Crystal Finkell
Staff was pleasant. The food was ok, my turkey bacon ranch sandwich looked beautiful until I bit into the tomato core, and the lettuce wasn’t to my liking. All the sauce dispensers were empty. My daughter and I had to use the restroom, and the door was very hard to push open like it’s sticking. I just happened to look up, and the AC vent in the bathroom is full of dust. For the most part, the store itself appears to be pretty clean. The bathroom needs some attention.
… moreKayKay
It’s been 20 years since I ate at Arby’s but it will be a cold day in hell before I eat here again. The place was deserted. The girl at the window looked confused, annoyed, and disgusted all at the same time. The uncurly fries were hard, cold,stale and in that order!! What in the hell makes you ppl think hard working ppl want cold food? A serious question. I should have stayed away. Sandwich was cold, dry, disgusting as well. Lesson learned!!!
… moreRichard Whittington
I like going to Arby’s through the drive through but the line was extremely long today. I got out of line and went inside. The inside lines are usually long but the food is always tastes really fresh. The Wagyu beef burger is a limited special they have available and I wanted to try it. I usually have cooks put sauces on the side so I can determine the true flavor of the food. It was okay but not amazing! If you have found this review helpful, please like and share the review. You can follow me also. Thanks and have a great day!
… morePatsy Cumbie
Drive up to place my order – most rude voice on the speaker. I attempted to place my order for three milkshakes – she says “ we don’t have milkshakes “ so I say “we will take Coke” – she says “ we don’t have Coke “. I ask about lemonade – she says “we don’t have lemonade “. I ordered a root beer and water. Then I proceeded to try and order food – “I have a coupon for “ and get interrupted with “if you have coupons you will have to come inside to order “ – I asked why she couldn’t take my order – her reply was “we are short staffed and the drive through is backed up”. I parked, walked in the building to discover four adults behind the counter, not one other living soul in sight and not one car in the drive through! A young man took my order and while I waited for my food not another person entered the building. As I was getting my order a car pulled up to place an order and the lady (not) taking that order was very rude to the customer saying “you need to speak up or come inside “ all the while I could hear clearly what the incoming customer was saying. Maybe customer service isn’t important to you as a business owner but you’re getting the short end of the stick if you’re depending on the crew you have at the Arby’s on Gateway Dr in Opelika!
… moreashley shelton
15$ for hard burnt potato cakes and a dry roast beef sandwich. No sauce on the sandwich and the drive thur cashier lack the most basic customer service. No napkins provided and when asked if they had any they stated they were out. So are the workers washing there hands and drying them on there clothes??
… moreSuzanne Johnson
This place is filthy, smells terrible, and food not quite to the level of fair. Food smeared on drink bar and condiment bar. Filthy high chairs! Other people were commenting on high dirty it was and they were leaving, too. Disgusting…run anywhere else.
… moreBrett Henne
Extremely slow service at the drive thru. Currently in line at 1:38pm and there is only 1 car in front of me and it took about 15 minutes to get a market fresh sandwich.
… moreChristina Godfrey
Restaurant was clean, however staff member working counter was not very welcoming. Couldn’t spare a smile let alone a hello. Food was okay, but could have been better (actually warm)
… moreChristopher Kunkle
Was not the last to order but the last to get my order. Got the French dip and paid extra for cheese dip and got zero dips. For my sandwich, fries, or cheese sticks!
… moreKathy Stephens
Two roast beef sandwiches and crinkle fries. The fries were barely warm and the roast beef sandwiches didn’t taste as good as other purchases at different location.
… more