3.8 – 1,094 reviews • Coffee shop
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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Decatur. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
Hours
| Sunday | 5 AM–9 PM |
| Monday | 5 AM–9 PM |
| Tuesday | 5 AM–9 PM |
| Wednesday | 5 AM–9 PM |
| Thursday | 5 AM–9 PM |
| Friday | 5 AM–9 PM |
| Saturday | 5 AM–9 PM |
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Order and Reservations
Order: Order online
starbucks.com
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Reviews
Nick Vernola
I’ve been using this Starbucks since I moved here 8 years ago. My experience has consistently been great. Staff is super friendly and accommodating. Today’s great experience was provided by Deanna!
… moreyi yuan
My experience aligns with these recent negative reviews: extremely long wait times for mobile orders and terrible-tasting drinks. Starbucks really needs to review the management of this store. This store is the worst Starbucks ever.
This is the venti shake expresso I got today, and I paid $7 for a cup of ice and few sips of tasteless coffee.
… moreSandra
Against my better judgment, I stopped here today for a hot citrus tea (xtra honey and peppermint and a blest sandwich. Surprisingly, the customer service was decent this time. However my intuition said something was off. I paid and did not leave a tip, which I usually do depending on previous service experience.
I saw the cashier look to see if I left a tip this time and she proceeded with “your drink will be up shortly”. I watched the barista take my drink away out of frame and come back to hand it off to cashier with a brief exchange. I got my drink with just water and tea bags. No xtra peppermint or xtra honey no lemonade NOTHING, although I specifically ordered xtra and saw it on the screen. I stood at the window for a correction, the barista watched me sitting there at the window and did absolutely nothing, she looked back at me 3x with a confused look. I left so I wouldn’t be late for work and tried calling 2x to no avail.
I want what I ordered and paid for! If this seems far fetched, watch the cameras to see that this happened just as I stated! I’m sick of this place and the lack of accountability and customer care!
… moreBlair Dodson
Really need to work on their customer service. Had to go to the bathroom just to notice the restrooms are locked. I asked for a code that did not work multiple times. There was clearly a vacant restroom that an employee had just left from. They didn’t help me out whatsoever with opening the bathroom door and I really had to go. First Starbucks I’ve ever been to with locked bathroom doors. Absolutely ridiculous I have to beg several times so I can use the bathroom as a paying customer. I will not be back. Venti Brown Sugar shaken espresso was solid as always just work on your service!
… moreMaggie Ho
This iced shaken brown sugar espresso had no flavor and was practically watered down. It didn’t really taste like much. I ordered it ahead on the app, and it was quickly made and already done when I got there. This is what I get for revisiting Starbucks
🙁
… moreLauren Graybiel
I understand being busy. But when you have 7 people working and 2 standing around talk and ignoring guest at your register…thats bad business. Not one of the 7 people working acknowledged us. Even though they met our gazes and kept going about servicing the drive through. Not one said hey just a minute be right with you. Nor did anyone bother to say “hey someone has been standing at the register” I wait 10 minutes. 10 minutes no acknowledgement.
I would have e ordered on your app, but honestly. Not worth the time…
… moreLaKia Johnson
I haven’t had Starbucks in over two years, but today I decided to stop by and get a matcha. Unfortunately, the experience was extremely disappointing. The drive-through speaker wasn’t working properly — the employee even said it was “in and out” and only worked half the time. I waited at the speaker for about five minutes with no response, so I eventually pulled forward.
When I got to the window, the employee tried to hand me someone else’s order. I let her know it wasn’t mine, and instead of simply taking my order at that moment, she walked away. When she returned, she told me it was “company policy” that they couldn’t take orders at the window because it holds up the line— even though the only reason I was at the window was because the speaker wasn’t functioning.
The lack of communication, courtesy, and common sense was frustrating. I will not be returning.
… moreHollie Patterson
Why is it everytime I visit this location the drinks are trash!I ordered a salted caramel cream cold brew ahead on the app and arrived less than 3 mins of ordering and it was already made, with melted ice and no cold foam. Why is this happening! Do better! These drinks look like yall made a mistake and just used the mess up in place of the next order!0
… moreJanis Ramirez
The store manager is RUDE! No customer service at all. Called to see about a release item I am looking for and she gave me the worse saying she’s not sure and has no idea. Be for real, the release is tomorrow, I’m not asking you to hold anything for me, I simply would like to know if you’ll have the specific item tomorrow. I usually stop here for coffee in the mornings and the staff is very nice. The store manager needs some training in customer service because her attitude is very ugly!
… moreShivangi Panchal
I really like the layout of this Starbucks. It is a busier location, so seating is sometimes hard to find, but overall, it’s still good. Service was friendly and quick.
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