Romano’s Macaroni Grill

  3.7 – 1,290 reviews   • Italian restaurant

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Lively Italian chain with an open kitchen, known for small plates, pizzas, pastas & wine.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Romano's Macaroni Grill 78664

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Order and Reservations

Reservations: tripleseat.com

Order: Order online

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Related Web Results

The macaroni grill in Round Rock was closed by the health … – Reddit

178 votes, 64 comments. I went into this location shortly after I moved here in 2008. The entire place wreaked of bad fish smell.

Romano’s Macaroni Grill permanently closes Round Rock location

Per the company’s website, it now only has two Texas locations in McAllen and Selma. Closed March 4; 2501 N. I-35, Round Rock; www.macaronigrill …

Romano’s Macaroni Grill Italian Restaurant

Welcome to Macaroni Grill. Join us tonight for classic Italian dishes made with imported Italian ingredients.

Reviews

Glen Rock
We went there on a Wednesday night around 630 and it was pretty dead. We were one of two tables. However, the service was fantastic. We were greeted immediately and well taken care of. The restaurant was clean, the atmosphere was pleasant, the fire in the fireplace was pretty, and the food came out rippin hot. I just ate at North Italia downtown last week and honestly the chicken Parmesan here was better than theirs, and it was a MASSIVE portion. Well priced at $20 too. Caesar salad was also really good and my wife’s pasta dish was great with the sun-dried tomatoes. Not sure why the place was so empty, but we will definitely be back.
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J A
Went for an early dinner around 4:30 on a Thursday and beat any potential dinner rush. Our server was very nice and attended to us well. We had the truffle fries which were delicious as is their homemade ketchup. The passion citrus was also one of our favorites. They did seat us extremely close to the one other family in there which was not as comfortable and the seat was ripped, but other than that it was a great time out.
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M.o.a.properties
On Saturday, 3 December 2022, I placed an order at the Macaroni Grille in Round Rock, Texas. I ordered: Truffle Macaroni, Truffle Fries , Pasta Milano, Pick 2 Apps which were bruschetta and fried mozzarella, Kids meal Alfredo and Ravioli, 3 Loaves of rustic bread, which was to be picked up at 8:30 p.m. I arrived at 8:28 p.m. and called to let them know that I had arrived, and that I was in slot 3. I was told that, “they were bagging my order right now,” and that it should be out in less than a minute. At 8:47 p.m., I went inside and asked about my order. I was directed to the bar where they told me that my order would be out, “in just a few minutes,” and that thy were frying up the fries. I went back outside, and waited patiently for my food. At 8:55 p.m., I called and asked to speak to a manager, I was placed on hold and then a manager came on and told me that, ” a lot of orders came in,” and that my order would be out in a minute. (No apology, no asking for understanding, just basically telling me that I was going to get my food whenever they decided to give it to me.) The manager finally came out at 8:59 asked if I was my name, put the food in my window and left, almost causing me to drop the food. All of this was frustrating and unacceptable, but the condition of the food was what really caused issue. I was missing the Fried Mozzarella from my order, The kids pasta had no sauce on it, the macaroni had the incorrect noodles and was dry and unappetizing, the bruschetta was warm and mushy instead of cold and refreshing ( A clear indicator of how long the order had been sitting at room temperature), the drinks were wrong, all of the food was stone cold unappetizing and inedible, but none of that was the worst part. I received spoiled Olive oil and Moldy cheese! A kitchen that is that careless can not be trusted, and frankly is probably in violation of many health codes. Ironically after all of this, the receipt was suspiciously absent from my bag. Luckily it was an online order, so I had the confirmation number via email. Not only was the food of poor and unacceptable quality, it was unsafe and unsanitary to eat. We had to go and spend another $73 on food after this. This was a horrific experience all of the way around. I paid $69 for food that I couldn’t even eat. I tried to call back and request a refund but I was put on hold and they never answered again. I called again on Sunday, 4 December 2022, and I got the same response. The service was bad enough, the food was horrible, but the mold really was just far too much. I was on Vacation and unfamiliar with the area, so I tried to pick something familiar to eat and I ended up regretting it. If you want delicious food, amazing service, and a good experience, then do not go here.
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Tammye Farmer-Holloman
We went during slow hours as you can see in the pic. The waiter must be new because he brought the oil but we had to ask for the bread. We also had to ask for fresh cracked pepper. He never offered extra cheese. The food tasted as expected. I noticed that the sole fish was no longer offered. When did that happen!
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Brittany Gay
Ocleta made my time there a joy. I had asked if I could possibly plug my phone in somewhere, so she gave me an available spot far from her other tables. This meant that she had to zip back and forth the whole time, and she STILL checked on me like 7 times, with a smile on her face. Additionally, she had the kitchen load up the parmesan fries like an old menu item they had. I appreciated her service so much that I had to recommend her to her manager and write it on the receipt. Will be going back today!
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matt judice
We made reservations a few days ago for mother’s Day dinner. We arrived about 10 minutes ahead, checked in with the hostess and I was told they were running behind and it would be about 30 minutes before we could be seated. I understand, it’s a holiday things are busy no worries.

Almost exactly on 30 minutes we were seated, the server came to the table before asking for a drink order let us know the soonest he could get food out would be an hour. Seemed strange they the hostess didn’t mention this, so we assumed the time was inflated a bit to accommodate the busy restaurant.

We order drinks ( tea sand soda) and then order calamari, bruschetta, and 5 entrees ( my son wanted the chicken caprese salad along with his meal. The server brought us bread and olive oil and about an hour in the calamari showed up. 15 minutes later the caprese salad.

Hour and half into service I asked the server if he had an idea of when we might expect the rest of then entrees and the bruschetta….

This is where the meal gets weird, he launched into a speech about how the GM knew this was coming and they should have shut down togo orders and how they should have hire more people….he was loud enough that the tables next to ours were now looking and watching this crazy display. He then offered to drag the GM out of the kitchen and give us the corporate number so we could call and complain. He also let us know that he would be calling corporate to complain as well….

Whew…so we declined his offer and instead asked for the check for everything we had eaten so we could go find something else to eat on the way home. He brought the check with the bruschetta listed (bruschetta that never made the table). We let him know he went to the back and out came through hostess with plates of food for our table and she asked,”you don’t want it?”

I need to clarify we asked minutes earlier when the food would come out. No one knew and the suddenly it showed up at the table. How sketchy the food was ready and no one knew? Where did this food come from? Was this our order or someone else’s?

We declined and just asked to pay the bill, the server came back and nearly shouted,”good news your bill was comped, you can still tip me if you want to.”

*I need to note I never asked to speak with the manager, a discount or free food.*

I did leave a tip for his trouble but it will be a mother’s day meal we will never forget, as I said earlier such a weird experience.
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Joy Medford
I want to start by stating our server, Cathy, deserves 10 stars! She was sweet, patient and kind and the best part of the visit tonight.

As much as I love the food here, no AC is a deal breaker. As of today, their AC has been out for four days…but they don’t tell you this when they seat you so you might just think they just don’t have it turned up. I can’t imagine how four days have gone by and the manager hasn’t figured out how to buy a few fans for the dining room.

The restaurant is also dirty. Every surface was covered in dust, and the display table at the front had the addition of hair. Our first set of utensils for all three of us were filthy. Salt and pepper shakers were coated in food.

The manager of this location needs some retraining. He/she is obviously not paying attention or doesn’t care.
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Christina M.
Cathy sat us down for a post Valentine’s Day celebration, in a restaurant that we had all to ourselves! The Italian margarita is highly recommended! I kept a keto with a “Pollo Caprise and he had the Mamas Trio. Kathy is amazing and you would be lucky to have her*. She’s excellent customer service.
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Lars Svemark
Friendly service with good food would sum this place up. I had a fresh parmesan chicken salad while my daughter had a margarita pizza. Both tasted were good. The free bread they serve is amazing! Just saying. The atmosphere was perfect, it was rainy and cold outside and we were seated by the fireplace perfect!!
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Kelly S
We recently moved into the area and decided to give this place a try for dinner on a Saturday night. The place looks nice on the inside, and surprisingly was not at all busy. We were impressed by the food, and more so that the wine menu had better options than say, Olive Garden. For those reasons alone we will definitely be back. Service was quick, though it wasn’t busy.. I haven’t been to a macaroni grill in a few years, and judging by the outside this place looks a little run down. Definitely won’t disappoint if you make it inside. 🙂
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