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Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 350 locations in 32 U.S.
Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.
Address and Contact Information
Address: 300 Mishawum Rd #700, Woburn, MA 01801
Phone: (781) 208-6166
Website: https://shakeshack.com/location/woburn-ma?utm_source=google&utm_medium=listing
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Shake Shack at 300 Mishawum Rd Woburn, MA
Woburn. Woburn, MA. Shack Info. Address. 300 Mishawum Rd. Woburn, MA 01801. Phone Number. 781-208-6166. Store Hours. sun. 10:30 AM – 11:00 PM.
Locations | Shake Shack
… Woburn More Info Directions. Woburn. More Info Directions. Princeton More Info … MA 02128 Terminal C. United States. More info about Boston Logan …
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Reviews
Bill Jenkins
Very Disappointing
This was NOT Shake Shack!
I’ve been to Shake Shack on the West Coast many times and this was not it. First they want me to tip the people making and serving the food before they do their job – NO; no where on the West Coast did I ever see this. This fast food restaurant was dirty, the tables were not wiped, the paint was worn off the door to the back, and the tables were worn out. All of this didn’t sit well with me for a place known as a “high end” burger joint. They didn’t even have free internet!
Does my photo look like $23 worth?
1) Fries: stale! I know fries and these were sitting under the heat lamp too long. There is no excuse for this. This is all computerized now. No one needs to think.
2) Burger: OMG. They have over 20 different options on their website; only 8 showed up on the board behind the register. I wanted to get the ShakeBurger Lettuce Wrap; it wasn’t on their board and the guy at the register acted like no one ever orders it and when they do get an order they chop up the burger – NO, next. How about the SmokeShack? That comes with cherry peppers; no take that off. I get it – no tomato – damn. The little slip that came with the burger tells the story: single cheese, add shake sauce, add bacon; everything is customized! This was supposed to come with some lettuce; do you see any in the photo? This was a total failure to me. They spread out the burger like you do when you fan the cards you’re dealt with in poker to make the burger look larger than it actually is.
3) Shake: small. I don’t remember the shakes even coming in this shape of cup. The guy at the register wanted to add on all kinds of things to this; I declined them. No doubt they would have added to my bill. I bet there’s only 10 oz of product in that cup; certainly no more than 12 oz and definitely not 16 oz.
My prediction is all these burger joints are going to go out of business. They’ve jacked up the prices so high, I can’t afford to eat at them and if they’re going to do such a poor job at preparation, I’m out. Like I said above, this was a huge disappointment to me. I recommend staying away. There’s no place to park here anyway.
… moreThis was NOT Shake Shack!
I’ve been to Shake Shack on the West Coast many times and this was not it. First they want me to tip the people making and serving the food before they do their job – NO; no where on the West Coast did I ever see this. This fast food restaurant was dirty, the tables were not wiped, the paint was worn off the door to the back, and the tables were worn out. All of this didn’t sit well with me for a place known as a “high end” burger joint. They didn’t even have free internet!
Does my photo look like $23 worth?
1) Fries: stale! I know fries and these were sitting under the heat lamp too long. There is no excuse for this. This is all computerized now. No one needs to think.
2) Burger: OMG. They have over 20 different options on their website; only 8 showed up on the board behind the register. I wanted to get the ShakeBurger Lettuce Wrap; it wasn’t on their board and the guy at the register acted like no one ever orders it and when they do get an order they chop up the burger – NO, next. How about the SmokeShack? That comes with cherry peppers; no take that off. I get it – no tomato – damn. The little slip that came with the burger tells the story: single cheese, add shake sauce, add bacon; everything is customized! This was supposed to come with some lettuce; do you see any in the photo? This was a total failure to me. They spread out the burger like you do when you fan the cards you’re dealt with in poker to make the burger look larger than it actually is.
3) Shake: small. I don’t remember the shakes even coming in this shape of cup. The guy at the register wanted to add on all kinds of things to this; I declined them. No doubt they would have added to my bill. I bet there’s only 10 oz of product in that cup; certainly no more than 12 oz and definitely not 16 oz.
My prediction is all these burger joints are going to go out of business. They’ve jacked up the prices so high, I can’t afford to eat at them and if they’re going to do such a poor job at preparation, I’m out. Like I said above, this was a huge disappointment to me. I recommend staying away. There’s no place to park here anyway.
Scott Morey
Got the K Shack Fried Chicken Sandwich and a Popping Boba Lemonade. The sandwich was good, very strong sesame flavor. The lemonade was refreshing.
… moreJanyne R.
It was our first time, so of course we have questions about the menu but, guess what? The guy at register didn’t care. He answered our questions in the way that make me and my kids felt embarrassed just to be there. Very uncomfortable situation like we shouldn’t be there. His laziness, body language and the way he looked at us, pass this msg/vibe: “I don’t care about it you guys, figure it out by yourselves or just leave and go eat somewhere else”.
Awful!!! Even my kids said_ Mom this is the first time and the last!.
About the food ➡
Order:
Burgers, fries, milkshake and soda.
Burgers tastes good but are very small. With the lack of communication we ordered them and for our surprise the size is similar to Burger King Jr.bacon sandwich. Just to give an idea, my son is 6’1″, 17 years old and eat a lot. When we go to McDonald’s he eats: 2 big Mac’s with cheese, spice ck sandwich, large fries, large coke, large milkshake and sometimes a oreo Mc Flurry. At this place, he wasn’t hungry, lol, and ordered 2 burgers, large milkshake and fries, but it wasn’t enough. Due to bad stuff, he didn’t want to order anything else there. My daughter got a milkshake, burguer and fries and I just had a burguer,fries, and soda.
Both of my kids hated the chocolate milkshake and drink not even half of it.
If your kids like shakes from McDonald’s or burguer king, they will hate it as well.
VERY EXPENSIVE. I don’t mind the price as long the food is really good and the stuff make me feel welcomed and treats me well. Here, no!
We waiting long time to get the order.
I hope this honest review can help you all.
… moreAwful!!! Even my kids said_ Mom this is the first time and the last!.
About the food ➡
Order:
Burgers, fries, milkshake and soda.
Burgers tastes good but are very small. With the lack of communication we ordered them and for our surprise the size is similar to Burger King Jr.bacon sandwich. Just to give an idea, my son is 6’1″, 17 years old and eat a lot. When we go to McDonald’s he eats: 2 big Mac’s with cheese, spice ck sandwich, large fries, large coke, large milkshake and sometimes a oreo Mc Flurry. At this place, he wasn’t hungry, lol, and ordered 2 burgers, large milkshake and fries, but it wasn’t enough. Due to bad stuff, he didn’t want to order anything else there. My daughter got a milkshake, burguer and fries and I just had a burguer,fries, and soda.
Both of my kids hated the chocolate milkshake and drink not even half of it.
If your kids like shakes from McDonald’s or burguer king, they will hate it as well.
VERY EXPENSIVE. I don’t mind the price as long the food is really good and the stuff make me feel welcomed and treats me well. Here, no!
We waiting long time to get the order.
I hope this honest review can help you all.
ADV AD
Jaime provided the best Customer service, he went Above and beyond with service…getting us what we needed, I never experienced that here nor at any other food place. He was kind, respectful, smiling. He took the 1-2 mins to ensure we had everything we needed to enjoy our meal. He deserves a raise because a worker like him is a dime a dozen. Thank you Jaime (hope I spelled your name right) you sincerely made a bad day better with your kindness and smile and your awesome friendly service!!!!
… moreAlyson Bennett
I had a bad experience at another location awhile back. I came in to this location giving it another chance cause I was in the area. Manager Tyler definitely made my experience so much better. Very knowledgeable on the menu and had great suggestions. Thanks Tyler!
… moreC S
This was my first time visiting the Woburn location. I love their Shroom burger (I know, mushrooms is an acquired taste) and they took it to the next level adding black truffles! OMG, it’s like a taste bud party!!! I also tried the truffle/parmesan fries as part of my meal and it was divine! Crispy and just the right temperature. This location is super clean, the space is more open than others and there’s a flow to customers, I didn’t have to wait to order at all, even though it was lunchtime. I’m glad I found Shake Shack in the area, the associates were very friendly and really lifted up my spirits today!
… moreMj
This place is okay at best. It is overpriced I think Wendy’s cheeseburger deluxe is a dollar and the same size as shake shack’s burger at $5.49. The Food was warm,the cheese fries were cold with a clump of cheese in the middle. Everything is sold separate so it gets expensive it’s definitely not worth the price. I definitely would not eat here again unless it’s the only food within a 50 mi radius. The only thing I wasn’t disappointed in was the black and white milkshake It was the only thing that tasted good price of a milkshake is $5.49 and extra for whipped cream. The trash can was overflowing so we couldn’t clean up properly. If Google had half stars I would give it 2.5 at best.
… moreWemerson 2025
I come to this restaurant almost every day, and the staff here is truly amazing. They’re incredibly polite, always welcoming, and they do an outstanding job. They really deserve recognition. There are very few places with customer service as good as this one.”
… moreBasel Assaf
This is a relatively new Shake Shack in this area. I have to put forward and admit that I’m not the most avid Shake Shack person, I like Five Guys more. But I’ll try to be fair in my review.
This branch is nicely spacious. It’s broken in 3 main areas: 1) food ordering area, 2) main seating area, and outdoors seating area.
The space of the food ordering area is the best I’ve seen for restaurants in this category. It’s big and open yet very welcoming. It also has some bar seating. The main seating area is also spacious and open with booths, semi-booth, and table seating. The outdoor area is also big and nice, but was empty due to the cold weather.
There are no wall but all windows, which gives it an amazing open and natural feel.
Now to the food. We ordered a single shakeburger, double shakeburger that was lettuce wrap, 10-piece chicken bites with side of BBQ sauce, fries, chocolate milkshake, and pomegranate yuzu lemonade. All was around $50.
The food was good and delicious. Again not my favorite but fairly good. In fact, it’s among the best Shake Shack burgers I’ve had in this chain of restaurants. The same applies for fries… they were fresh and crispy on the outside but soft and hot on the inside. The yuzu in the lemonade was evident and I like that, but I think it was too sweet. The milkshake was perfectly mixed, but I would have liked it to be more chocolaty.
Chicken bites (aka nuggets) were real and unprocessed chicken white meat. They were lightly coated with a crispy hot batter. I wasn’t impressed, but I still they’re worth it specially if your kids like chicken “nuggets” and you want to give them a better quality meat.
Overall I would recommend this place if you like Shake Shack, you like quality burger, and you like a kids-friendly place that is more or less COVID-appropriate.
… moreThis branch is nicely spacious. It’s broken in 3 main areas: 1) food ordering area, 2) main seating area, and outdoors seating area.
The space of the food ordering area is the best I’ve seen for restaurants in this category. It’s big and open yet very welcoming. It also has some bar seating. The main seating area is also spacious and open with booths, semi-booth, and table seating. The outdoor area is also big and nice, but was empty due to the cold weather.
There are no wall but all windows, which gives it an amazing open and natural feel.
Now to the food. We ordered a single shakeburger, double shakeburger that was lettuce wrap, 10-piece chicken bites with side of BBQ sauce, fries, chocolate milkshake, and pomegranate yuzu lemonade. All was around $50.
The food was good and delicious. Again not my favorite but fairly good. In fact, it’s among the best Shake Shack burgers I’ve had in this chain of restaurants. The same applies for fries… they were fresh and crispy on the outside but soft and hot on the inside. The yuzu in the lemonade was evident and I like that, but I think it was too sweet. The milkshake was perfectly mixed, but I would have liked it to be more chocolaty.
Chicken bites (aka nuggets) were real and unprocessed chicken white meat. They were lightly coated with a crispy hot batter. I wasn’t impressed, but I still they’re worth it specially if your kids like chicken “nuggets” and you want to give them a better quality meat.
Overall I would recommend this place if you like Shake Shack, you like quality burger, and you like a kids-friendly place that is more or less COVID-appropriate.
Chloe Kwak
This burger was so good I heard it whisper, “After all, tomorrow is another bite.” — probably misquoting Gone with the Wind, but who cares when your mouth is full of joy!
… more