Big Boy

  3.7 – 1,894 reviews   • Restaurant

Social Profile:

Since 1936, Big Boy has served generations with classic American comfort food and a warm, family-friendly atmosphere. From our original Big Boy burger and hearty breakfasts to thick milkshakes and signature pies, there’s something for everyone. More than a restaurant, Big Boy is a part of the community—focused on giving back and making every guest feel at home. Dine in, take out, or let us cater your next event with our full-service offerings and food truck. With nostalgic charm, fresh flavors, and consistent quality, Big Boy delivers timeless favorites and feel-good moments in every visit.

Chain of family-friendly diners serving breakfast, burgers & other American comfort food.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Big Boy 49319

Hours

Tuesday7 AM–8 PM
Wednesday7 AM–8 PM
Thursday7 AM–8 PM
Friday7 AM–8 PM
Saturday7 AM–8 PM
Sunday7 AM–8 PM
Monday7 AM–8 PM

Address and Contact Information

Address: 13961 White Creek Ave NE, Cedar Springs, MI 49319

Phone: (616) 696-2100

Website: https://www.bigboy.com/location/big-boy%C2%AE-cedar-springs%2C-mi

Menu Photos

bigboy.com

Photo Gallery

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Reviews

Medic 1647
I meant a fellow veteran for breakfast. I did not realize Big Boy still existed as a restaurant until he asked me to meet him there and later told me these restaurants are some of his favorites which he always stops at throughout the state of Michigan on the job.

I can honestly say I have not been to a Big Boys restaurant in over 30 years. Some of the happiest times of my youth we’re eating at a Big Boys restaurant with my grandparents and or my parents.

I can’t speak a lot about the food but the service was excellent and the Nostalgia was in high gear.
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Doug Smith
My three star rank isn’t because of one thing, but because of a multitude of things that individually aren’t bad, but taken together, reduce the rank a lot.
When I first got there and was seated, the first thing I noticed was that the booths were uncomfortable. You sort of sink into them with a harder part to the front of the seat that put pressure under your legs. If you have a tendency towards sciatica, the booths will aggravate it. Looking at the menu, I would say a lot of areas had limited selection. For example, there were a very limited number of omelets with none of the standard ones.
I was debating between the ruben, Philly cheese steak and the sausage gravy on biscuits. I settled on the sausage gravy and biscuits with the added plate of eggs bacon and sausage. The scrambled eggs were on the dry side, which is the way I like them, but many people won’t. The sausage in the gravy didn’t have a lot of flavor. The biscuits were strange with a texture that was somewhere between bread and biscuits.
I went to the bathroom and used the handicap stall because I use a cane and a handrail helps me stand back up. The first thing I noticed was that you had to fight with the replacement latch to lock the door. Since I can stand without my cane, I was able to pick up on the door and latch it. Someone who couldn’t stand without a cane or was in a wheelchair wouldn’t stand a chance. This got me looking around. I realized that the entire door assembly was damaged. I would normally excuse this because I wouldn’t know when someone decided to swing from it and it takes a while for things like that to get fixed, but this got me looking around more. It looked like that, while they do mop the floor, they don’t do a good, through cleaning. Look at the pictures I posted, but there is grime in the corners and around the toilet next to the one I used. The hand rail in the handicapped stall has some kind of brown stuff on it. No it’s not poop, at first I thought it was just the chrome wearing off but it’s in the wrong position for that. It looks like baked on grease which isn’t likely. I’ve been trying to figure out what it is and decided it’s likely grime from a thousand hands touching the bar. Overall the place looks run down.
I’m not sorry I went, but I’m not returning. There are too many other places close by that I can eat at.
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Lisa Oliver
My mom & I met there today for lunch. Our server, Bree (I think that was her name?) was fantastic. Attentive, bubbly & personable, & most of all patient. We ended up being what servers call “campers”, as we were there quite awhile, & she took great care of us with a smile, the entire time. Give that girl a raise. As a 25 year veteran server/bartender myself, including Big Boy WAY back in the day, I know great service, & she delivered. Food was good too. I always love a good soup & salad bar!
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Milo Tijuana
I had such a great experience thanks to our waitress, Andrea. She was friendly, attentive, and made us feel genuinely taken care of the entire time. She checked on us just the right amount, made great recommendations, and made sure everything came out perfect. You can tell she really cares about her customers. I would definitely come back just because of her service. Highly recommend!
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David G
Absolutely awesome! Service was great, was able to memorize order and get it out to us with only one small hiccup. Brought out French toast instead of pancakes. Immediately corrected it then left French toast with us since they had to trash them anyways. That’s how to make happy customers in an error, which happens to the best of us. In my opinion, every store messes up orders from time to time but it’s how they deal with it/you afterwards and these guys nailed it!
Every bit of our food was great after sampling 5 dishes (family of 5). The big boy burger and onions rings were amazing.
We also had 4 deserts after dinner and they were very high quality and hefty amounts. Soooo worth my money I couldn’t believe it especially in today’s economy it was nice to feel bang for my buck again.

We will 100% be going back.

After reading some of the bad reviews from approximately 4-5 months ago it seems most all the complaints have been addressed and I witnessed them personally. One was about not being helped in the lobby. There was a gentleman standing in the lobby tonight that was asked if he needed help 3 times before my family even sat down. Another bad review mentioned poor food quality but as you read it was amazing. Another was poor service from wait staff that didn’t seem to care but they must have hired a new crew or something but all I saw was great attentive service from all 3 of the servers on the floor. Our server was fast with requests and very polite with my kids. I wish I got his name, started with a K. Another bad review was disgusting bathroom so I went to look and it was a clean up-to-snuff bathroom.

New favorite place in town! Thank you Big Boy staff!
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Presley Nicole
⭐️⭐️⭐️⭐️⭐️ Cedar Springs Big Boy – A True Hometown Gem!

Our server, Troy, was an absolute rock star. We came in as a small circus — two adults, two kids, and a toddler — and he handled our chaos with grace, patience, and a genuine smile the whole time!

Brittany and Melanie were managing together for the Trunk or Treat event, and they completely knocked it out of the park. The whole experience felt like coming home to family — warm, welcoming, and full of laughter.

I ordered the Breakfast Burrito, and it was excellent. My sister got the Classic Slim Jim, and let’s just say the fries didn’t stand a chance — we ended up ordering more because they were that good! Troy had them out within minutes, thanks to the cooks in the back who nailed everything perfectly.

You won’t find “five-star fine dining” here — and that’s exactly the point. Big Boy isn’t about perfection; it’s about comfort, community, and nostalgia. It brings you back to simpler times when great food and friendly faces were all that mattered — and that’s what makes it so perfectly imperfect.

Highly recommend this spot for families, friends, and anyone looking for a good meal served with heart.
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yuri ramirez
Food is amazing!! But our SERVER ANDREA!!! Always ask for her!! She is so sweet! She recognized us from our last visit at Big Boy and that was just the most amazing feeling! What servers remember their costumers!?? I hope her manager sees this! She is top notch on filling our drinks and making sure we are happy with our service. Thank you so much Andrea for also making my little girl smile and laugh!!
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Tony Krugler
Server tried and was nice but obviously was not trained, a burger and chicken sandwich took 1/2 hour to get only 4 tables were occupied. Pop was flat. Burger was cold and awful. Fries were ok. Chicken sandwich was soggy. Server didn’t check on us. Watched cool watching something on his phone while cooking, one cook didn’t look like he ever showered.
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Ken Hagen
Never going back I just ordered a Philly cheestake and the bread seems so cheap that it is dry and falling apart before I could even take a bite and they put 2 globs of cold nacho cheese on it and the cheese taste like it’s rotten. 16 dollars for the worst meal ever. They didn’t put napkins or anything in the bag. I’ve ordered a few times to go here and there since I moved to the area over a year ago and the burger meal I tried was horrible to the burger had no taste at all and the bread was soggy. The only thing me and my fiancé really enjoyed from there was chicken Alfredo but they stopped selling it I guess. Edit: so my bf literally ate his fries and than picked off some of the meat and ate around the cold nasty cheese and when he was done I noticed a onion and I went to pick it up to eat it because he was done and it had a hair on it smh it’s like a light brown hair my hair is black and he has no hair. Never again
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Hey Bob
wow i am impressed.. i got a double big boy burger and it A BEAST! much better than big macs and double big mac. i also added onion rings to my order and they were excellent. wide range of foods such as breakfast, country fried steak and eggs, farmers omelette, waffles, french toast and pancakes and biscuits and gravy. sides like chili cheese fries, onion rings and pretzel bites. many sandwiches including a $13 smash burger. deserts like banana split, floats and shakes. Even turkey dinners, fish and chips and chicken parm.. iconic restaurant that is still very good
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