Heather Hundhausen
You can watch them make the bagels as you stand in line!
The line was long, but worth it.
There are many employees taking orders.
If you just want bagels in a bag, you can skip the line.
The bagels are delicious, and I also tried the almond poppy bread and decaf coffee.
… moreK
Amazing bagels! Great variety, friendly and efficient service. Easy parking in front of the building and around the side.
… moreAlley Babcock
My sister and I were looking for a bagel place to try. I got a spicy everything bagel with cucumber dill. Literally the best bagel I’ve had in Rochester. You could see the bagels being freshly made too. Highly recommend.
… moreDonny Saint Ours
A fantastic stop, amazing bagels! We tried the Montreal Everything bagel and it was delicious.
It was pretty busy and it’s a small place so it did make it a little overwhelming. Could benefit from added seating inside as there were only 4 tables and all were taken. Other than that everything tasted great! Highly recommend stopping here, if it’s busy be prepared to wait though.
… moreLauren Henry
Balsam Bagels is a go-to spot. They have a huge selection of bagel and cream cheese flavors, and the custom breakfast sandwiches allow for basically unlimited combinations. The bagels always taste incredibly fresh, which really sets them apart.
Whether you want a classic combo or something more creative, Balsam Bagels never disappoints.
… moreLisa Fogel
I love balsam bagels, good hometown food, bagels, amazing desserts breakfast bagels and fresh and tasty. We had a cinnamon bun that was enormous, hot, fresh and out of this world tasty. many vegan options. will keep on returning. -also had very good reasonable pricing.
… moreNathan Bantle
I’m ready to say this is by far the best place to get bagels in Rochester! Huge variety, and the bagels are fresh with the perfect crunch on the outside and soft on the inside. Lots of homemade cream cheese options. They also bake a wide variety of goods and have discount pricing on day old items. Prices are great and service is super quick. Of all the bagels we tried the Montreal everything bagel was my favorite because of it softer bread and slightly sweeter flavor. Another note is they put a ton of cream cheese on the bagel which is great but also offer a discounted price for those who don’t want so much cream cheese.
… moreJesse Rapp
I really love this place, the bagels and the sandwiches are amazing, but the last few times I’ve gone there I’ve noticed that they have a “special” shirt for sale and the “art” on the front is an AI generated picture of the store. At this point in 2026 we know what AI is doing to destroy our environment and people’s lives as well as the fact that they could’ve hired an actual artist instead of whatever program they used plus, it just doesn’t look good. AI never looks good, and it makes your brand look bad.
… moreNicholas Martin
Such a cute and delicious bagel shop full of lots of other wonderful treats. Vegan options are available. They even have homemade dog treats available for sale by the register. It’s a great way to start your day.
… moreMelissa Stio
As one of Rochester’s most well-known Bagel Shops, Balsam Bagels features a variety of bagels and other baked goods! I had a French Toast bagel for the first time in my life and it was so delicious. The staff was kind and moved fast to accommodate all the patrons that were in line (on a Tuesday morning). Will definitely be back in the future
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