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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Fast Food in Xenia, OH at 431 W Main St – McDonald’s
Looking for Fast food near you? Visit McDonald’s in Xenia, OH at 431 W Main St, for breakfast, burgers, fries, and more, or order online!
McDonald’s | Xenia OH – Facebook
McDonald’s, Xenia. 338 likes · 10 talking about this · 1859 were here. Dedicated to everyone who says, “i’m lovin’ it”. To our super fans – We salute you.
McDonald’s, 1645 N Detroit St, Xenia, OH 45385, US – MapQuest
Offering a diverse menu featuring favorites like the Big Mac, Quarter Pounder with Cheese, and the beloved Chicken McNuggets.
Reviews
Gregory Hensley
I don’t know the lady’s name who was working the second window, but I was there around 5:30 P.M. and she was incredibly kind! She apologized for the wait even though it wasn’t her fault and she provided excellent customer service!
… moreTim Krouse
Over the past month, the service at this location has noticeably declined. Orders have been wrong on multiple visits — whether it’s missing items, incorrect drinks, or completely mixed-up meals. On top of that, they’ve consistently been out of ice, which seems to be a regular issue lately.
It’s frustrating because McDonald’s used to be a reliable stop for quick, consistent service, but lately it’s been disappointing. I hope management steps in soon to address these problems and get things back to the standard customers expect.
… moreIt’s frustrating because McDonald’s used to be a reliable stop for quick, consistent service, but lately it’s been disappointing. I hope management steps in soon to address these problems and get things back to the standard customers expect.
Gideon Wing
Good gosh. Me and my siblings went over to buy some food, and they were missing six nuggets, a small fry, and my frozen Sprite. We parked, and I went inside to tell them what we were missing, and the lady asked me to give them the receipt so I went back to the car to get it, and then I went back inside and showed them the receipt and they didn’t believe me that the food wasn’t in there. They tell me to go back into my car and check on the food to see if it’s not in the bag, so I did. Of course it wasn’t in there. They forgot to put it in there, or they just chose not to. I understand mistakes happen, but like a whole meal? Come on. So, I told her it wasn’t in there after check AGAIN, and then they gave me the missing food. So much for the customer is always right. Isn’t that one of the basic rules of restaurants? Trust your customers if they’re actually hard-working people who care to pay for it. Like me.
… moreBrian Semler
Well I decided to give this store another chance at my business. Once again You Failed Me!! I used the app to try and order my breakfast and once again the app was not working at Your Store!!! The store on the other side of town had no issues. It’s your store close to my house is a huge disappointment!! Well I have given this store enough chances to get it together. Now I give up!! Going the extra few miles in had to go to the north side of town where the app works every time.
… moreKitty Hooper
Very pleased. Food was fresh and hot and quick. Shout out to the ladies in the drive through, they really know how to move a line. Carol at the speaker was fast, efficient, and helpful. Thank you for helping this day get off to a fabulous start.
… moreRick Paquette
Just once I want my meal to look like the commercial or sales board. No I didn’t complain. Like most, I ate there because of the convenience.
Disappointed, unfortunately, as usual. The employees were nice…bathroom was clean.
… moreDisappointed, unfortunately, as usual. The employees were nice…bathroom was clean.
Herb Beck
Particularly, the service is good and the interior is very clean period the food is also very reliable recent and reasonable
… moreTiffany B
I’m usually a regular here, but my visit on Sept. 6 was unacceptable. An employee insisted on taking my phone to “fix” my mobile order, which made me very uncomfortable. She also let the F-word slip during the exchange.
Our food was poor quality (stale fries, no ice in a drink, and a Big Mac with a tiny patty). I emailed the franchise owners three days ago and never received a reply. Customers deserve better service and consistency.
Update (Sept. 14, 2025):
McDonald’s corporate replied with a generic apology and told me to submit my complaint on their website. I’ve now had four communications about this issue, and more than a week later, I still have no resolution.
The problem wasn’t just the food — it was that an employee used profanity at the drive-thru and scrolled through my personal phone without permission. That’s unacceptable, and so far management has not taken responsibility or communicated a plan to address it.
I’m sharing this because I tried to resolve it privately first. I really hope McDonald’s can step up customer service and training at this location.
… moreOur food was poor quality (stale fries, no ice in a drink, and a Big Mac with a tiny patty). I emailed the franchise owners three days ago and never received a reply. Customers deserve better service and consistency.
Update (Sept. 14, 2025):
McDonald’s corporate replied with a generic apology and told me to submit my complaint on their website. I’ve now had four communications about this issue, and more than a week later, I still have no resolution.
The problem wasn’t just the food — it was that an employee used profanity at the drive-thru and scrolled through my personal phone without permission. That’s unacceptable, and so far management has not taken responsibility or communicated a plan to address it.
I’m sharing this because I tried to resolve it privately first. I really hope McDonald’s can step up customer service and training at this location.
Taryn Sigman
Ordered a 4D, spicy chicken deluxe. Was supposed to come with lettuce, Pickle(s) and Mayo (hold the tomato for me). This is what I got when I opened the box after arriving home. The young man who took my money didn’t speak and wouldn’t even look at me, and I was not given a receipt either.
… moreMark Adeline
Finally decided to give it another shot, I was pleasantly surprised! Shout out to Carol, I believe was her name, the drive through attendant she knows how to keep a line moving and provide excellent customer service.
… more