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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 352 Riverdale St, West Springfield, MA 01089
Phone: (413) 737-5153
Order and Reservations
Order: Order online
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Reviews
Scott
I have always recieved the correct order and it was cooked and hot. My biggest gripe would be, being asked to pull around to wait for my food to be ready. Sometimes I have waited 3-5 minutes.
… moreLeslie Hardy
Do you really want to know my opinion about this place…..we’ll here it goes, the place wasn’t busy at all to start off, so I was like Woo-hoo I’ll be in and out no worries, boy was I wrong! It took them 20 minutes to even knowledge me (which I really was hungry or I wouldn’t of even waited 20 seconds nevertheless 20 minutes) then FINALLY, I think my loudly huffing and puffing and loud eye rolls got their attention. Then when I ordered they barely even spoke to me, and acted like I was inconvienting them by getting off their phone’s and loudly gossiping about some mama drama bs.
… moreIvette Hernandez
Well it’s sad to say this fast food restaurant is lame food is all sloppy and cold and when you ask for food for a big family it’s always something missing and let’s not talk about the sodas are flat no flavor and the food is getting more expensive every day plus they say the app will help you save and it’s always a problem. OH and you ask to speak to the manager they are worse than the employees.
… moreAl
It’s unbelievable how amazingly fast this location has gone downhill. The food and service is terrible at best. Look at this breakfast burrito for instance, the picante sauce packet is almost bigger then the actual burrito.
What a joke! I wouldn’t be surprised if everyone who came through for breakfast this morning will never come back, because I won’t!
… moreWhat a joke! I wouldn’t be surprised if everyone who came through for breakfast this morning will never come back, because I won’t!
Roman Steel
What you get for 11$. No napkins. No refills on tea. Greasy tables. 2.99 for day andold cookies!
… moreAndrew Reilly
Let’s be real, it’s McDonald’s. Although the table side service is definitely quite nice. Sometimes it feels like you get better service here than at some typical sit-down restaurants
… moreDragons
I ordered online and the guy working the drive thru cancelled my order I made in front of me (I had the app open and watched it get canceled as we just gave our code) and then claimed I had to go to the back of the line after he messed up! Absolutely ridiculous never go to this Mcdonalds.
… moreMalay
Food gross here. Nuggets refried and disgusting, fish gross gross. Fries never ready and food cold. Terrible customer service.
… moreYelissa Santiago
Received my Bacon Quarter pounder with no bacon, sloppy, cold half filled fries, ordered extra fries in the happy meals received apple slices instead (paid extra for extra fries) food was cold.
… moreDoug Brown
Whenecer my wife and I want McDonald’s, we drive all the way to West Springfield from Enfield CT just because the quality and service is ALWAYS AMAZING. I have yet to be served cold fries…. bit it never happens
… more