Panera Bread

  3.9 – 1,441 reviews   • Cafe

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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Kansas City is here with warmth and welcome. Panera Bread. Food as it should be.

Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Panera Bread 64154

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Panera Bread Locations in Kansas City, MO

Kansas City – N Church Rd north of Route 152. 8580 Church Road, Kansas City MO. Cafe# 202372 ; Kansas City – Plaza Area – Pennsylvania Ave @ 47th St. 4700 …

Panera Bread – Kansas City – Crown Center

Panera Bread · Hours. Sun: 7:00 am-5:00 pm. Mon: 6:00 am-8:00 pm. Tue: 6:00 am-8:00 pm. Wed: 6:00 am-8:00 pm. Thu: 6:00 am-8:00 pm. Fri: 6:00 am-8:00 pm. Sat: 7: …

Panera Bread Locations in The United States

… Kansas (25)Kentucky (34)Louisiana (11)Maine (6)Maryland (54)Massachusetts (64)Michigan (82)Minnesota (32)Mississippi (4)Missouri (70)Montana (5)Nebraska (13) …

Reviews

Victoria Partridge
Very very upset. I always get the baked potato soup and it’s always the perfect consistency of soup and potatoes but not today. Today I was give a bowl of mashed potatoes like the bottom of the soup pan was scraped like I got the last little bit and there is nothing soupy about this. I was looking forward to finally eating after I did not get a break at work and had an appointment to rush to.
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Sara
We went for lunch and the cashier didn’t listen. We ordered bread bowls, and she gave us cups. She also didn’t know how to handle money, or make change. She had her cell phone for calculator, which wouldn’t be a problem, except even using that she didn’t do it right. My total was $40.68. I gave her 2 twenty’s and 1 one dollar bill.

She then requested a ten dollar bill on top of that. So I explained I gave her $41, which covered my bill and only needed 32 cents back. Then she asked for a five dollar bill, which I gave to her because I didn’t want to look rude, and then she gave me $4.32 back.

The exchange didn’t make sense. This was the first time we have tried here and we are very disappointed. $40.68 is alot of money for maybe (and I feel that is being generous) a 1/2 cup of soup and one third of a piece bread I don’t normally request a refund, but in this situation, I do politely ask that I get a refund.

The baguette wasn’t bad, but the soup itself tasted and looked just like Campbell’s Chunky Chicken Noodle soup (which I like, but for this price I could’ve bought a can myself and at least felt like I had a meal).

I wrote that to their contact us on their website because I live almost 2 hours away. I will provide a picture of their response, as well as our receipt, and a soup cup
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Ivan Reyes
The worst panera I have seen during long time. I got a really super small sandwich with super tiny portion of chicken and missed ingredients, unflavored soup and in the end I pay around 13 dls for a pick 2 deal. Is this a real service in this store??? Please just go to other place and do not waste your money for a bad service.
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Sofia Puzinovskaa
I am extremely disappointed with the service at Panera Bread. This is already the second time in a row that my order was poorly made.

In my previous order, half of the ingredients were missing, and everything was carelessly put together. I decided to give Panera another chance, but today’s order was even worse:
• The sandwich was again missing the listed ingredients (corn and avocado).
• Everything was just thrown into one pile, and when I opened the package, the whole sandwich completely fell apart. It looked like no one even tried to prepare it properly.
• On top of that, I only received two napkins, which is absolutely not enough for such a messy meal.

I am very angry because instead of a proper meal, I got nothing but disappointment and frustration. This is absolutely not the quality I expect from Panera Bread.

Please investigate this situation immediately and let me know what actions will be taken to fix it.
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ANA O
This review goes straight to the Manager of this place.

– this is a common food-safety issue when gloves are handled incorrectly.

I noticed front cashier this morning put on gloves without washing their hands first and touched multiple surfaces while handling the gloves then proceeded to serve the bakery item which defeats the purpose of wearing them. It would be much more sanitary to use tongs when serving bakery items. It’s cleaner, and prevent direct contact with food.
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Apartment Zoo
I paid for a family meal which is a quart of soup, 4 half sandwiches, a baguette, and a family size salad. I’ve ordered it off and on 3 years from Panera. This time I did not receive the franchise standard advertised meal. I am actually livid over what I received because it is not what I paid for.

I received 4 sandwiches half the size of normal (so quarter size). The bread was cut as thin as possible, almost no toppings, and sloppily thrown together. They were so small they fit in the palm of your hand like a slider. It’s clear they thought if they made them tiny they’d save $ as a restaurant.

I received a 1 person salad that was half full so not even the standard whole menu salad. It was bad, wilted lettuce, and again, was sloppily tossed in the bowl. It was inedible so I had to throw it out.

I received a 75% full quart of soup that when measured out was 3 cups as expected, not 4 to equal the advertised quart.

I received a baguette.The baguette was normal.

So in total I received salad for <1, soup for 3, and sandwiches for 2 when it is advertised as 4 cups of soup, 4 person salad, sandwiches for 4. Highway robbery.

I will never be returning to this location and frankly, I’m boycotting Panera now. After declining food quality and service and a cruddy new menu filled with pizza I’m over it. This is the last straw. Clearly they don’t need my $.

Texas roadhouse has never EVER stiffed me on a family meal. And their base level meal is the same price.(35-40$ for 4 people). When I order family meals from other restaurants it comes exactly as advertised. That’s what I expect as a consumer and I work too hard to receive half my food missing or bad and needs to be thrown out.
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Myndi Gullickson
I went through the drive thru and there was one car in front of me. I ordered a pick two with soup and sandwich. Nothing special about either one. 17 minutes later I got my food. Inexcusable! There were several people working, not many people in the parking lot or Lobby and yet nothing. If I wouldn’t have paid I would have left. I was late to my second job and the only thing said was “sorry about that, it just got busy all of a sudden.”
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gary green
The food was absolutely terrible and had been sitting for quite a while. The coffee was bitter, and the service was nonexistent at the end of the whole thing I’ve got to say that the manager was more than fair. He refunded our money for the meal. I hate put up the review, but I hate for people that go in there and expect to get Panera bread food like we’ve had at other place. This is not one of them.
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Amy Watowa
The tomato basil bread loaf is outstanding as was the chicken salad. Cookies were ok unfortunately and at 3.99 and 5.99 each I expected them to be better and fresh. The gal at the counter was extremely pleasant and accommodating when I asked for something not on the menu. Overall good except for the cookies (all 54 dollars of them!)
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Lina Vezzani-Katano
Customer service is great here, especially by the management. Gavin goes above and beyond to make the customers happy, and his kindness is well appreciated. There are other staff in leadership that I do not have their names but I just want to say thank you and their efforts are recognized!
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