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Reviews
Cathy L (sadiecat82)
Drive through is ok. Fries are good, most of the time. It’s dirty behind the counter. Food on the floor. Usually get order right. Unlike McDonald’s. Check your order. They have screwed up a few times.
… moreDakota DelRegno
The food is great, I always left satisfied. Their sweet tea is arguably the best sweet tea there is. The workers and staff there have always been nice. The only issues I can think of are the cleanliness, and the occasional mix up of orders. The second one can be ruled out mostly due to the fact I’ve been here hundreds of times. Despite moving to Tennessee, this Wendy’s in my hometown is still my favorite I’ve ever been to.
… moreJennifer
We just got food here and they don’t have any sauces aside from the new signature sauce and scorching hot. They apparently don’t have ketchup packets or BBQ… those are the most simplest sauces you need to have at a fast food restaurant. The workers attitude especially “Amelia” was completely unacceptable. Rude, big attitude and ignorant. We got to the window and asked for a cup carrier because we had 4 drinks… gave an attitude saying “no cup carriers” and shut the window. If I could give 0 stars on the service I would.
… moreJay
June 13th 2022
The drive through was moving along at 6:45pm, but the lot was empty, so we decided to just dine in. The AC felt great, but the employees all looked miserable behind those classic plastic covid barriers hanging from the ceiling above the counter. The girl that took our order looked drained and could barely crack a smile.
There was a very large puddle of liquid by the condiment area, which everyone had to walk through. Everywhere we walked, we stuck to the floor. Almost every table needed cleaned and swept up, except for one booth and one small round table for two. There were 2 others that came in behind us and the male in his 80’s was clearly as disgusted by telling me that he might need a life jacket to get to the napkins. That’s absolutely unacceptable to me.
Not to mention, you could only use cash. The Manager then locked all the doors with customers trying to come inside, with the 4 of us eating inside with no explanation. He needs to work on his Customer Service skills a lot more.
He clearly didn’t want to hear any of our complaints about the filthy dining area, or about how his employees wash their hands after using the harm reduction blue lit bathrooms with smashed soap dispensers. If I couldn’t, how do they?! I guess the sink is used as an ashtray now. Couldn’t tell if I was walking in water or urine.
When I was back at my table, the manager screamed at the handicap male employee while he was clearly on his break, to GET UP AND RUN, through the puddle to behind the counter to rush back through the puddle to the drive through exit door to meet a customer that left his wallet. He could barely run safely while being yelled at to run faster. Totally unacceptable and very disturbing.
I hope that the owner of this location, or Corporate gets involved. Take better care of your employees and your overall business. We won’t stop at this location anymore.
… moreThe drive through was moving along at 6:45pm, but the lot was empty, so we decided to just dine in. The AC felt great, but the employees all looked miserable behind those classic plastic covid barriers hanging from the ceiling above the counter. The girl that took our order looked drained and could barely crack a smile.
There was a very large puddle of liquid by the condiment area, which everyone had to walk through. Everywhere we walked, we stuck to the floor. Almost every table needed cleaned and swept up, except for one booth and one small round table for two. There were 2 others that came in behind us and the male in his 80’s was clearly as disgusted by telling me that he might need a life jacket to get to the napkins. That’s absolutely unacceptable to me.
Not to mention, you could only use cash. The Manager then locked all the doors with customers trying to come inside, with the 4 of us eating inside with no explanation. He needs to work on his Customer Service skills a lot more.
He clearly didn’t want to hear any of our complaints about the filthy dining area, or about how his employees wash their hands after using the harm reduction blue lit bathrooms with smashed soap dispensers. If I couldn’t, how do they?! I guess the sink is used as an ashtray now. Couldn’t tell if I was walking in water or urine.
When I was back at my table, the manager screamed at the handicap male employee while he was clearly on his break, to GET UP AND RUN, through the puddle to behind the counter to rush back through the puddle to the drive through exit door to meet a customer that left his wallet. He could barely run safely while being yelled at to run faster. Totally unacceptable and very disturbing.
I hope that the owner of this location, or Corporate gets involved. Take better care of your employees and your overall business. We won’t stop at this location anymore.
Jack
If you go to the one near Giant warning you might be lucky but they mess up so many of our orders a number of times. It’s cheaper than other fast food places. But to me it’s too greasy and not caring about their service.
… moreJonah Baksa
Food was tasty and interior was modern. Kitchen was dirty, staff were a bit rude, and the freestyle machine was missing some of the drinks. Overall fine, but could be better.
… moreJay Giranda
If i could give you less then one star i would. Your service is terrible your managers are the most incompetent people i have ever met. They are no better then highschool children they are employing. This is the thrid time i have ordered from there not to get my food as ordered today was it. They hang up on people who call to ask why they didnt get the food they ordered. Now i cohld go on to complain more and more actually not complain but states facts.
… moreKOALA GUAYO
Atmosphere put 3 because someone stole my food on the drive-tru, but services was good, food only 4 stars because frosty most times is not fill completely
… moreWarren Jay
if you are a gamer looking for an internet cafe this is a good place to chill. lots of receptacles & seating.
… moreBriana Gipson
This Wendy’s location is absolutely horrible. They mess up my order EVERY SINGLE TIME. I hate to be the person who leaves a review like this but nothing is ever made correctly.
… more