Social Profile: 
![]()
✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
… View more
Fast-food burger chain serving sides such as chili & baked potatoes.
Address and Contact Information
Address: 5771 Maxtown Rd, Westerville, OH 43082
Phone: (614) 891-9738
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Wendy’s Westerville in Westerville, OH
Visit Wendy’s at 589 S. State Street in Westerville, OH for quality hamburgers, chicken, salads, Frosty® desserts, breakfast & more.
2 Wendy’s Locations in Westerville, Ohio
2 Wendy’s Locations in Westerville, Ohio · 5771 Maxtown Road · 589 S. State Street. Open Until 1:00 AM Opens At 6:00 AM Opens At 6 …
Wendy’s in Westerville, OH United States – Apple Maps
View details about Wendy’s in Westerville, OH United States on Apple Maps. Address, driving directions, images, nearby attractions and more.
Last Updates
Reviews
Nicole Kern
I have been to this Wendy’s more than once and Everytime I go the service moves at a snails pace- I went for breakfast once and they told me to pull up… I was the only one there. I proceeded to wait so long (because I had paid) that I was late to work. I actually ended up walking in and asking for my order.
Well today my husband and I pulls into the drive through, yes it was lunch, yes, it was busy, yes I understand you are trying to keep things moving- he orders, I go to ask for what I want and for the life of me I cannot think of the drink I wanted and my meal came with a drink. I am a mom to a baby and I wanted to get milk to give her-
The automated AI system cuts out and a man answers the speaker and says very rudely, “Ma’am, what do we have to do to get you moving?” Excuse me? Sorry I haven’t slept in like 2 weeks because my kid is sick and I was trying to feed her (yes Wendy’s isn’t the best for your kids, we don’t go out often, we are running errands today).
My husband gets angry and bless him because he wasn’t that rude says, “O heck no!” And pulled out of drive through and just left. There is literally no reason to act like that, a simple, “Excuse me ma’am, is there any way I can help you find what you’re looking for?” Would have been so much better. We weren’t even holding the line up that bad, we hadn’t been there for even like 2 minutes and that’s with my husband ordering first-
I know it’s fast food and no one wants to work in it, I know customer service sucks especially during rush hours like lunch, but man, I am a person too and I don’t deserve to be talked to like that, ESPECIALLY when I wasn’t being nasty back.
… moreWell today my husband and I pulls into the drive through, yes it was lunch, yes, it was busy, yes I understand you are trying to keep things moving- he orders, I go to ask for what I want and for the life of me I cannot think of the drink I wanted and my meal came with a drink. I am a mom to a baby and I wanted to get milk to give her-
The automated AI system cuts out and a man answers the speaker and says very rudely, “Ma’am, what do we have to do to get you moving?” Excuse me? Sorry I haven’t slept in like 2 weeks because my kid is sick and I was trying to feed her (yes Wendy’s isn’t the best for your kids, we don’t go out often, we are running errands today).
My husband gets angry and bless him because he wasn’t that rude says, “O heck no!” And pulled out of drive through and just left. There is literally no reason to act like that, a simple, “Excuse me ma’am, is there any way I can help you find what you’re looking for?” Would have been so much better. We weren’t even holding the line up that bad, we hadn’t been there for even like 2 minutes and that’s with my husband ordering first-
I know it’s fast food and no one wants to work in it, I know customer service sucks especially during rush hours like lunch, but man, I am a person too and I don’t deserve to be talked to like that, ESPECIALLY when I wasn’t being nasty back.
Gabby Mac
The Manager here, the older gentleman is SO RUDE. He has an attitude speaking to customers and more importantly he is rushing his employees. Someone needs to tell him managing does not mean micro managing.
I barely pulled up to the window and was about to be handed my drinks by the worker before he pushed his way passed him and then asked me to pull forward. This also resulted in the wrong drink order and missing sauce which I fully place the blame on the manager. It is so important to create a good environment for your employees and good moral not being fast with service.
… moreI barely pulled up to the window and was about to be handed my drinks by the worker before he pushed his way passed him and then asked me to pull forward. This also resulted in the wrong drink order and missing sauce which I fully place the blame on the manager. It is so important to create a good environment for your employees and good moral not being fast with service.
Corey Graves
After going to two Taco Bell’s and a different Wendy’s on Polaris prkwy, this place was actually open with people working! It was 12:12am, they were open until 1am. The food turned out great too and the staff was really nice. Everything was fresh my wife ordered food too but ate before I could snap a photo lol. She’s happy with it too 🙂
I ordered a bacon cheddar cheeseburger combo, and my wife ordered a grilled chicken combo with extra sauce, and the extra sauce was actually there.
This is a Saturday night, not sure the hours any other time but the other fast food places I went to either didn’t have enough staff to take my order or was only accepting doordash for the same reason.
I went from very upset to happy and grateful that I was able to bring food back to my wife, thanks to this location actually having staff.
Fully recommend. Five stars.
… moreI ordered a bacon cheddar cheeseburger combo, and my wife ordered a grilled chicken combo with extra sauce, and the extra sauce was actually there.
This is a Saturday night, not sure the hours any other time but the other fast food places I went to either didn’t have enough staff to take my order or was only accepting doordash for the same reason.
I went from very upset to happy and grateful that I was able to bring food back to my wife, thanks to this location actually having staff.
Fully recommend. Five stars.
Joshua Smith
I’ve never had a problem with this location, but the last two times I tried to place a mobile order, they have closed early due to low staffing.
I get it, I work in fast food, but if you’re closed, why are you answering the speaker?
Luckily, I was able to get my money back through the app but be warned this location might be closed early. I would call to see if they honor their hours
… moreI get it, I work in fast food, but if you’re closed, why are you answering the speaker?
Luckily, I was able to get my money back through the app but be warned this location might be closed early. I would call to see if they honor their hours
nicole clark
Food we received this evening after several times coming up the wrong things was absolute rediculous. If could have gave zero stars I would have cause everything went in trash
… moremaya kowalski
I placed a large order and when I got to the window, I was handed the wrong bag. After the bag was already in my car, the employees took it back and gave it to the customer behind me which should not happen once food has already been handed out and touched.On top of that, I ordered fries and was told I’d need to wait. I understood, but after waiting about 5 minutes I was still given cold fries. On top of that , I was charged for a large Frosty when I only ordered a medium .The entire experience was frustrating. The customer service was unprofessional, and I felt disrespected. This location needs to do better and hire quality people
… moreKathaleeya
My friend accidentally went to the wrong location for an online pick-up order and asked them if they would be able to make her food since she already paid. They said they would be able to. However, when they gave her the food, a worker took the food back and yelled at her in front of other customers. Very unprofessional and rude. There was no need for that behavior.
… moreJosh L
I frequent Wendy’s often and this location is all around by far the worst in every possible category. Food quality, customer service, hygiene, professionalism etc… It’s just a sign of how terrible Wendy’s is becoming. I’ve stood in line and waited until the point I get impatient and walk out. That should be impossible in any business, if you have a service counter to sell your product it should be staffed during the hours you say it will be open. Losing business must be fun.
… moreLyndsey Bintz
This is the worst location of Wendy’s in all of Ohio! Every time I go there they are rude and forget HALF OF THE ORDER I got food for my family the total was 50 dollars and half of it was missing DONT GO HERE they need to do something about this because this is everytime I go here
… moreAustin Ford
4/28 Edit. Ordered a JBC with no lettuce. They left off the bacon and cheese.
The most hit or miss Wendy’s in the area. Catch them at the right time and they’re the best Wendy’s around in terms of quality and service. Otherwise food takes forever, cold/burnt.
Prime example. Says on the receipt “no lettuce” but …
… moreThe most hit or miss Wendy’s in the area. Catch them at the right time and they’re the best Wendy’s around in terms of quality and service. Otherwise food takes forever, cold/burnt.
Prime example. Says on the receipt “no lettuce” but …