C. L. Barnes
Love the food here, especially the fresh cut fries!!! Pricey somewhat, but food is worth it. Staff was pleasant and helpful. Store was clean and neat.
… moreChucky OfVA
Priscilla and Jodell were terrific they prepared and served my burger and fries and it was delicious. I bought it yesterday and I think I will return today for another. You guys keep up the good work and good things are coming your way thank you.
… moreInga VABCH
Our order was a reordered since some items were left out a few days prior. They replaced the entire order. The new order was complete and tasty. The order was a double, a single and fries with both. 2 drinks were also included. The only issue was we don’t live close so that was inconvenient. We asked for a refund for the items left out to be returned to the purchase method so we didn’t have to make the trip. It was denied. So, we waited until the next time we were out that way to get the replacement. All turned out well.
… moreDemetris Jackson
Very nice people and service was good BUT whoever was on the fries this evening OVER did the salt and Cajun seasoning. We could not even eat them. It was way too much.
… moretanishia hill
Great customer service! I was super disgruntle with the manager and he stayed extremely professional I was having a bad day. No excuse but it happens anyway super nice treated me like nothing happened and food was absolutely spot on. Ofc I apologized a million times
… moreJoe D
It’s been quite a while since I’ve been here however a recent stop was exceptionally good. I had a late lunch on this particular day, it was after 3pm and other than the staff and one or two others I pretty much had this place to myself.
I ordered a regular Bacon Cheeseburger, which is that double patty monstrosity, along with fries and a drink. They have those cool Coke machines there were you can make your own drink, so I made an Orange Coke.
After a short wait my meal was ready and they called my name. As usual it comes in a brown bag with an extra scoop of fries on top. I laid the bag down and ripped it up the center and pulled out my burger. Upon opening it was then that I recalled “regular” here means 2 patties on the burger and “small” means one patty. Oh well, I’ll be skipping dinner tonight. The burger was delicious, it was juicy and well dressed with pickles, mustard, tomato, cheese and BACON! That burgers time on earth was short, but eventful. The fries were also good. I like them plain with just a little salt.
After finishing I threw out my trash and I refilled my soda and as I was walking out the door someone thanked me for coming in. Excellent experience all around!
… moreLisa Satterthwaite
Prices going up everywhere, 2 bacon cheeseburgers all the way and a large fries cost $47 but the food is still amazing as it always was
… moreJessica B.
Burger was amazing the Cajun fries were very good but be aware they are very very heavy with the seasoning so there’s literally so much season in it Burns not because it’s spicy but because Iso much season It’s really good though!! just a little much.
… moreShaquela Grant
I’ve never been to a 5 guys that I didn’t like. When you walk in, the place is clean and like any typical 5guys. The staff is welcoming and nice, however the food quality was not on this particular day. I was making my order and I recall another customer coming in requesting to speak with the manager about an undercooked burger they’d received previously. The on duty manager reassured them that all patties sold at this location are always well done. When I got home, I inspected my burger only to find that mr order was wrong (which wasn’t a big deal) but the inside was indeed bright pink and undercooked! I was upset and my appetite disappeared. I took pictures of the burger but I’m not sure how to upload them here. I hate to write a negative review but being that I am not the only one this has occurred to recently, I felt it my duty to do so! Guys get it together! Don’t give 5guys a bad name.
… moreBryan May
I know everything is fresh, but is it worth the price? I give 4 stars because the burgers taste great. I didn’t give Five Stars to Five Guys because of how expensive it is. But as long as you’re willing to pay $10.39 for a Cheeseburger and $6.69 for a large fry, then you’ll get a great tasting meal, albeit for a high price.
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