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Welcome to your Orlando Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 9500 McKenna Dr, Orlando, FL 32819
Phone: (407) 757-7001
Website: https://www.chick-fil-a.com/locations/fl/universal-blvd?utm_source=google&utm_medium=gmb
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Clara Rivera
Impressive A nice and calm family atmosphere. Located in Central Florida right across the convention center concourse. One of the biggest Chick Fil A restaurants I have ever experienced. Worth the price and quality. Manager Issac very attentive and knowledgeable. Thank you. Hats off to the cook
… moreRobin Denny, MBA
We landed at the airport late, hungry, and slightly feral. Every restaurant was closed by our Airbnb.
So there we were… walking five blocks in the rain like a low-budget survival documentary.
We finally spotted the glow of hope: Chick-fil-A. The drive-thru was open. The dining room was closed. And we stood there, soaked and desperate, debating whether walking up to a drive-thru would get us arrested or adopted.
With SIX minutes to close, these absolute legends took our order. No eye rolls. No “sorry, we’re closing.” Just pure kindness and waffle fries.
They fed three rain-drenched airport refugees and restored our faith in humanity.
10/10. Would dramatically trek through a rainstorm again. ⭐️⭐️⭐️⭐️⭐️
… moreSo there we were… walking five blocks in the rain like a low-budget survival documentary.
We finally spotted the glow of hope: Chick-fil-A. The drive-thru was open. The dining room was closed. And we stood there, soaked and desperate, debating whether walking up to a drive-thru would get us arrested or adopted.
With SIX minutes to close, these absolute legends took our order. No eye rolls. No “sorry, we’re closing.” Just pure kindness and waffle fries.
They fed three rain-drenched airport refugees and restored our faith in humanity.
10/10. Would dramatically trek through a rainstorm again. ⭐️⭐️⭐️⭐️⭐️
Colonel Shaki
Good food, great staff.
We had the talk twice with the manager, and we had the chance to try many different sauces.
It was a great experience!
… moreWe had the talk twice with the manager, and we had the chance to try many different sauces.
It was a great experience!
Shaunte Alexander
I put my order in through the app. Pulled in to the drive thru and gave my name. She asked if I wanted to make any changes to my order or add anything, which I appreciate. I pulled up to the window and was greeted again with my drink in hand. A few minutes later had my food and it was accurately made with my sauces as well. Any time I go to Chik Fil A, this is the service I expect and receive every time!! Staff is always pleasant with a smile.on their faces!!
… moreJillian Gilbey
Slowest drive thru experience I’ve ever had at a Chick-fil-A. Our experience with the night staff was consistent with the other reviews – they don’t want to be there. It’s a Chick-fil-A by all of the resorts, so it’s always going to get your business. Just block off 2-3x longer than normal for your visit and you’ll be good.
… moreRebekah
Roger was amazing! Super nice, genuinely funny, and made the whole experience enjoyable. He even took my trash (which was such a win ) and helped make my new gear look and feel great. You can tell he actually cares and goes the extra mile. 10/10 experience—Roger is the best! Food great pre usually
… moree.gabee.
without a doubt, this chick fil a has thee best customer service and food in ALL of central FL. i was greeted as soon as i entered , the place was clean from top to bottom ( including restrooms), and was checked on by not 1 but 2 employees while enjoying my meal. The staff genuinely care and are happy to be there. shoutout to Roger and Jimmie . my niece loved her toy and all of the disney character impressions.
… morePH Chan
Everything as expected from Chik Fil A. Clean restaurant, friendly efficient staff, solid fast food. The spicy chicken sandwich with pimento cheese was good, but a little too sweet for my taste and surprisingly juicy and sticky. I ordered the side salad instead of fries with my meal, and was very pleased. Nice quality fast food salad but it was a generous size and the toasted red pepper bits were very tasty. So good value overall and worth the trip.
… moreRichard Rich
There is so much good to say about this CFA’s location, but I will be short.
This restaurant is almost as big as a theme park and their customer services is even bigger! The dinning room is huge with plenty of seats and big open windows which allow the beautiful Florida sun shine in. There is also outside seating which even though it is close to the road, there were no noticeable noise coming from cars driving by.
I met with the manager (forgot her name but I do know she is from Venezuela) and she gave me a short history of that location. She informed me that the restaurant is the biggest in the nation so far and that it is getting ready for future developments from Universal Studios: EPIC. From the looks and size, it feels that they will have more than enough space to accommodate the EPIC customers.
She gave me a tour of the place and shared with me one piece of information that I was unaware of. Some of the tables at the locations were made by a person (not a company) and that if you look underneath these tables, you will find a short story behind the making of such. So, if you should visit this location, take a moment to look at the long, wooden tables. On top you will find a small plaque and underneath you will see the story.
Customer service here at the time of my visit was top notch. As soon as I entered I was warmly greeted and welcomed by the person at the register. I ordered my food and did not have to worry about if there would be any tables available to sit at because again, there is plenty. While at the table, they would stop by ever so often to ask me was I doing and if I needed a refill for my drink. I don’t think Disney or Universal does this at any of their restaurants.
If ever I am in the area again, I plan on returning and dining there.
… moreThis restaurant is almost as big as a theme park and their customer services is even bigger! The dinning room is huge with plenty of seats and big open windows which allow the beautiful Florida sun shine in. There is also outside seating which even though it is close to the road, there were no noticeable noise coming from cars driving by.
I met with the manager (forgot her name but I do know she is from Venezuela) and she gave me a short history of that location. She informed me that the restaurant is the biggest in the nation so far and that it is getting ready for future developments from Universal Studios: EPIC. From the looks and size, it feels that they will have more than enough space to accommodate the EPIC customers.
She gave me a tour of the place and shared with me one piece of information that I was unaware of. Some of the tables at the locations were made by a person (not a company) and that if you look underneath these tables, you will find a short story behind the making of such. So, if you should visit this location, take a moment to look at the long, wooden tables. On top you will find a small plaque and underneath you will see the story.
Customer service here at the time of my visit was top notch. As soon as I entered I was warmly greeted and welcomed by the person at the register. I ordered my food and did not have to worry about if there would be any tables available to sit at because again, there is plenty. While at the table, they would stop by ever so often to ask me was I doing and if I needed a refill for my drink. I don’t think Disney or Universal does this at any of their restaurants.
If ever I am in the area again, I plan on returning and dining there.
Ava Rose
Came today as a part of the text club and received my order accurately and quickly! Colin took my order and was very friendly and nice! Will definitely come back to this location!
… more