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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1153 N Green Mt Rd, Belleville, IL 62221
Phone: (618) 628-8375
Order and Reservations
Order: Order online
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Reviews
Arizona Mom
I rarely eat our in Shiloh/O’Fallon area because of the kid’s they have working at these fast food places the food and service standards are terrible. The food and customer service is the worst I’ve ever seen in my life and we travel a lot. I ordered dinner for my husband and I since I had a long day at work and errands after work. At 9 pm I went to McDonald’s to order food and went all the way home and they gave me a flattened cheeseburger and tried to say their machine is broken and that’s why it’s that flattened the quarter pounder! Lol…..I DID NOT ORDER A CHEESEBURGER! I ORDERED A QUARTER POUNDER WITH CHEESE. THEY TRIED TO PASS A HAMBURGER AS A QUARTER POUNDER. No ma’am, No my dear McDonald’s was my first job and I have six kid’s and I have eaten a lot of McDonald’s in my 49 years! I know people that own McDonald’s. This is not my first rodeo. I know what a quarter w/cheese is. I took the food back and the manager on duty gave me a full refund. This right here is another reason I do not take my family out to fast food. We go to the restaurants in the area instead. I provided pictures so y’all can see. I will be calling their corporate office tomorrow morning! This is not okay. Wasting my time, energy, gas, wear and tear on my vehicle! I hope you change your staff and get people that really want and need to work. I ce home and had cereal for dinner. From someone that works in HR down the street from this McDonald’s. It’s a shame these days restaurants just hire anybody just to fill a position.
… moreAmara Filer
Got 20 piece nuggets tonight specifically for the Monopoly things and they didn’t give us one with them!
The nuggets were not cooked well (parts didn’t cook right) and the fries are mushy. They really need to change out the oil.
… moreThe nuggets were not cooked well (parts didn’t cook right) and the fries are mushy. They really need to change out the oil.
Mrz. G!G!
We ordered our meal & paid for it with no problem. We then proceeded to the second window & the young lady at the window handed us our order… I checked my meal before driving off. When I opened the sandwich, the Crispy Deluxe Chicken was on top of both buns with a pickle…it didn’t include no lettuce, tomatoes, spread, & or anything…just a dry burnt sandwich. My husband then brought it to her attention that the sandwich was unacceptable & he handed back to her so that she could make it right. She went away for about 20 seconds & gave us the same exact sandwich in the same packaging. I couldn’t believe she could be so trifling…. The Deluxe Crispy Chicken sandwich was burnt! And why would she give us the same sandwich twice? I’ve never experienced any service of this magnitude ever before in life!!! I usually don’t complain but I had to share my experience at the Shiloh, Illinois-Green mount Rd. location. Our experience there didn’t even deserve any stars…Management should offer additional training because her actions were unacceptable!
… moreAnn Na Belle
Employees acted like ordering the advertised special made their brains glitch. Apparently two drive thru lanes are too much for them to manage. I expected mess when my car, the car ahead of me, AND the car behind me were asked to pull over because managing drive thru times is beyond the staff’s comprehension. The filet o fish buns were hard and chewy, and they did not include cheese. The low amount I spent is the only reason I’m leaving this review instead of just filing a charge back. But hopefully their track record is well documented and future customers won’t be so understanding.
… moreGeneen Harper
Wrong order. I ordered steak egg and cheese bagel, but I received bacon instead. I call the store. Someone with a nasty attitude answers the phone. Just what I needed to start my day. Just keep the refund. I will not return.
… moreA Dixon
Waited in the drive thru for 40 minutes. Couldn’t pull out because you get trapped in the lane. Avoid and go to Burger King. Employees are clearly lost, not trained at all. Our whole order was wrong even though I told them at the drive through and window. Definitely worst McDonalds I have ever been at.
… moreMichael
I want to thank u for hiring the rudest ppl in the area to work here. No really, thank you. Here is what happened. First it took 5 minutes for someone to take my order at the speaker while only 1 car in drive thru. The lady didn’t tell me anything just “pull around”. So I waited at the first window.. no one came up. I pulled up to the 2nd window, the black lady with the gray wig just threw my order at me and walked away so I left…. with a free meal. So once again ur lack of training will cause me to never visit again but it cost u money for all the free food I just got. Have a great day!!
… moreAlyssa Powers
Put a mobile order in at 10:17 that was accepted and paid $72 for it. Pulled up at 10:30 to pick up order that should have already been ready and they said they were no longer serving breakfast because it was 10.30 exactly. I went inside just to get receipt proof I would get my refund at least but they also said they were unable to provide that. I told them that it’s quite ridiculous they can’t provide me with my food or proof that I’ll receive a refund. And the manager began to laugh at me with his workers and say that I don’t understand how it works and I contact corporate. The manager was a white gentleman with red hair that talks at people and over them not to them, I didn’t get a name but incredibly unprofessional. I just wanted proof I would get my refund.
… moreTj Barber
Chile, I don’t know WHAT goes on here but be prepared to be inconvenienced. The drive thru is simply a waste of time (10+ minutes) regardless of your order and going inside to order is a marginal improvement at best.
I will say when I do get my food is generally hot and properly prepared. Good luck!
Update: Nevermind, they got my order completely wrong and probably hoped I wouldn’t notice. I had to reorder it TWICE and it was a simple steak egg and cheese bagel . I easily lost 30 minutes in my morning commute so if you have somewhere to be, DO NOT STOP here!!!
… moreI will say when I do get my food is generally hot and properly prepared. Good luck!
Update: Nevermind, they got my order completely wrong and probably hoped I wouldn’t notice. I had to reorder it TWICE and it was a simple steak egg and cheese bagel . I easily lost 30 minutes in my morning commute so if you have somewhere to be, DO NOT STOP here!!!
Cheryl Wirtel
The tomatoes I paid for were as pic as the pickle chips. The chicken was hot butthe fries were old and barely warm.
… more