Lisa Kaminski
Food is ok. Staff is sweet. But everything in this place is so dirty and gross. Chairs were sticky. In fact almost everything was sticky. It needs a very deep clean. I’m not even a clean freak. It’s just not looked after well. Makes me wonder how clean the food is.
… moreRobert Davis
I can’t say enough about the quality and taste of the food. I’ve eaten here for years and I can promise it’s better and more affordable than it’s competitors. What I believe truly sets them apart for me is their service. In a world where everything cost more eating out has become a luxury how you treat me shows me how you value the money that I work extremely hard for to give you. Though I have only eaten at Freebirds in Austin and the Katy location on Mason rd, their service and customer resolution shows me they truly care about my patronage.
… moreRaquel Stewart
I wanted a lighter lunch so I ordered the halfbird bowl. There were a lot of options and the food was tasty. I recommend the chips and queso. The staff here are nice, friendly and helpful people.
… moreJoshua Brown
At 7:15 place was so dark inside I almost thought they were closed, no open sign but no closed either so I got the door. FREEBIRDS 6 years ago was twice a week lunch spot when I lived in Texas, now I only get when visiting. But I must say it seems to have gone down hill.. steak was dry and almost flaked like roast over cooked and no cayenne tortillas and no salsa pumps by the drinks. Not a location issue more of a franchise thing.. just saying
… moreBetsy Vazquez
Visited during lunch time. Place was pretty much empty. Ordered a bowl, asked to try both of their rices since it’s my first time trying this place. Rice was undercooked and dry. Portions of the meat are really small. A few options of vegetables, I ordered corn and Pico de gallo. At the end my bowl was half empty. The only good thing is the variety of sauces they offer. Other than that it’s not worth the price. I will stick with Chipotle. I don’t recommend it.
… moreZo Schmitt
If there were a Hall of Fame for burrito-artists, Travis wouldn’t just have his name on the wall — he’d have his own wing.
From the moment he approached the line, the atmosphere in Freebirds shifted. The lights seemed brighter. The foil glistened with more determination. The rice? Fluffier. The vibe? Immaculate.
Travis didn’t just make a burrito… he crafted a culinary masterpiece with the precision of a surgeon and the enthusiasm of a golden retriever seeing its owner come home. Every scoop he placed into that tortilla felt like a personal blessing. The man seasons with confidence. He folds with destiny. He wraps with purpose.
When he handed me my burrito, I swear a faint choir sang. I took one bite and immediately understood the meaning of joy, hope, and maybe even world peace. If every human on earth had a Travis-made burrito, there would be no wars. No sadness. Only salsa.
If you go to Freebirds and don’t let Travis serve you, you are cheating yourself out of an encounter with greatness. The man is a burrito Michelangelo, and the line is his Sistine Chapel.
Travis, thank you for your service. Humanity owes you.
… moremoranda grady
I DO NOT RECOMMEND THAT ANYONE EATS HERE I WAS SERVED RAW CHICKEN!!! I was here the day before yesterday 10/28 around 8:30 pm ordered the chicken bowl. Before I left decided to leave them a good review because the cooks were friendly. I started eating my bowl around 10:00 pm after their closing time, as I’m eating the bowl I noticed a weird texture with the chicken and I started picking through it to find out I WAS SERVED RAW CHICKEN I ended up throwing up being disgusted with the situation. I decided to save the plate went to the place the next day after I got off around 6:30 pm.Spoke with a manager showed him the plate, the good review I left, and my bank statement since the cashier did not provide a receipt. The supposed manager on duty confirmed the meat was indeed raw and asked if I wanted the food remade. I equested a refund and he attempted to give me refund made a few calls to the upper
management ( said he was calling for help on how , do the refund) I waited and waited he then came over to give me the runaround that he is unable to give me the refund because it’s the next day after getting the food and now he would have to go through corporate and that his manager would call me on Thursday took my name and number down on a sticky note. I have not heard from anyone. This is horrible customer service and a safety hazard. Luckily I didn’t get sick!
… moreXB Verdinez
Love this place, always feel at home when I come here. My favorite burrito place ✨️
… moreChelsea Santos (April)
Karen and the crew were outstanding and so incredibility accommodating for our orders. They made our experience above and beyond, and brightened our whole day. The teamwork between them and the sincerity towards us exemplified what the service industry is all about: not just performing a service, but rather being of service to one and other with love, community and the heart that makes the world a better place. ♡
… moreJazmin Yarzabal
Maya was an absolute dream she was so nice and very convincing when it came to what I should get and she had amazing service and was very clean about how she approached everthing about taking my order she was so polite and we had a great conversation she asked me about my day and was a dream
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