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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
Address and Contact Information
Address: 20815 Gibraltar Rd, Brownstown, MI 48183
Phone: (734) 675-6718
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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McDonald’s Restaurant – 20815 Gibraltar, Brownstown, MI 48183 – (734) 675-6718.
Reviews
Yul Seo
Subject: Complaint regarding food quality / Order on Dec 5th
To McDonald’s Customer Service / Store Manager,
I am writing to formally report a serious quality issue with an order I placed via the McDonald’s App on December 5th at 11:30 PM.
Order Details:
Date/Time: December 5th, 11:30 PM
Items: 8 Double Cheeseburgers, 4 McChickens, 1 Spicy Snack Wrap
The Issue:
When I arrived to pick up my order, the drive-thru was extremely busy with a long line of cars. After a significant wait, I received my food and returned home to share it with my children.
However, upon opening the 8 Double Cheeseburgers, I was shocked to find them filled with small black chunks, which appeared to be severely burnt diced onions or carbon debris from a dirty grill.
These burnt pieces were not just on the buns or surface; they were embedded within the melted cheese layers. Given the state of the burgers, it is hard to believe the staff didn’t notice. It felt as though the food was prepared with gross negligence—or perhaps even intentionally disregarded—simply because the store was busy and behind on orders.
I understand that fast food is meant to be quick and affordable, but being busy is never an excuse to compromise food safety and quality like this.
I have to ask: Would you feed a burger in this condition to your own children?
I am deeply disappointed and expect a proper explanation and appropriate action regarding this matter.
… moreTo McDonald’s Customer Service / Store Manager,
I am writing to formally report a serious quality issue with an order I placed via the McDonald’s App on December 5th at 11:30 PM.
Order Details:
Date/Time: December 5th, 11:30 PM
Items: 8 Double Cheeseburgers, 4 McChickens, 1 Spicy Snack Wrap
The Issue:
When I arrived to pick up my order, the drive-thru was extremely busy with a long line of cars. After a significant wait, I received my food and returned home to share it with my children.
However, upon opening the 8 Double Cheeseburgers, I was shocked to find them filled with small black chunks, which appeared to be severely burnt diced onions or carbon debris from a dirty grill.
These burnt pieces were not just on the buns or surface; they were embedded within the melted cheese layers. Given the state of the burgers, it is hard to believe the staff didn’t notice. It felt as though the food was prepared with gross negligence—or perhaps even intentionally disregarded—simply because the store was busy and behind on orders.
I understand that fast food is meant to be quick and affordable, but being busy is never an excuse to compromise food safety and quality like this.
I have to ask: Would you feed a burger in this condition to your own children?
I am deeply disappointed and expect a proper explanation and appropriate action regarding this matter.
Kayla Senkowski
Hello. This is the greatest McDonalds in the world. Truly 5 star employees, wow can they make a McFlurry! Something about your ice cream blender is special. Also, the McChickens are something else. They’re tangy, sweet. crunchy, soft, and a perfect mix of mayo and lettuce to cocoon the perfect bite. Every man, woman, and child that works here makes it an incredible experience. I love you.
… moreJohn Darling
Excellent customer service in the only way to eat a sausage McMuffin is to put the hash brown inside it. Check out the photo.
… moreLuna Lyre
came here to recover from some tough times in my life. it never fails to cheer me up when i eat a mcchicken and drink a dr pepper. that fizz from the dr p mixed with the sponginess of the mcchicken tickles my senses in just the right way. shoutout to ya’ll for being 24 hours. i’ve came here at all hours of the night/super early morning. love you guys.
… moreCece
Floor is so slick. Too much soap must have been used little kids and adults are all slipping. Employees are so unbothered. Just keep saying it wasn’t me. But not trying to help the issue. Being so dismissive and rude on top of the huge safety violation is crazy bad business
… moreBillie Helton
AMAZING SERVICE BY NICK!! I WILL DRIVE COUPLE MINUTES LONGER JUST TO LET HIM WAIT ON US AT DRIVE THRU! WONDERFUL ENGAGING YOUNG MAN!! Made my mood go from a 6 to a 10! GREAT JOB NICK!!!
… moreDaniel Murray
This location gets the order wrong 9/10 times. Today I ordered my kid a chicken nugget happy meal. When I opened the box there was a double cheeseburger with no bun. Fun trying to explain to your toddler why they dont have the food they wanted because of incompetence. I would avoid this location if possible.
Went back against my own advise and once again order was wrong. I asked for a plain hamburger and got a cheeseburger A chicken sandwich with no mayo and add pickles, had mayo and did not have pickles. And the 6 piece nuggets was missing all together. Just drive the few extra minutes and go to a different location.
… moreWent back against my own advise and once again order was wrong. I asked for a plain hamburger and got a cheeseburger A chicken sandwich with no mayo and add pickles, had mayo and did not have pickles. And the 6 piece nuggets was missing all together. Just drive the few extra minutes and go to a different location.
lolita key
Horrible service. I ordered 4 drinks and only received 2. When I told the drive through girl, she had an attitude when she asked for my receipt and then snatched it from me. She then got a man from the back to make my drink and he rudely gave it to me but it was wrong so I told him and that made them more upset. I just ended up leaving without my last drink.
… moreCosby Walton Jr
Let me say I don’t eat McDonald’s all the time but when I do I like to order just a fish with extra tartar sauce and the cheese at the top simple. Came on this one and asked three times is some one going to take my orders they okeep saying they will. This older man came to the front off the grill after ten minutes and took my order he was very pleasant did not catch his name. They need to clean and the women that work there need better customer service !!!!
… moreChris Meyer
We had great service at midnight on Saturday night. Thanks to the crew for fast, friendly service at that hour. Food came out hot.
… more