Family owned, not a chain breakfast and lunch bistro serving 100% cooked to order, highest quality homemade food. Great sandwiches, angus burgers and salads. Family owned & operated since 1962. DINE IN UNTIL 2;15PM, call in, carry out, DoorDash and Uber Eats delivery. Service dogs allowed.
Chain serving signature pancakes & other American breakfast classics all day in dinerlike digs.
Hours
| Monday | Closed |
| Tuesday | 7:30 AM–2:30 PM |
| Wednesday | 7:30 AM–2:30 PM |
| Thursday | 7:30 AM–2:30 PM |
| Friday | 7:30 AM–2:30 PM |
| Saturday | 7:30 AM–2:30 PM |
| Sunday | 7:30 AM–2:30 PM |
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
The Pancake House & Grill | Norfolk VA – Facebook
The Pancake House & Grill – A Breakfast Haven in Norfolk, VA
The Pancake House & Grill Wards Corner Norfolk, Va – Order Online
Reviews
• Attempt 1: Showed up on a Monday, only to find they were closed.
• Attempt 2: They were forced to close early due to plumbing issues. I understand things break, so I gave them the benefit of the doubt and tried one more time.
• Attempt 3: I arrived at 12:30 PM (well before their 2:30 PM closing time). I waited 20 minutes to be seated, only for the manager to finally come out and announce they were closing the kitchen two hours early due to a backlog.
After wasting my time on three separate occasions, I’m done. Reliable service is the bare minimum for a restaurant, and this establishment clearly isn’t interested in providing it. No amount of good food is worth the frustration of not knowing if a business will actually be open when they say they are. Save your time and go somewhere that actually values your patronage.
Yes, there was a bit of a wait and the food took a little while to come out, but honestly, it was worth every second. The pancakes? Definitely made from scratch. You can taste the difference. And praise be, they actually season their food! I was genuinely impressed.
Our waitress was super sweet, and the service felt personal even though they were busy. The only downside is the parking situation, it’s a little tricky, but that’s honestly the only complaint I have.
If you’re hungry and want food that’s cooked with love, this is it.
I hate being rushed to order, greet me first. Ask if I’ve been here before, offer specials or what’s popular.. give me a few (not 2-3 mins) then take my order. I’ve had this experience at least 3/5 times coming here so far, so maybe you guys can work on not rushing your guest.
Also, if you’re closing/closed, instead of staring first down to leave, kindly say you’re closing lol. Verbal communication goes a longggg way! Other than, I’ll certainly be back.
BLUF: The food is good and not too expensive, the dining area is clean and well organized, but the wait time from order to table was very long and staff were cold and didn’t seem interested in interacting or communicating. Except, they are very interested in the tip you leave.
We had breakfast here around 9:30-9:45am, and the place was clean and seemingly inviting and comfortable. The initial interactions with staff were friendly and we were relatively quickly seated in a not too busy dining area.
Ordering drinks and receiving them didn’t seem to take too long, but the wait after ordering food (Kid pancake combo, pigs in a blanket, and sausage & fries for my wife with food allergies) was easily 20-25 minutes.
During this extended wait, we didn’t notice a large amount of to go or delivery orders coming out, and you can see in the images that the place was not very busy. However, the wait staff never checked in on us or tried to communicate any reason for the long wait. The only additional interaction after ordering came when they brought the butter out and gave my son a refill on his drink.
The food was good, and if not for what happened during the payment transaction, this place may find itself in the 4 Star range for me. However, the wait staff made my wife feel uncomfortable as she paid (I was in the restroom).
The staff held the POS machine in their hand and stood over my wife during the transaction. On the tip screen, there are three choices between 20%-27% and a “custom” button. While there may have been no intention to apply pressure to my wife, This kind of transaction is a common tactic used by people/businesses to pressure higher tipping. And while we can’t say for sure that they wanted to be pressuring, there are also signs in/on the business encouraging tipping, and the whole combo feels purposeful.
By not being overtly (at least until the payment) malicious, the staff had earned a common 15%-18% for this kind of restaurant and food, but the discomfort of the transaction situation caused my wife to pick the middle option just to get out if the place faster. This is another reason why I feel the whole transaction was the way it was on purpose.
The food is good though, and the facility is clean, but we have no interest in coming back.
We have a new breakfast spot.
Come try out the Pancake House and Grill