Steven Danby
I previously left a 5 star review. I have been coming in once a week for 5 months. I will not be back. They charge for water. Cups for water are no longer available.
This is a crime, and the money hungry franchisee of this location made an awful choice.
… moredamyous thomas
The food was raw and burnt at the same time I was eating the cinnamon rolls and bite right in to raw dough I ate the brownies and they were dry and burnt at the bottom the pasta was good the salad was good it was a cool environment and staff seems cool but raw and burnt food is a no the pizza kept coming out fresh which was good but now I feel a little ill
… moreAdan Botello
You’re regular Cicis Pizza and this one has a drive thru. Ordered a couple of pizzas and wings online and picked up on the drive thru window. Makes it convenient for a weekday dinner meal. Pizzas were ok I wish the crust had been more crispy, wings also a little on the soggy skin side instead of crispy but it was good overall for the price.
… moreLee Brown
I know from experience this establishment is for there community in so many ways. The food and atmosphere is great. They also give to families in need in the community…… 5 stars all day!
… moreAdrian Torres
Well, just another Cicis I won’t visit again. This store, like the one on Northwest Hwy, no longer gives water for free. Another Cicis that treats EVERY customer as if they’re thieves instead of confronting the people that actually steal drinks. So far the only store that still gives free water is located on Columbia Ave in Dallas, they’re still on the customers side. Hopefully that doesn’t change, otherwise I would unfortunately never eat at another Cicis. As for this store on Samuells, you lost a customer today.
… moreSir Sensei
I’ve only ever done take out for this location. It has a little drive thru for pick up orders which is cool also. Only reason I’m giving it 4 stars it’s because I ordered the “Jack O’ Lantern” pizza and what they gave me was…not that. I posted what it’s supposed to look like and what I received. Outside of that abstract art version of a smiley face it wasn’t bad.
… moreAndrea Prado
Last night got out of the cicis on samuell. And really mad. First when we arrived there where no pizzas ready, then when finally one got out it was all burned. We always order for a special pizza and been always taken to our table. My whole family and I where eating salad waiting for our order and we saw it had already been a long wait so my husband went to ask and the lady said they never do that and he started explaining that yeah it was not the first time we ordered and she started to ignore him completely he was speaking and she ignored him and all the time with her airpod on. And he asked for the manager and she said she was the manager. But That is so disrespectful. What can you expect from a person like that. Sorry but my family and I have our own business and we always try to keep the client satisfaction. Because that is what helps your restaurant unique, the client satisfaction but food not ready in a buffet? First pizza burned and the rest they were ALL raw and not only the pizza, the cinnamon rolls too and to all that add that attitude?? nop not going back. Her name is Lucy they said. I had to put complain cause got out and I was still hungry. So my family and I had to find another place were we could eat right.
… moreAmy Robertson
Brought my nieces to dinner on a Friday evening and we left full and happy. Salad was fresh, pizza selection was great. We ordered a pizza and waited only about 5 min. The place was clean. Lots of arcade games for kids to enjoy. Good music too 🙂
… moreMelissa Contreras
This location is very clean well kept. I enjoyed my experience. The food is good, and the salad bar was my favorite.
… moreTyra C
Arrived at this location @10:15pm for buffets and my son to play at the arcade. Unfortunately for my family and I, none of the pizza on the line was freshly made and when I attempted to order a personalized pizza like the signs displays, I was told that that they weren’t making personalized pizza because they were” low on dough”. If that isn’t bad enough, there wasn’t any desserts out. So not only did I waste my money on 2 adult buffets and 1 kid buffet, but my son was also not allowed to play at the arcade because everything was blocked off by cones before 10:40pm. I spoke with the “manager” Pearla and according to her the arcade and buffet technically closes @ 10:30pm. There are no signs on the door nor window that states this information. This was a complete waste of my time and money.
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