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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Fast Food in Mount Airy, NC at 1916 Rockford St | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Mount Airy, NC at 1916 Rockford St, for breakfast, burgers, fries, and more, or order online!
McDonald’s | Mount Airy NC – Facebook
. $. . Open now. . 307 N Andy Griffith Pkwy, Mount Airy, NC, United States, 27030. Links. . mcdonalds.com/us/en-us/location/nc/mt-airy/307… Services. .
McDonald’s, 508 N Renfro St, Mount Airy, NC 27030, US – MapQuest
Offering a diverse menu, patrons can savor favorites like the Big Mac, Quarter Pounder with Cheese, McChicken, Filet-O-Fish, Chicken McNuggets, and the iconic …
Reviews
Lisa Nixon
Stopped in, per usual, to grab my Grandson a Happy Meal after picking him up from school. I rotate between Mt. Airy’s three McDonald’s. My Grandson gets the same thing every time, so I am a pro at ordering it. Cheese Burger Happy Meal, no onion, no pickle, fries, apple slices, chocolate milk, and sweet and sour sauce. On this day, when I ordered the Chocolate milk, they said they were out, so we asked for apple juice instead. Used the app, and a code for a free small coke for me. Pulled up to the first window, paid, but she could not get the receipt to print, so I said don’t worry about it, I don’t need it. I don’t want to mess up the drive thru time. Pull up to the second window. Young, dark haired guy hands me my coke and the Happy meal… no apple juice, so I say what about the apple juice? And his rudeness starts. “Did you order a drink?” Yes, it comes with the drink. “I don’t see it on the order, do you have your receipt?” No, it wouldn’t print. “Well I don’t see it”. Like I am lying about ordering the drink that IS INCLUDED with the meal. So I asked for his manager and he looked at me in the most hateful way. I had to ask him to get the manager 4 times. Then he said, “I’ll get you the manager, but you need to calm down”. What? I was not the one being hateful and rude.
So, the manager comes to the window and behaves as badly as he did. She knows the drink comes with the Happy Meal, right? Same questions, did you order a drink, yes. This time I even explained that I had asked for Chocolate milk first, but they were out. (How else would I know they were out??) She asked for my receipt and I said I didn’t have it because it wouldn’t print, but you know… she could have pulled it up, I used to work at McDonald’s, you can pull it up. She could have also asked the person who took my order, but no, she preferred to act unprofessional and rude.
She did finally give me the juice, very rudely, no apology, nothing. Not only were these employees hateful and disrespectful to me, they did it in front of my grandson. I called the complaint line as soon as I left. Haven’t heard anything from the store or district manager…even though since I used the app, the woman taking my complaint could see my order, including the apple juice! It is not okay to treat people like this, especially if you’re the MOD!
ALSO, NO sweet and sour, and the burger was literally swimming in ketchup, to the point he would not even eat it! Do better, McDonald’s!!!
… moreSo, the manager comes to the window and behaves as badly as he did. She knows the drink comes with the Happy Meal, right? Same questions, did you order a drink, yes. This time I even explained that I had asked for Chocolate milk first, but they were out. (How else would I know they were out??) She asked for my receipt and I said I didn’t have it because it wouldn’t print, but you know… she could have pulled it up, I used to work at McDonald’s, you can pull it up. She could have also asked the person who took my order, but no, she preferred to act unprofessional and rude.
She did finally give me the juice, very rudely, no apology, nothing. Not only were these employees hateful and disrespectful to me, they did it in front of my grandson. I called the complaint line as soon as I left. Haven’t heard anything from the store or district manager…even though since I used the app, the woman taking my complaint could see my order, including the apple juice! It is not okay to treat people like this, especially if you’re the MOD!
ALSO, NO sweet and sour, and the burger was literally swimming in ketchup, to the point he would not even eat it! Do better, McDonald’s!!!
gracie scott
the screen was black when i pulled up so i asked if they were closed (as one does) and this guy says “i wouldn’t be talking to you if we were” like my bad for being courteous and asking a single question. i said “oh well i was just asking because the screen was black” and he told me multiple people had asked that before me (i hope he wasn’t as rude to them) and that the screen does that sometimes and he can’t control that, which i understood, all i did was ask a simple question because i was confused and didn’t want to hold them up if they were closing for any reason. i know you probably are frustrated for whatever reason but no need to take it out on the customer for asking an innocent question.
… moreMichael Oliver
I give credit where it’s due! The guy in the window this morning did a great job. He greeted me nicely and was polite throughout the entire process. He even made my iced coffee correctly! I’m happily surprised! Keep this employee happy.
… moreCleverson Faria
Well… We went to the drive thru last night (11/05/2025) about 8:30pm and the lady did a fabulous job, super cordial and helpful. We paid and drove to the waiting place to receive our food. Well since we made 5 orders meal, they took a long time to process. When we received our meal, unfortunately we didn’t check it properly and was missing one medium French fries. Well, looks like the others employees need to improved the quality of service as the lady who received our orders.
UPDATE: in your reply, how can I be more specific than I have been?
… moreUPDATE: in your reply, how can I be more specific than I have been?
Anuhya
Worst service
This is happening me a 2 nd time
I ordered 1 mccrispy , 2 stake biscuit, 1mcgriddle and hash brown
They don’t give me a mccrispy biscuit
… moreThis is happening me a 2 nd time
I ordered 1 mccrispy , 2 stake biscuit, 1mcgriddle and hash brown
They don’t give me a mccrispy biscuit
Sherry Meyer
So rude! Went through the drive thru person who took my order was rude. No grinch meals even though it was on the sign and other outside ads. Got to the pay window rude! Pick up window Rude! I thought they would be so friendly there and then food was cold right from the window.
… moreTbroo grape
I swear every single time or every other time I come here my order gets messed up, make the food wrong, or leave stuff out of the bag and don’t say anything. I get you are working hard but it’s really not that hard to do a super simple task of making food correctly. Super disappointed in this location and like 70% of their crew
… moreJeff Armstrong
I can’t stand being yelled at i come to give my money to this business and get yelled at cause yall dont want to do your job. Yall would rather yell at me to take my own order well I have a problem seeing that’s why I don’t use them enjoy no more business from me
… moreBrandon
Standard McDonald’s food so it is what it is in that regard. Servicd is SLOOOOW and you can expect to stand at the counter and be ignored for a while. Chic-fil-a is only about 500′ up the road and will be happy for your patronage.
… morenouria edwards
my boyfriend made an online order, picked up his food, and noticed we did not receive the item he purchased. i went to the store, spoke to a manager, and waited nearly 30mins before driving back through the drive-thru (also saw the manager i spoke to sitting in an office) to receive the sandwich and luke warm fries. i got there at 4:11pm, left at 4:50pm. most definitely the worst experience i’ve had at this mcdonald’s.
… more