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Wendy’s 5592 West 13400 South – Herriman
About Wendy’s 5592 West 13400 South … At Wendy’s in Herriman, UT, we got breakfast, lunch, and dinner. From fresh-cracked eggs to fresh, never-frozen beef, We …
1 Wendy’s Locations in Herriman, Utah
Browse all Wendy’s locations in Herriman, Utah for quality fast food, burgers, chicken sandwiches, salads, meal deals, and Frosty made with the real …
Wendy’s Restaurant #6059, 5600 W 13400 S, Herriman … – MapQuest
Wendy’s Restaurant #6059 in Herriman, UT is a fast-food establishment that offers a variety of menu items, including burgers, chicken sandwiches, salads, and …
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Reviews
J Watson
We’ve ate at this location many times over the 19 years we’ve lived in Herriman, but I refuse to go back to this location again under the current management. We have repeatedly had orders messed up here or they have been out of what we ordered.
For example, today on the Wendy’s app I ordered a quantity of four 4 for $4 meals. When I get up to the window to pick up my order….
First, the server tells me they don’t have Dr. Pepper so I have to choose between Coke, Fanta, and Sprite. I say fine, give me Sprite. She proceeds to hand me the 4 drinks one by one until I ask for a drink holder.
Then, the girl tells me that they are out of small Frosty cups, so they half-filled the regular size. Ok, alone this is no big deal, but I’m not finished yet….
Then, she says that they are out of the bbq, ranch, and honey mustard sauces and offers me sweet chilli and one other hot sauce. I tell her that kids don’t like spicy sauces.
Also, my hamburger was cold when I got home and I only live half a mile away.
Unless this store gets cleaned up by Wendy’s headquarters and new ownership or management takes over, I will NEVER EVER eat at this store again!
They don’t even act sorry for the poor food quality and inability to fill orders.
… moreFor example, today on the Wendy’s app I ordered a quantity of four 4 for $4 meals. When I get up to the window to pick up my order….
First, the server tells me they don’t have Dr. Pepper so I have to choose between Coke, Fanta, and Sprite. I say fine, give me Sprite. She proceeds to hand me the 4 drinks one by one until I ask for a drink holder.
Then, the girl tells me that they are out of small Frosty cups, so they half-filled the regular size. Ok, alone this is no big deal, but I’m not finished yet….
Then, she says that they are out of the bbq, ranch, and honey mustard sauces and offers me sweet chilli and one other hot sauce. I tell her that kids don’t like spicy sauces.
Also, my hamburger was cold when I got home and I only live half a mile away.
Unless this store gets cleaned up by Wendy’s headquarters and new ownership or management takes over, I will NEVER EVER eat at this store again!
They don’t even act sorry for the poor food quality and inability to fill orders.
Pheonix Gaming
Just got home with my food, ordered a single burger and fries with a large drink and they’re not competent enough to get that right, this has happened more than once, it’s pathetic that you can mess up such a simple order with only 2 cars in the drive through. Not to mention we waited in line forever just to place the order because they were taking their time and when we got to the window the girl was playing on her phone, paid 13 and some change for a biggie burger absolutely crazy! I will not be back
… moreBritney Kellar
Waited 15 minutes to be able to order, then another 40 minutes to get our food. They had us pull forward there wasn’t anyone else in line… Then we had to reverse back to the window to see why its taking so long and our food was sitting there on the counter while they were doing other orders.. Crap service and crap food. Won’t be coming back.
… moreDustin B
I was regularly going to this Wendys since all the others mess up your order, this is one is just slow. But not anymore. Now they’re slow AND they get your order wrong! Ordered a $11 small spicy chicken combo, got a very small and very stale bready kids meal.
I know they pay their employees dirt but I don’t have the tolerance to keep getting wrong orders. The franchise owner needs to take care of their employees and educate them the problems with casual mistakes leading to loss of regular customers.
… moreI know they pay their employees dirt but I don’t have the tolerance to keep getting wrong orders. The franchise owner needs to take care of their employees and educate them the problems with casual mistakes leading to loss of regular customers.
Cory Dorlando
Wendy’s is one of my favorite locations for nuggets and fries, but I was disappointed with this location. I went in at 9:30 last night and stood at the register for a few minutes with the employees ignoring me. My order didn’t get taken until a manager told one of the employees to take it. I ordered a 10 pc combo with a frosty, and they were out of chocolate, one of their two base flavors. When they gave me my order, it was just a 10pc with fries, last I checked, that’s not a combo. I had to go back up to the counter and ask for the frosty that I ordered. I dined in, their was not one, but two alarms that were beeping in the back the entire time, incredibly annoying. I went into the bathroom, it wasn’t bad, except there was blood in the sink… I will not be going back to this location at least not until there is a change in management and the employees learn to do their job.
… moreQuinn Aldous
Went here on my lunch break and had to wait over 10 minutes for them to take my order as the only person in their lobby. Several employees made eye contact and did not offer to help until I asked if I could be helped. When they finally took my order I waited over 15 minutes, reminder I’m on my break so I’m on limited time, and my food still has not even been started as the only person who had ordered in the lobby. When I asked about an update they looked surprised I didn’t get my food and at this point I had to leave to go back to work. Employees were obviously arguing too, did not prioritize customer service at all since there was someone else who had been waiting for a DoorDash order to take before I came in and were not helpful. At the end of the day I didn’t get my food and have had issues wirh this location not giving me my full order previously and have only continued to come back because they are a cheap alternative to the food close to my work but after this I am severely annoyed. Would give 0 stars if I could.
… moreJohn Polzin
Well it’s my own fault but we decided to give this location another chance. It was a horrible experience. Even though I tried to speak slowly and clearly when we pulled around to pay they didn’t have our order right. After fixing that issue they didn’t give us the order correctly either. Had to turn around and go back and then we go home and well as you can see from the pictures it wasn’t edible. The eggs are rubber and what’s that gguy stuff… the sausage patty was dry, the muffin was hard as a rock and the cheese was stiff like plastic. Seriously disappointed that this location has declined that much again.
… moreCynthia Parkhouse
We rarely eat at this particular Wendys,the service at this restaurant is always really show and our food always tastes like it’s been sitting under a heat lamp for hours. But we had a really busy day and were just looking for anything that was open on Christmas Eve. They only had 2 people working, neither of which spoke English very well, which I think was a really horrible position for the management to put these folks in. I ordered our dinner with 2 frostys on the app while waiting in line. I got to the window and was told they didn’t have frostys. So I asked if they refund the money but the poor girl at the window had no idea what I was asking. I was basically told I would just be out that money. Then she offered an order of nuggets in exchange, which was very nice of her. I don’t recommend going here if you can avoid it. I don’t feel like the management takes any pride in a job well done.
… moreMichael Orton
This is literally the worst Wendy’s I’ve eaten at. Fries are always dry and hard. Buns are always dry and hard. The food quality overall is terrible. I would give it 0 out of 5 stars if I could. I usually love Wendy’s, but I refuse to eat here anymore. Some of the worst food I’ve ever had.
… moreFelicia Ramirez
I came to this Wendy mind you they did not close for another hour. I ordered a meal and I think it was around almost $10 and I asked for one ranch and this guy told me that they charge for every single sauce now even if the order comes with the sauce, which I think is such bull crap and then when I asked to have my burger made with no salt because I cannot have a lot of salt I get home and my burger is filled with it. It’s like they didn’t even care or took the time to make the burger, even though there was no line
… more