

Chipotle Palm Beach Gardens is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 4655 PGA Blvd, Palm Beach Gardens, FL 33418
Phone: (561) 246-3874
Menu Photos
Order and Reservations
Order: Order online
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Reviews
One employee called another coworker over who had already noticed us but avoided serving us. When he finally came to the counter, we politely asked if there was more meat available than what was displayed. He responded “NO” in a dismissive tone and laughed directly in my brother’s face. That level of disrespect toward paying customers is shocking.
As we were leaving, the employees stood around talking and laughing instead of showing any professionalism or concern. The entire interaction felt intentional and unwelcoming.
Management needs to seriously evaluate the attitude and training of the night staff. No customer should be treated this way.
There was 0, no customer service at all. No greeting the customer, the employee that helped us today had a face like he didn’t want to work there. When he started preparing the food, he was tossing the items like he didn’t care at all. Very disrespectful, he didn’t speak at all throughout the whole process. He called another employee to come and charged me for the plates. No receipt was provided for the transaction, so I don’t have any name and beside that there was no name tag on them so I cant really tell who where the employees, but the manager or owner of the location should be able to identify the employees that were working on the shift.
The food was ok, not hot like they normally have it, but when we walked in, there was no customer. The person that was on the grill was killing it, preparing all the chicken.
The place is a mess, tables dirty, trash overflowing, and the drink station out of straws. We sat down and ate there, and they were goofing around with the food when other customers were ordering. I understand that it is a fast food atmosphere, but at least someone should be making sure the trash bins are empty and that everything looks decent. We are not from the area, and rest assured we will never come to this location again. We normally visit the West Palm Beach/Jupiter area at least 3-4 times a year, but I will not return to this location again.
To the manager or owner. I hope you do something about this situation. Customer service facing should be the #1 priority, then to make sure the place looks clean and organized with at least warm food.
I had a whole end of an onion in my bowl. My drink was missing, online order. There are a lot of other chipotles in the area that provide better service that meet the standards of the company. It’s worth the drive to drive to any other one in the area. Avoid this location unless you want poor service.