Noah Grady
We used the mobile app to make our order, after we placed it we pulled up to one of the mobile app spots. We ordered for 6 people which included a sandwich for everyone and hash browns totaling 14 hash browns plus a drink for each of us. We waited for 20 minutes then someone came out with a smaller bag which had just the hash browns in it she asked “did you order 14 hash browns” we replied “yes but with the sandwiches and drinks.” Then we had a back and forth with her saying all of it is in the bag and us saying this small bag can’t fit 14 hash browns 6 sandwiches and 6 drinks. After the back and forth she went back inside then a few minutes later another lady came out with the rest of our order. We took it and she walked away but after what had just happened we decided to check it just in case and we were still missing a McMuffin. So we pulled around the drive thru told the guy we were missing a mcmuffin then went up to the last window and after showing the receipt we were IMMEDIATELY given the mcmuffin which told us that it was made but left out of the rest of the order. From placing the order to having all our food 30 minutes had passed. We were provided no apology for any of it. Even after all that every hash brown was so greasy that the parts that were in the little pouches were stuck and couldn’t be removed so most of them were unable to be eaten.
… moreJustin Krauss
Came here to eat with my son’s traveling through State went into the bathroom that urinal doesn’t work the floors are completely disgusting the mirror has the grime on it and smearing all over it the toilet seat is completely broken with poop on it it hasn’t been cleaned in at least two weeks whoever the manager at this place is definitely needs to be reprimanded or demoted because this is absolutely insane that he would let something like this happen
… moreZoey Pittman
The employees were cussing and screaming at one another and threatening to harm others. Our food was RAW I mean mooing! We also waited 30 minutes on 2 hamburgers.
… moreAlaizah Of New Orleans
The food is been nice & hot the last few times that I been, so they getting much better with that but the kids are still too unprofessional with the foul language in front of customers and socializing in the lobby while customers wait for food or orders to be taken and some of those I seen waiting were first responders who do not get much time to eat so they do not have the luxury of waiting on people to play around while they wait for their food they want a chance to eat hot. The managers are nice people though and the employees are decent people they just need stricter guidance and tough love which is OK at a work place especially for younger employees who tend to be immature
… moreLindsey Herr
Terrible service!!!! It’s happened several times. Our order isn’t right, they get mad if you ask for anything (that the forgot), and it’s just an overall terrible experience!!! After asking for extra sauce in our bag, the lady said “ok” and had us pull forward to wait. We ordered 3 McChickens with cheese. Guess what? ALL 3 made with no cheese. That sauce we asked for? Not 1 in the bag. So we went and asked for sauce. The lady was all huffy, gave us 1 and walked off. Wouldn’t come back. These people don’t CARE. They don’t care if it’s wrong, if they messed up, if we didn’t get our sauces… DO BETTER!!!! Terrible service, bad work ethics.
… moreJasmine Harper
Morning crew is great, quick, and very sweet. Seems like after 12pm it gets worse throughout the day. Used the second drive through lane one time and I sat there just waiting. Everyone else got their order through the other lane. Half of the staff is also very rude. Currently, there are 9 cars waiting on their food in parked spots. I’ve seen people frustrated and leave their cars to go inside to get their food. I’ve seen two people just leave without their food because they’re tired of waiting. I’m sure this is due to a staffing issue, but this has been an issue for months.
… moreZach
While the food and service was decent, the cleanliness of this restaurant is to be questioned. It is stinky with sticky floors and the bathrooms are disgusting. The men’s restroom had a broken stall with pee all over it, and I couldn’t even wash my hands because the soap dispenser was broken and busted open.
… moreVeryMeta
Terrible service, can’t get an order right. Took far too long to get my food, ~30 minute wait at 8PM and the only car in the drive through. Employees were rude on the intercom while taking my order and I will not be returning.
… morePeter Dang
Food taste old and not fresh. Food particles under table. Bathroom dirty and smell like urine. Service slow. Also, out of the 5 monopoly food items only received 2 monopoly pieces out of 5. Rip-off.
… moreRoena Trunnell
60 ➕️people early in the morning theses folks was very professional and own their job definitely KUDOS Manger could be paid higher to train others store to step up and serve their store. Only thing needed was more bathroom
… more