Mike
My wife went through the drive thru tonight and got us double quarter pounder meals and the top pattie on both burgers was completely raw in the middle! I had eaten half the burger before realizing it was raw! It is extremely important to cook the patties all the way through to prevent people from getting sick and management should look to rectify this problem with better quality control procedures in order to prevent anybody from becoming ill.
… moreJune Morris
Waited for 20 minutes in the drive thru and received my “smoothie” watery and not full. For $5 a smoothie you’d expect they would at least fill it to the top. There’s one manager who prefers chatting rather than working. You can tell he was the one on shift.
… more7 77
This is the best McDonald’s in Redding. They have the greatest manners. Place is spotless clean. The guy was so pleasant that it just made me smile. And there was a girl in there too. She was lovely. I think you guys do a great job. The food was perfect and fast. Kudos. I met the afternoon management Annie. She is the best. You guys need to do whatever you can do to encourage her to stay with you. This has been the best McDonald’s since she has been there. She shows real pride in her work and initiative, not to mention humility and manners. People like her are the salt )
… moreDane Kehm
My son loves this place. Props to the brand for engraining itself in American culture and somehow keeping the taste consistent throughout its history. As for my opinion? Its mcdonalds. Same flavor, none of the magic. But now I get to see the magic I experienced as a child in my own son.
… moreJeremiah
First time ordering a breakfast sandwich and I ordered a sausage mcgriddle thinking it came with egg and cheese. But no apparently they have one with just sausage. Who wants just a sausage on bread, makes no sense. They should remove that item from them menu.
… moreNina Brown
Completely unacceptable from start to finish. Service was extremely slow, and it was obvious they were short-handed, yet that doesn’t excuse how poorly everything was handled. When we finally got our order, the food was cold like it had been sitting out forever.
To make things worse, the staff intentionally shut off the soda machine and refused to refill a fountain drink. When asked why, employees said it was the franchise owner Alexas’ decision, which is unbelievable. On top of that, the restroom has a coded door, and they do not provide the code — you’re forced to wait until a staff member opens it for you.
No urgency, no customer service, and no respect for customers’ time. This location is an embarrassment to the McDonald’s brand. Avoid at all costs. I will NEVER return.
… moreMaryam Farah
First time having burgers at McDonald. We ordered quarter pound burgers and we loved it despite our expectation. I am a burger lover by the way!
… moreMatt Lord
I am diabetic and they have served me regular soda 6 times in the last month. Each time I went into mention that serving a regular soda to me could kill me. They did not seem to care. They have since served my regular soda two more times since this last review. Looks like I will have a strong case against corporate. They could have killed me.
… moreLorraine Devine
SOME of the employees are nice. Food is good. They can get careless preparing the food when busy. I complained once and they gave me a fake # to call.
… moreTysen Ginter
I’ve ordered from here let’s say 100 times (I’m assuming). One of the times my bacon double quarter pounder came out with the paper left on the bacon with the burger, they gave me a new burger and I went on my way, there’s been multiple times they have messed up but corrected there mistakes but not today. I ordered thru the app and purchased two McDonald’s monopoly special items and spent 15-20$ and I didn’t receive any special stickers on them and the burger I had ordered (quarter pounder) had tasted like dirty/plastic, I called for a refund or a remake of my items which they declined, they also Declined to give me the monopoly stickers I had paid for which on the app said came with two different monopoly stickers/rewards. They told me that it wasn’t there issue or problem but a corporate issue, which doesn’t make sense as I didn’t purchase my food from corporate I purchased it for the franchisee who runs this locations, this is the only time I’ve left a review for McDonald’s as I’ve been fairly happy in the past but I won’t be walked on this time, I’m glad the employees have time to vape and play on there phones in the kitchen instead of working and making ordered correctly or even De-escalating the situation instead they kinda just kept it going. Sorry for the Rant I’m just very upset at the service that my wife had received and won’t be back unless I get some sort of compensation for my time,money, and effort that was waisted.
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