer from lack of communication because they cannot hear each other. I put the blame in your hands. Unless, there is a other reason.