Chipotle Mexican Grill

  3.2 – 1,589 reviews   • Mexican restaurant

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Chipotle Cedar Hill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 75104

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Order: Order online

chipotle.com

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Chipotle Mexican Grill in Cedar Hill, TX

Browse all Chipotle Mexican Grill restaurants in the United States to enjoy responsibly sourced and freshly prepared burritos, burrito bowls, salads, …

Chipotle Mexican Grill Locations in Cedar Hill

1 Chipotle Locations in Cedar Hill. Chipotle Cedar Hill. Open – Closes at 11:00 PM. 398 E FM 1382. All Chipotle Locations/; Texas/; Cedar Hill. Contact Support …

Chipotle Mexican Grill in Cedar Hill, TX

398 E FM 1382 Cedar Hill, TX 75104. place icon. Get Directions · (469) 454-3008 · Order Online. Store Hours. We’re Open NowCloses at 11:00 PM.

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Reviews

Ed Martinez
A shout out to the team working on 1/11/26 -6:30 pm for working so hard. These workers need and deserve a raise! If you have worked in the food industry you understand the stress of having a long line of hungry customers waiting for their food… complaining about not getting what they want: more food for less money. They offered a great customer service while working with an understaffed team.
The food and portions were good as always, but I just wanted to give props to these hard working young men.
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Dutch Williams
They have a new girl started this past week. She’s good. Very good. She ask you before packing up, is the food up to your liking, than pack it up. I was shocked because they just pack and move on to the next person.
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Shannan Stone
Small servings of protein. Half a spoon for regular and full spoon for double. Steak meat was red not pink like it is at other restaurants. Person serving had an attitude. Hire more people with people skills please. I basically got a kiddy bowl with subpar service…won’t be coming back to this location. Now I see why it wasn’t busy. Never again
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A M
This experience confirmed that I need to start trusting my first instinct more.

I stopped by to grab a veggie-only kid’s meal while I was in the area. I walked in and saw only three people in line, which should’ve been my first red flag. After standing there for nearly ten minutes without moving (I was reading my book), I realized nothing was being handled efficiently.

When I was finally able to order, I noticed there were 356890521 employees on shift, yet barely anyone was actually working the line.

Additionally, the counters were FILTHY, food options were low or almost empty, and nothing appeared to be restocked, but should have been for the after-work rush. By this point, I had already been there almost 20 minutes, and the line behind me was growing.

I FINALLY ordered my usual kid’s meal and asked for a side of guacamole (I just ordered that same meal last week at this location without any issue).

For years, at multiple locations (including this one) managers…MANAGERS…have told me guacamole is included with the kid’s meal for veggie meals, so why do I know that as a customer, yet your staff…never mind.

Moving along, one employee said he was going to ask a manager and never came back because he was too busy goofing off in the back. The cashier eventually left to ask, which resulted in three employees returning to debate it in front of me. By now my total jumped from $6.17 to $9-something to $12-something….for a kid’s meal?!!

I have never done this before, but I’m tired of today’s society’s version of customer service, so I left that food sitting right on that nasty counter and simply walked out because I’m not dealing with this level of disorganization in 2026.

It’s disheartening to see and hear just how horrible a lot of Chipotle locations are nowadays (for so many reasons) because Chipotle used to be so freaking good and affordable!! Now it’s filth, piss poor customer service/bad attitudes, and kid’s portions for overpriced adult meals, hence me ordering an overpriced kid’s meal.

Please do yourself a favor and don’t respond asking me to reach out for free food because I don’t want it; I wanted my kids meal earlier.

Based on the reviews, at this point, this location and the one on Broad Street in Mansfield both need to shut down PERMANENTLY because you all clearly do not care about cleaniness, using common sense, customers, training employees, or professionalism. I will not be back; no matter how hungry I am.
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Tekia Gee
This location needs help. Obviously it’s a very busy part of town, so it should be managed better and staffed appropriately to handle the traffic. I don’t even know if they have a manager at this location. It was only one person working in front. The presentation of the place is very concerning. I left yesterday because I lost my appetite because of the appearance. Food was everywhere or looked old, not fresh. I asked one of employees if it would be fresh Queso coming out he said not at this time but could grab some from another bar. I just went ahead and left. This not my first experience like this here. I don’t believe I will be returning. Someone definitely needs to get this location up and running right.
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qualenseyah jones
I visited the location on yesterday, February 24, 2026 and I had the most horrible experience. The person fixing my food had a horrible attitude. She tried to rush your order then got upset when she was asked to add items to the bowl. Had she not been rushing she would have heard the initial request. Bad customer service is enough to make me not ever come to your establishment again.
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jason charles
Every single order from this place in the last year has been missing items, the quality of the items provided are poor, and the staff is incredibly indifferent about the fact that that the quality of the work they are doing is subpar. Poor attitudes. And Chipotle conveniently changed their website so it’s literally impossible to contact anyone in customer service to get a resolution on ANYTHING. Pathetic business practice all around, I spend $60 per trip to Chipotle and every single time we end up with at least one issue if not problems with all four meals. Our January 17th order came with hair, burnt chips, old gauc, and old ingredients in the bowls. Look at the quesadillas for my daughters, no cheese and burned from today’s order. DO BETTER or stop charging a premium for poor quality food and service!
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Rocio “Roxi” Jimenez
They run out of white rice, they run out of 3 different types of meat. Waited over 20 min for steak when they said 5min. I waited patiently and when I asked for double on the meat I get a half spoon full and I tell the girl so I’m paying for extra meat when she’s only given me half a spoon full and goes and tells me I put extra meat the the first spoon obviously I would have not asked for double on the meat if I didn’t think there was enough. I’m literally standing right there watching her put the meat. Not to mention my rice a bean sat on the counter this whole time cold. A bit rude, unprofessional if you asked me. They definitely need more staff in the back kitchen.
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Ariel Wakeland
I used the app & ordered ahead.
The staff was incredibly nice.

I waited a little longer than the time quoted. That’s not an issue. As I waited & watched; the whole staff looked very stressed out. The floor wasn’t with a long line. Prep was moving.
Down side is my chips were stale & all the teas needed to be restocked.
The store was clean & people are doing their jobs. I do think they need a little more support.
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Thorn
I have been a regular at this location for a long time and today I went in and ordered my usual order. Once it came time to pay, the girl at the front was charging me a lot more then I’m used to. I asked if the price changed and she said “no Your getting charged extra because you got double protein”. I then explained to her I didn’t ask for that and if I could just pay the regular price and she refused. So I ended over paying because I was in a rush to get back from my break on work so that I would at least have something to eat. I will never come back to this location.
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