

Established in 1975, Chili’s Grill & Bar brings bold flavors and American favorites to Windsor, featuring sizzling fajitas, margaritas, burgers, ribs, and chicken crispers. Stop by for your lunch favorites, drinks and appetizers, or enjoy a hearty dinner meal with families and friends. Chili’s offers a lively atmosphere with a bar area for unwinding and catching the game. Enjoy dine-in, takeout, delivery, or catering. Download the Chili’s App for rewards and free food!
Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting.
Hours
| Sunday | 11 AM–11 PM |
| Monday | 11 AM–11 PM |
| Tuesday | 11 AM–11 PM |
| Wednesday | 11 AM–11 PM |
| Thursday | 11 AM–11 PM |
| Friday | 11 AM–12 AM |
| Saturday | 11 AM–12 AM |
Menu Photos
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Related Web Results
Chili’s Windsor, CT | Order Online
Menu – Chili’s Grill & Bar
Chili’s Reviews – 1035 Kennedy Rd, Windsor, CT, 06095 | Grubhub
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Reviews
Dear Rick,
I hope this message finds you well.
I’m reaching out to share a deeply disappointing experience I had with a recent order from your Windsor, CT location. I placed an order this evening for my children and myself, and while the pickup process was smooth, the situation quickly changed once I got home and opened our meals.
Unfortunately, the entire order was incorrect. Most concerning was that two of the items included bacon—something I have never eaten in my life due to religious reasons. I make it a point to never order bacon, and I was shocked to find it in my food.
In addition, I ordered shrimp pasta, but instead received plain pasta with dry chicken and no sauce. The entire order was not only wrong but completely unappetizing and inedible.
After discovering the issue, I called the restaurant immediately. The first team member I spoke with apologized and placed me on hold, only to return after 10 minutes to say he couldn’t help me because he was new. I called back, and after being placed on hold again, a second employee took my information and transferred me to a third person—again, after a long wait.
By the time the third employee picked up, I had to explain the situation once more. She then claimed I had added bacon to the order, which is completely inaccurate. I also inquired about the missing shrimp in my pasta and received no clear explanation. Throughout the conversation, the tone from staff became increasingly dismissive and rude.
What’s most frustrating is that the reason I ordered out was to save time and energy after a long day of school and activities with my kids. Instead, I ended up with inedible food and had to resort to chips and dip for dinner. Everything else had to be thrown away.
This level of miscommunication and lack of accountability from the staff is unacceptable. I live just down the street from the Windsor location and have been a loyal customer, but after this experience, I no longer feel comfortable returning.
I wanted to bring this to your attention, not just to express my dissatisfaction, but in hopes that appropriate action will be taken to improve staff training and customer service at this location. No customer should be made to feel unheard—especially when dietary preferences are disregarded and the issue is handled so poorly.
Thank you for your time and attention to this matter. I appreciate you looking into it.
This visit was one of the best service experiences I had… firstly, our waitress, Diana was friendly, helpful, and extremely knowledgeable about the menu. She also made sure our glasses were never empty. In addition to that, we had 3 other people stop by randomly throughout our visit (I’m assuming managers) to make sure everything was great and ask if they could get us anything.
Chips and salsa are free for rewards members with every visit and the triple dipper is their best seller for a reason! Food came out quick, was delicious, and good quality. We will be back!
Iam a big fan of Chilli’s and have tried them in different cities.
Stumbled upon one in Connecticut and placed my 3 for Me deal with a burger.
The Nachos were fresh and the burger was amazing as usual but the fries were off. The manager not only replaced the fries but the meal was on the house.
Hats off to the manager and will be going again soon.
Food was Overall all for the price.
But hey it’s not a 5 star restaurant.
But you should always provide 5 star results. I digress.